"room was huge, got a king sized bed, solid A/C, in-room wifi worked very well. Hotel restaurant has all-you-can-eat buffets for breakfast/lunch/dinner ... " More

By a verified traveler on Sun 10 Jan 2016

Enter dates to see availability

Hotel Description

A family-friendly stay in Sha Tin awaits you at Regal Riverside Hotel. You'll be 1.3 km (0.8 mi) from Ten Thousand Buddhas Monastery and 2.5 km (1.5 mi) from Sha Tin Race Course. Highlights at this hotel include 8 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with cable channels, and all 1138 rooms feature free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and room service is also available. Nice touches include slippers and free toiletries. Additionally, hair dryers and desks are available.

A day of pampering at OM Spa can include massages, body wraps, and body scrubs along with access to the spa tub and steam room. The restaurant, Leau Restaurant, is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool, health club, spa tub, and sauna. 5909 square feet (549 square meters) of event facilities include 14 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 4-star Sha Tin Wai hotel, attractions include Hong Kong Coliseum and Wong Tai Sin Temple.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$77 per night

Executive Club Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Regal Riverside Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

wonderful, no problems whatsoever

Pros: everything, very quiet at night... the Sha-Tin region isn't near the main areas of Hong Kong, but that's a very good thing. Easy access to Taxis,
Cons: Check-in time took way too long.
Location: Good food nearby, very large mall a fairly short walk away.
room was huge, got a king sized bed, solid A/C, in-room wifi worked very well. Hotel restaurant has all-you-can-eat buffets for breakfast/lunch/dinner with great food and discounts for hotel guests.

Posted by , from Milwaukee, WI on Jan 10, 2016

Was this review helpful to you?
4 out of 5

Nice and friendly, close to every where.

Pros: Close to the city station , I can go to the city any where in a few mins. The price is right. I felt comfortable every day I walked in the hotel.
Cons: May be the hotel is old, need to reconstruction.
Location: The location is nice and pretty, can walk on the road next to the river. Very nice since. Can go to Sha Tin city center mall to do all kinds shopping
The staffs in the hotel are friendly and helpful. The only thing I have complaint is : why the hotel has no free wi-fi ? We have to pay extra .

Posted by , from New Jersey on Apr 22, 2015

Was this review helpful to you?
5 out of 5

Good deal to me

Consider a good deal to my need. One comment is that no free internet usage in the hotel room unless book thruogh hotel's own website.

Posted by , from Los Angeles, CA on Oct 30, 2013

Was this review helpful to you?
1 out of 5

I feel there was lack of a germ safe area. The main entrance to the suite is in direct contact with the main entrance. I like carpeting alot. None..

Pros: smiles
Cons: Noisy, no free breakfast
The refrigerator died the first night. I needed to contact hotel personal 3 times to get the issue resolved. Dirty duvee from the start. Expensive and warm beer and water in the refrigerator. The wall on the end of the bed was so stained. I felt that was a health issue. It was too tight of a space. Lack of comminication 1/2 of the time or less with hotel and restaurant staff. There was no free breakfast. The sound penetrated the windows even though we were on the 17th floor. Very noisy through the entrance doors of the suites near by. Lack of info of shuttle service. Still appreciate service provided, but I feel it lacked a 4 star service.

Posted by , from Milwaukee, WI, USA on Jun 8, 2012

Was this review helpful to you?
1 out of 5

Horrible Service

Cons: Nothing close, No free Internet, Poor breakfast, horrible staff and service, they charge for everything, want you to upgrade to iregal which is a scam
The staff is very rude and do not know how to give proper service. They price the rooms around $10 cheaper then others..do not fall for this scam. Pay the extra and stay somewhere where they will treat you better. Trust me, you'll enjoy your Hong Kong stay much better.

Posted by , from US on Dec 8, 2011

Was this review helpful to you?
4 out of 5

the staff of this hotel is very average,however not much more can be expected .

