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"The clerk was friendly. Excellent customer service " More

By a verified traveler on Wed 09 Jun 2021

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Hotel Description

Enjoy the indoor pool at this Hobbs hotel

In Hobbs

Within 2 miles (3 km) of this Hobbs hotel, you'll find Del Norte Park and Aquatic Center and Lea County Event Center. Zia Park Racetrack and Zia Park Casino are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (2) Family (4)
5 out of 5
The clerk was friendly. Excellent customer service

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 9, 2021 by Ro

Hi! Thank you for the review and kind words for our team! We are so glad you enjoyed your stay and we look forward to seeing you next time!

5 out of 5
Always have a great, hot breakfast and helpful staff.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Donald I. Asst. GM Quality Inn & Suites Hobbs, NM

Thank you for your feedback regarding your recent stay with us at the Quality Inn & Suites of Hobbs, NM. We are super excited that you enjoyed your stay here and that you keep coming back to us. We hope that we will get to see you again soon so we can keep delievering what you expect and then some. Thank you again for your review since each one receive helps us get better at what we do/ Until we meet again, we wish you safe and happy travels.

4 out of 5
I liked the comfort of the room, however, I did not like the TV control was not working properly and did not enjoy the TV. Also the lamp next to the beds did not work.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 5, 2019 by Donald I.

Thank you for the feedback regarding your stay with us. We want to apologize for the remote, TV and bedside lamp. We want to let you know that had we been informed during your stay we would have made things right for you by offering another room or some other suitable solution. We want to invite you back and see that your stay and our hospitality can be better. We wish you many safe and happy travels.

4 out of 5
It was a pretty decent room, at an extremely decent price.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 31, 2018 by Kendyl

Thank you for taking the time to share your comments on your room during your recent stay with us. I hope we have another opportunity to accommodate you in the future.

2 out of 5
Great stay, goos breakfast, close to everything to do and airport. They charged my card $250 after checkout and claim they didnt. Still disputing through bank. Took all of my money left after vacation.

Posted by , from St. Peterburg, Fl on Nov 26, 2018

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Comment from Hotel Management

Nov 28, 2018 by Kendyl

Liz, thank you for sharing your feedback. I am glad to hear that you had a great stay with us and enjoyed the complementary breakfast! However, I have to apologize for the inconvenience regarding your card. We take your comments very seriously and will make the necessary changes to avoid these problems in the future. I hope you give our property the opportunity to provide you with another great stay in the future.

2 out of 5

Not so nice stay

Pros: Free breakfast, Close restaurants, Free Internet
Coffee tastes terrible. Breakfast is Soso. Room pillows and blankets are not comfortable. Beds are double not queen which is what we expected when we booked. They have limited pool open time, so the kids cannot play in the pool before we leave. Maybe that is just because we stayed in Fairfield Inn the night before... Overall, I would rather pay $20 more to stay at Fairfield Inn.

Posted by , from Dallas,tx on Jan 4, 2012

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1 out of 5

this was the worst hotel stay ever

Cons: Nothing close, Noisy, Poor breakfast, poor hotel staffing
were to begain ? tile floor in restroom cracked and loose tile,showerhead clogged so bad shower. at 10p.m. called for a wake up at 5:30 a.m., at 2 a.m. got a call from front desk asking if i was looking for cups. did not get back to sleep due to party next door that need needed cups luckly for me the party went on all night because wake up call never came. when i asked front desk about the call at 2a.m. the answer was ohhhhh dang that was your room and when i asked about the wake up call the girl looked at herboss and said hey he is the one that wanted a wake up call sorry i forgot to write down your room number.

Posted by , from Midland,Tx. on Apr 17, 2011

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Quality Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available. The business-friendly Quality Inn & Suites also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Hobbs hotel.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 65 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hobbs
  • Quality Inn Hobbs
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Hobbs
  • Quality Inn & Suites Hotel Hobbs

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.