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" The hotel in overall it was OK very good breakfast however the room I was given stunk terribly Of Carpet cleaning fluid or something hard to get t ... " More

By a verified traveler on Mon 26 Jun 2017

Hotel Description

Hotel perfectly located for exploring Douglas

Heart of Douglas

You'll be within half a mile (1 km) of Saugatuck Brewing Company and 2 miles (3 km) of Saugatuck-Douglas Historical Society with a stay here. Water Street Gallery and Kalamazoo Lake are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a spa tub. Enjoy the sauna and free perks like continental breakfast and free self parking. You'll appreciate the area shuttle, business center, and free WiFi in public areas.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 45 guestrooms also offer free WiFi and LED TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Feb 3 - Feb 4

1 King Bed, Deluxe Room, Second Floor, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed, Second Floor, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Queen Bed, First Floor, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 King Bed, Deluxe 1-Bedroom Suite, Second Floor, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

AmericInn by Wyndham Douglas/Saugatuck ratings based on 12 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for AmericInn by Wyndham Douglas/Saugatuck

Everyone (6) Couples (2) Family (5)
5 out of 5
It was a really clean and nice place the staff was really nice and friendly

Posted by on Nov 3, 2019

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1 out of 5
Vomit in entrance, room filthy, double charged. Don’t stay here

Posted by on Jul 6, 2019

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3 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

Jun 26, 2019 by Tish J

Dear Anonymous, Thank you for leaving a rating of your stay! I am sorry to see that we failed to meet your expectations. We hope you will give us another opportunity to show our true standards of service. Warmest regards, TIsh J Guest Relations

2 out of 5
The building and inside was nice but only one door enrance was allowed to enter the building and only could exit the other door.

Posted by , from Trenton, mi. on Apr 28, 2019

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Comment from Hotel Management

Jun 26, 2019 by Tish J

Dear Kevin, Thank you for taking the time to leaving a review of your time with us. I am sorry to see that we failed to meet your expectations. Please know that the issue with our back entrance has been addressed and corrected. We hope you will give us another opportunity to prove meet and exceed your expectations. Warmest regards, TIsh J Guest Relations

1 out of 5
Room was filthy!!! I had to change the bed sheets because there was no housekeeping on-site. After mentioning the state of the room to the staff, housekeeping changed the sheets and cleaned up the dried poop on the BR wall, but failed to take care of anything else!!! Was told they would discount my room rate which they did for 1 night. Numerous attempts to contact hotel are unsuccessful; either put on hold for 30+ minutes, they do not answer, and they do not call back when call back information was given.

Posted by , from michigan on Aug 15, 2018

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3 out of 5

Do I want to stay at Americinn again ????

Pros: Nice pool for the kids ample parking good location
The hotel in overall it was OK very good breakfast however the room I was given stunk terribly Of Carpet cleaning fluid or something hard to get the smell in the room without deodorizing it myself I should have went up and asked for a different room my fault. When checking out I asked for a receipt and they were more than happy to give me one, however the prices changed so I had to show them my confirmation from Travelocity In order to keep from being overcharged.

Posted by , from mn on Jun 26, 2017

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5 out of 5

Excellent location and beautiful setting.

This was an adequate hotel room. The breakfast was comprehensive and tasty, and the pool area was dantastic. Staff was friendly and courteous, and hotel overall was a very nice place. I would stay here again, for sure. Some cardinals even hung out by our window.

Posted by , from Grayling, Michigan on Nov 21, 2016

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Comment from Hotel Management

Jan 10, 2017 by Lisa Lynch GM

Thank you for your kind words and great feedback! I will make sure to pass this along to my staff! Have a GREAT New Year:)

3 out of 5

SO-SO

Pros: The staff was pleasent & friendly
Cons: Upgrade Upgrade & drop the early check in FEE.....stupid thing
Location: Close to downtown
We, along with another couple spent 2 nights there during the week. We got there at 2:30, first car in the lot to check in. The desk gal said "You are the 1st ones to check in today" Well, to make a long story short, the other couple arrived 7 said they tried to check in before us & there was a $15.00 "early check in fee" even though ALL the rooms were ready & clean. We asked if we were charged & she said yes. I spoke up & said "You didn't tell us that & it's 2:30, (check in posted as 3:00. She said she would have to call her manager to have the fee waived . The manager let her take off the $15 charge!!! Mind you, all the rooms were ready !!! The finest hotels don't do this !! So Stupid !! As we finally got to our rooms, as you entered, (for both rooms) there was a musty odor. OK,,,we are there for 2 nights, we will put up with it. Room had no soap, shampoo, conditioner, any of the normal things. My husband had to go ask for them & she gave him the soap. He asked "where's the other things"? Reply "Oh, you need those too?" The breakfast buffet was sufficient, staff helpful enough. Both of us & friends will stay somewhere else next year. Oh, by the way, TV was "snowy" so the desk clerk came down & gave it a whack....all fixed...LOL !!

Posted by , from Macomb MI on Aug 20, 2016

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5 out of 5

Great Location- excellent Hotel

Pros: It was clean.
Cons: there isn't much to improve because the price is so good.
Location: Antique pavilion, Harbor, Lake Michigan, Sand Dunes, Orchards.
A very good deal in a clean, modern hotel. Very warm pool, the hot tub works and there's a sauna. Decent breakfast, nice staff, will only stay at this hotel when visiting.

Posted by , from Grand Rapids on Jan 31, 2016

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5 out of 5

Excellent hotel with wonderful breakfast.

More than we expected for the price of the room! Great breakfast, clean rooms, awesome pool and hot tub.

Posted by on Oct 5, 2015

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About the AmericInn by Wyndham Douglas/Saugatuck

Location 2905 Blue Star Hwy, Douglas, MI 49406

Property Features

AmericInn by Wyndham Douglas/Saugatuck offers its guests an indoor pool, a spa tub, and a sauna. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A terrace, barbecue grills, and concierge services are also featured at AmericInn by Wyndham Douglas/Saugatuck. Self parking is free. This Douglas hotel is smoke free.

  • 45 guestrooms or units
  • 2 levels
  • 465 sq ft of conference space
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (76.5 km / 47.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

AmericInn by Wyndham Douglas/Saugatuck offers 45 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Douglas hotel provides complimentary wireless Internet access. LED televisions come with premium satellite channels. Housekeeping is provided daily.

  • Deep soaking tub
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators
  • 24-hour check-in
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AmericInn Lodge Douglas
  • AmericInn Lodge Hotel Douglas
  • AmericInn Lodge Saugatuck Douglas
  • AmericInn Wyndham Douglas/Saugatuck Hotel Douglas
  • AmericInn Saugatuck Douglas
  • AmericInn Wyndham Douglas/Saugatuck Hotel
  • Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas
  • Americinn Lodge And Suites Saugatuck _ Douglas
  • Americinn Hotel Douglas
  • AmericInn Wyndham Douglas/Saugatuck Douglas
  • AmericInn Wyndham Douglas/Saugatuck
  • Americinn Hotel Douglas
  • Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas
  • AmericInn Lodge Suites Saugatuck Douglas
  • AmericInn Lodge Suites Douglas Saugatuck
  • AmericInn by Wyndham Douglas/Saugatuck Hotel
  • AmericInn by Wyndham Douglas/Saugatuck Douglas
  • AmericInn by Wyndham Douglas/Saugatuck Hotel Douglas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.