Crowne Plaza Liverpool City Centre by IHG

4.0 star property
4-star hotel near Liverpool Pier Head Ferry Terminal

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Property amenity
Suite, 1 Bedroom (Liver Building View) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Fitness facility
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(31 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, Club Lounge Access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Liver Building View)

8.0 out of 10
Very good
(4 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Liverpool

Central Liverpool getaway .Within a 10-minute walk of this The Docks hotel, you'll find Liverpool Pier Head Ferry Terminal and Liverpool ONE. Also, Cavern Club is within half a mile (1 km) and The Beatles Story Museum is within 2 miles (3 km).

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.2 miles
  • Liverpool ONE - 6 min walk - 0.4 miles
  • Cavern Club - 7 min walk - 0.4 miles
  • The Beatles Story Museum - 12 min walk - 0.7 miles
  • M&S Bank Arena - 14 min walk - 0.8 miles

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Panoramic 34 Restaurant - ‬6 min walk
  • ‪Meet Argentinian Restaurant - ‬5 min walk
  • ‪Bean - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel near Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

How close is Crowne Plaza Liverpool City Centre by IHG to the airport?

Crowne Plaza Liverpool City Centre by IHG is 9.3 mi (34-min drive) away from the John Lennon Airport (LPL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on Mar 10, 2026 start from $188.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Liverpool City Centre by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Liverpool City Centre by IHG.

How close is Crowne Plaza Liverpool City Centre by IHG to the beach?

This hotel is 3.8 mi (23-min drive) from Tranmere Beach and 5.5 mi (12-min drive) from Crosby Beach. Don't forget your sunscreen!

Does Crowne Plaza Liverpool City Centre by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Liverpool City Centre by IHG, but buffet breakfast is offered for a fee of GBP 19.50 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Liverpool City Centre by IHG?

No, there is no casino at this hotel, but Grosvenor Casino Liverpool (3-min drive) and Mecca Bingo (11-min drive) are nearby.

What time is check-in at Crowne Plaza Liverpool City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Crowne Plaza Liverpool City Centre by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 19.50 per night.

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Crowne Plaza Liverpool City Centre by IHG features an indoor pool and a children's pool.

Does Crowne Plaza Liverpool City Centre by IHG have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does Crowne Plaza Liverpool City Centre by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Liverpool City Centre by IHG to downtown Liverpool?

Crowne Plaza Liverpool City Centre by IHG is 0.2 mi away from Liverpool.

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 4 nights in Oct 2025

8/10 Good

Tariq

Traveled with family
Liked: Cleanliness, room comfort
The breakfast was good, but expected a better selection for this type of hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room, well maintain and spotless.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025

8/10 Good

N

Stayed 2 nights in Oct 2025

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and room was good excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities
The room was beautiful and clean as was the rest of the hotel, staff where all lovely and friendly would definitely recommend
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

The room is clean enough and the staff are friendly. However the hotel is tired. The room is tiny and is billed as a standard Queen room - the bed is NOT a queen size and for the cost it is definitely not good value on any level. Also £19 per night (discounted!) car parking is a shocker when I have paid nearly £600 for 2 nights. We are both disabled and to be fair didn’t tell them, don’t actually have to but have to say that being on the fourth floor at the far end of the corridor is ok unless you get to the room on the second day only to discover that the room key hadn’t been reactivated. Then had to go all the way back to reception to collect the new key. Breakfast was poor, overcooked and soggy. Hash browns full of fat, fried eggs hard, black pudding like rocks. Tried to complain to 2 under managers about the extortionate rates for a tiny room and bathroom but was told they didn’t set the rates and they were higher because Liverpool were playing. I get that but I expect better amenities. Interesting that the photo for the hotel shows the jacuzzi - no mention that the ceiling had collapsed on it a month ago and it is awaiting a replacement so no jacuzzi. Also just to be petty, no biscuits replenished during the housekeeping service. Feel throughly ripped off and let down. Would have happily discussed with someone but no one interested.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was super friendly. Great location. The restaurant and room service manager is outstanding.
Stayed 3 nights in Oct 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff, pleasant family friendly and weekend getaway facilities. Room comfort needed an upgrade however. Swimming pool and reception, restaurant staff all very friendly and concerned, they all were very helpful and polite. A definite come back to hotel. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristian

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jason

Traveled with partner
Liked: Amenities
Really great stay for a weekend exploring the brilliant Liverpool. Room clean and facilities spot on
Stayed 2 nights in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities

Really lovely stay!

Really lovely hotel, polite, helpful staff who always had a smile. Beautiful hotel, fantastic breakfast and other menu option's availability too. Clean room, daily re stock of towels. Would definitely stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in the perfect location. Have stayed before and will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, felt so well looked after. Great room, great breakfast.
Stayed 1 night in Oct 2025

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the pool could do with some investment, no locking lockers, jacuzzi broken, the rest of the hotel very good.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly

Reception staff exceptional nice and friendly
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Lucy

Traveled with family
Disliked: Property conditions & facilities

Not good

Awful, cold and unrelaxing pool/spa. Dated hotel, overpriced.
Stayed 1 night in Oct 2025

10/10 Excellent

Chetna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room excellent staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was feeling homesick and wanted a trip to the pier head and the crown plaza location is ideal for the §visit
Stayed 5 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short stay to pick up a cruise ship. Ideal as walking distance to the cruise terminal and a comfortable place to wait until your check in time.
Stayed 1 night in Oct 2025