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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel near Essex Island Marina in Old Saybrook

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Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Terrace/patio
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Goose Island
  • Place, Essex Steam Train
    ‪5 min drive‬
  • Place, Harvey's Beach
    ‪7 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Old Saybrook

City center stay.Within 6 miles (10 km) of this hotel, you'll find Essex Steam Train and Essex Island Marina. Essex Library and Harvey's Beach are also within 6 miles (10 km).

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Katharine Hepburn Cultural Arts Center - 4 min drive - 2.7 miles
  • Essex Steam Train - 5 min drive - 5.1 miles
  • Harvey's Beach - 7 min drive - 4.6 miles
  • Essex Island Marina - 7 min drive - 5.3 miles

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Ashlawn Farm Coffee - ‬5 min drive
  • ‪Paperback Cafe - ‬6 min drive
  • ‪Dunkin' - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Island Marina in Old Saybrook
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,002 reviews
$83 nightly
The price is $96
Oct 29 - Oct 30
Total with taxes and fees
Pier Blue Inn Old Saybrook - Essex

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 27-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

How close is Quality Inn Old Saybrook - Westbrook to the airport?

Quality Inn Old Saybrook - Westbrook is 21.6 mi (28-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Nov 2, 2025 start from $93.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Old Saybrook - Westbrook have an airport shuttle?

Airport shuttle services are not available at Quality Inn Old Saybrook - Westbrook.

How close is Quality Inn Old Saybrook - Westbrook to the beach?

This hotel is 5.3 mi (12-min drive) from Harvey's Beach and 6.1 mi (10-min drive) from Chalker Beach. Don't forget your sunscreen!

Does Quality Inn Old Saybrook - Westbrook offer free breakfast?

Quality Inn Old Saybrook - Westbrook offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Quality Inn Old Saybrook - Westbrook?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Quality Inn Old Saybrook - Westbrook?

This hotel offers free self parking.

Does Quality Inn Old Saybrook - Westbrook have a pool?

Quality Inn Old Saybrook - Westbrook features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Quality Inn Old Saybrook - Westbrook have a restaurant?

Quality Inn Old Saybrook - Westbrook is home to The Comfort Cafe, which features American cuisine.

Does Quality Inn Old Saybrook - Westbrook have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Old Saybrook - Westbrook to downtown Old Saybrook?

Quality Inn Old Saybrook - Westbrook is 1.8 mi away from Old Saybrook.

Reviews

Quality Inn Old Saybrook - Westbrook Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly service but the
Stayed 1 night in Aug 2025

8/10 Good

MARY GRACE, DEDEDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean, large rooms.
Stayed 3 nights in Jul 2025

2/10 Terrible

Careth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water water
Stayed 1 night in Jul 2025

4/10 Poor

Ed

Liked: Staff & service
Sink faucet broke old plumbing could not shut off water. Did appreciate shower safety wall handles and slip mat. Room AC was loud humid too cold due to heat wave.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed and pillows comfortable. A/C worked well. Plenty of on site parking
Stayed 1 night in Jul 2025

8/10 Good

Frank

Stayed 4 nights in Jul 2025

8/10 Good

Janet

Traveled with family
Just a little tired looking, but very nice staff. Everything went well. Thank you. Good value for everything.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness

It's just OK...

Its OK. Stains on hallway carpet floors, old dirty elevator, AC couldn't keep up with the heat wave we had. Room was clean. Security lock on back door by pool has not worked in a long time do to settling of the building. However, its priced much cheaper than others in town.
Stayed 7 nights in Jun 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I have NO idea where these positive reviews are coming from - LISTEN TO THE NEGATIVE ONES. This place is Disgusting with a D. Unkempt. Smelled so bad. The floor I stayed on smelled horribly musty and like it had been smoked in for years. There was visible mold on the ceiling in the hallway and the door across from me had a patch on it from where it looked like it had once been kicked in. My room itself was musty and the air conditioning was weirdly humid even though it wasn't humid at all outside and blew directly on my face from the side of the room all night. The refrigerator froze my gatorade. The pool was chilly - definitely not kept to 80 degrees like they claimed. My card key stopped working and I went down to the front desk at 7:20am to get it fixed while the employee at the lobby hit her vape pen - she was nice, but then had no idea if it was okay if I left without checking out in person and I never got a firm answer. I was so worried about getting bed bugs that my friend who got a hotel outside of New Haven let me come stay with them for the second night instead. NOT worth the price; In fact, you could pay me $100 a night to stay here and I wouldn't take it. Do yourself a huge favor and if you have to get a hotel, do it somewhere outside of Old Saybrook if you can. From talking with friends who come here often, there seems to be a lack of good and moderately affordable hotels in the area and this hotel is definitely one you should avoid.
Stayed 2 nights in Jul 2025

6/10 Okay

James

Liked: Staff & service
Air conditioner needs work, very noisy.
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Staff & service

Swimming pool is the best

The pool was the best part of the hotel. Warm and deep enough, long enough to actually swim some 1/2 laps
Stayed 3 nights in Jul 2025

6/10 Okay

Patricia

Traveled with family
Disliked: Property conditions & facilities
Nice employees and nice pool. Good location as it’s in between old saybrook and new London. Room was damp but otherwise fine
Stayed 2 nights in Jul 2025

4/10 Poor

Sadie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The people are super sweet, and the beds are comfortable. However, it's OLD - has not been updated since the early 80s. If you're one who is sensitive to strong smells and mustiness, you won't want to stay here. The carpets have an odor from age and are heavily stained. Bathroom fixtures are OLD and cheap (I design & remodel bathrooms for a living), and the faucets are stiff. It's also super far away from everything - took 10-15 minutes to even get to stores/shops and Main Street. The entrance is on the back side of it, away from the main road, which is unsafe for women, and the parking lot is not very well lit and again super far from the entrance, which is unsafe for women. It's also a conglomerate of buildings, cobbled together, and is a maze inside...you'll get turned around and go down the wrong hallway. Overall, it did what I needed, but I won't stay here again. The smell of the carpets is overpowering.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Tatyana

Disliked: Property conditions & facilities
The property is clean but outdated, the beds are full not queen like usual hotels. There is carpet in rooms and you can tell for long time the smell in room. Bathroom is different story, wall paper is off walls in some places and they patched with cocking also the tub is very old it has lines looking like it’s getting apart and black mold above the shower and around the faucet. The fan wasn’t working and you can see dust hanging. The door hard to open and close because of moisture.
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

8/10 Good

Brad

Traveled with partner, Traveled with family
Liked: Cleanliness
Fitness center poor. Only 3 machines, 1 didn’t work. Weight bench but no weights. Very limited healthy breakfast options. But staff was pleasant, room was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay!!!...5 Stars & More!!

We stayed 5 days! Customer service was great ;) Housekeeping was great, the cafe in the morning was excellent! Lounge area if you wanted to go out in the evening they had Pool, Darts, & Karaoke If you didn't want to go to the Beach, they had a Pool/Gym Right near the Highway & Route 1 We had a wonderful Stay!!...Will definitely go back!!! Gave them 5 Stars ;)
Stayed 5 nights in Jul 2025

8/10 Good

Mary Helen

Liked: Cleanliness, staff & service
Very satisfied
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Amenities
The staff was exceptionally helpful in orienting us to the hotel and helping us find a restaurant that met our needs.
Stayed 1 night in Jul 2025