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SureStay Hotel by Best Western Bardstown General Nelson

2.5 star property
Enjoy the free WiFi at this Bardstown hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Bardstown General Nelson

Garden
Exterior
Free daily self-serve breakfast
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
411 West Stephen Foster Ave, Bardstown, KY, 40004
  • Place, Basilica of St Joseph Proto-Cathedral
    ‪2 min walk‬
  • Place, Bardstown Art Gallery
    ‪5 min walk‬
  • Place, My Old Kentucky Home State Park
    ‪14 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bardstown

In Bardstown .Within a 5-minute walk of this Bardstown hotel, you'll find Basilica of St Joseph Proto-Cathedral and Bardstown Art Gallery. Spalding Hall and Oscar Getz Museum of Whiskey are also within half a mile (1 km).

What's nearby

  • Basilica of St Joseph Proto-Cathedral - 2 min walk - 0.1 miles
  • Spalding Hall - 3 min walk - 0.2 miles
  • Bardstown Art Gallery - 5 min walk - 0.3 miles
  • Bardstown Civil War Museum - 13 min walk - 0.7 miles
  • My Old Kentucky Home State Park - 14 min walk - 0.8 miles

Getting around

  • Louisville Intl. Airport (SDF) - 47 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Mammy's Kitchen - ‬9 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Scout & Scholar Brewing - ‬11 min walk

About this property

SureStay Hotel by Best Western Bardstown General Nelson

Enjoy the free WiFi at this Bardstown hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and a garden are also featured at SureStay Hotel by Best Western Bardstown General Nelson. Self parking is free.

Smoking is allowed in designated areas at this Bardstown hotel.

  • 48 guestrooms or units
  • Meeting rooms
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
SureStay Hotel by Best Western Bardstown General Nelson offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Bardstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Hotel by Best Western Bardstown General Nelson Hotel
General Nelson Inn Bardstown
General Nelson Bardstown
General Nelson

Frequently asked questions

How close is SureStay Hotel by Best Western Bardstown General Nelson to the airport?

SureStay Hotel by Best Western Bardstown General Nelson is 37.2 mi (47-min drive) away from the Louisville Intl. Airport (SDF) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Bardstown General Nelson?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Bardstown General Nelson on Nov 30, 2025 start from $89.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Bardstown General Nelson have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Bardstown General Nelson.

Does SureStay Hotel by Best Western Bardstown General Nelson offer free breakfast?

SureStay Hotel by Best Western Bardstown General Nelson offers free self-serve breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 9:30 AM.

Is there a casino at SureStay Hotel by Best Western Bardstown General Nelson?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Bardstown General Nelson?

Check-in begins at 4 PM.

Is there free parking at SureStay Hotel by Best Western Bardstown General Nelson?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Bardstown General Nelson have a pool?

SureStay Hotel by Best Western Bardstown General Nelson features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does SureStay Hotel by Best Western Bardstown General Nelson have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Bardstown General Nelson to downtown Bardstown?

SureStay Hotel by Best Western Bardstown General Nelson is 0.4 mi away from Bardstown.

SureStay Hotel by Best Western Bardstown General Nelson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 917 reviews
Rating 8 - Good. 369 out of 917 reviews
Rating 6 - Okay. 86 out of 917 reviews
Rating 4 - Poor. 32 out of 917 reviews
Rating 2 - Terrible. 12 out of 917 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Carter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Their breakfast was excellent. The property was very well kept.
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beds comfortable, quiet surroundings, walkable to main downtown attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander, St Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great added bonus!
Stayed 1 night in Jul 2025

10/10 Excellent

Albert, Ft Walton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Breakfast was good.
Stayed 2 nights in Aug 2025

6/10 Okay

Alexander

Stayed 1 night in Jul 2025

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stairs and the bed to sofy and we had no body soap.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice older motel. Nice pool. Good breakfast. Nice experience. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife and I were VERY pleased. Great place.

My wife and I were very pleased. Everything about this place was great. Check in, room, bathroom, beds, TV, place to hang clothes, lighting, breakfast, convenient location, check out, everything was great. Why can't all hotels just do it right? This place knows how to provide a clean, comfortable room with a TV that's easy to use and working fixtures in the bathroom. What more could you want?
Stayed 3 nights in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay traveling
Stayed 1 night in Jul 2025

8/10 Good

bethany m, burlington

Liked: Amenities, property conditions & facilities
Pool area was awesome and the breakfast lady was fantastic, room was clean but I do think they need to spray for bugs in and around the rooms, other than that I would stay here again
Stayed 2 nights in Jul 2025

6/10 Okay

randy

Stayed 3 nights in Jul 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Family Vacation

We have stayed at this hotel many times. It is clean, and comfortable. We love the pool, the breakfast, and the close proximity to town.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsay, Saint Louis

Stayed 4 nights in Jul 2024

8/10 Good

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Clean for being an older hotel. Little pricey for type of hotel but overall great!!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Tub backed up however the staff was great in relocating us to another move.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Like outdoor seating provided.
Stayed 1 night in Apr 2025

8/10 Good

sandy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable

The rooms were nice and clean. It was comfortable. The bathrooms were a little small but clean and there eas a bidet as well which i usually don't see in hotels. The parking is a little cramped but managed. The hotel is close to downtown so you can go explore close and it was nice. The staff were very nice and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Mikel

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025