Romantic Hotels in Hiram, GA

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Recent Hiram hotel reviews by fellow wanderers

Wingate by Wyndham Atlanta Galleria/Ballpark

Wingate by Wyndham Atlanta Galleria/Ballpark

1 out of 5
Posted 7 hours ago
Travelocity Verified Review
"My family and I arrived at Wingate with a reservation for 4 nights which I made through Expedia. However, the hotel had no record of my reservation even though I could show them the confirmation number and Expedia said that it was still active (Expedia still thinks I stayed for the entire reservation). The hotel clerk just kept shuffling papers and had no idea what to do. She was unable to re-book my reservation and was only able to book us for one night in an ADA room (which I still had to pay for). The clerk attempted to contact the manager (Andi or Adi) and that was unsuccessful. The clerk took my phone number and reassured me that the manager would contact me personally to resolve the situation and that never happened. I had to reserve a different hotel for the remainder of my trip, and it cost me hundreds of dollars extra. Afterwards I checked my email and noticed that in my junk mail I received an email at 9:30am that day from Wingate that my reservation had been cancelled. I don’t understand why they would cancel the reservation the day someone was travelling and not even provide a phone call. Do not trust this hotel to honor their reservations and do not expect the manager to accept any responsibility."
A verified traveler stayed at Wingate by Wyndham Atlanta Galleria/Ballpark
Wingate by Wyndham Atlanta Galleria/Ballpark

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