Pros: Free breakfast, Quiet
Cons: Nothing close, No free Internet
I have stayed in hongkong for as long as 4 months at a time. An have stayed at most of the hotels u will find at travelocities web site. That being said this particular hotel is located in a developing area of new teritorries. The hotel has good amenities and the room size for money is excellent for hongkong. However it is far away from town and shopping. If u have a family and on a budget this is not a bad choice. If however u are there for business i would recommend something closer into town for the sake of convinience.

Posted by , from Houston, TX, USA on Nov 16, 2011

Was this review helpful to you?
5 out of 5

Good Location, Service, and Price.

We spent eight days and seven nights in Hong Kong. The hotel is located in a convenient area to where we can reach by taking a city bus from the airport. The hotel also provides shuttle bus to the MTR station without charges. However, it is not available after 9:00pm and you need to take a taxi to get back to the hotel at the Shatin station. It only costs $*HKD. The size of the room is perfect. Housekeeping service is friendly. Overall, we enjoyed very much our stay at the hotel. It is highly recommended and we would stay there again next time.

Posted by on Jun 19, 2010

Was this review helpful to you?
5 out of 5

Good Hotel Service and good location

I stay for 4 nights all staff cann provide good service and information and no more construction, they opened the new club floor very modern and nice.

Posted by on Jul 14, 2009

Was this review helpful to you?
5 out of 5

Enjoyed the stay.

Very quiet and relaxing,the staff was very helpful.Shuttle bus to the train station complimentary and shuttle bus to the airport. Beautiful view of the river if your room is on that side.

Posted by on Mar 29, 2009

Was this review helpful to you?
5 out of 5

Enjoyed the stay.

Very quiet and relaxing,the staff was very helpful.Shuttle bus to the train station complimentary and shuttle bus to the airport. Beautiful view of the river if your room is on that side.

Posted by on Mar 29, 2009

Was this review helpful to you?

About the Regal Riverside Hotel

Location 34-36 Tai Chung Kiu Road, Sha Tin,

Property Features

Regal Riverside Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this hotel measures 5909 square feet (549 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the family-friendly Regal Riverside Hotel. A roundtrip airport shuttle (available on request) and a theme park shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Regal Riverside Hotel was completed in May 2016. Smoking is allowed in designated areas at this 4-star Sha Tin hotel.

  • 1138 guestrooms or units
  • 17 levels
  • 8 dining venues
  • 2 bars or lounges
  • 13 conference rooms
  • 5909 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1986
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hong Kong (HKG-Hong Kong Intl.) (37.4 km / 23.2 mi)
  • Train station: Hong Kong Sha Tin Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle, area shuttle, and theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Regal Riverside Hotel offers 1138 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Leau Restaurant - This restaurant serves breakfast, lunch, and dinner.

Avanti Ristorante - This restaurant serves lunch and dinner.

Aji Bou Izakaya - This restaurant specializes in sushi and serves dinner only.

Regal Court - This fine-dining restaurant serves lunch and dinner.

Vi - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The hotel's fitness center comprises 8,000 square feet (743 square meters), offering a range of professional services and facilities including an outdoor seasonal pool with a sunbathing deck, spa tub, sauna, and steam room.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

OM Spa & Fitness Centre - this luxurious spa facility features a contemporary modern style of interior design incorporating Thai elements. Private spa rooms, extensive spa packages, and couples massage are available to ease tiredness and tension.

  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Union Pay
  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night (for guests under 18 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 262 per person (approximately)
  • Airport shuttle fee: HKD 130 per person (one way)
  • Airport shuttle fee per child: HKD 130.00 (one-way), (from 12 to 18 years old)
  • Self parking fee: HKD 200 per day (in/out privileges)
  • An early check-in fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regal Riverside
  • Regal Hotel Riverside
  • Regal Riverside
  • Regal Riverside Hotel
  • Regal Riverside Hotel Sha Tin
  • Regal Riverside Sha Tin
  • Riverside Regal
  • Riverside Regal Hotel
  • Regal Riverside Hong Kong
  • Regal Riverside Hotel Hong Kong

You should know

  • Regal Riverside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.