Skip to main content
Beginning of main content
5.0 out of 5

"Great location near museum, very clean and friendly. " More

By a verified traveler on Tue 04 Jun 2019

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Heraklion Port

City center retreat

You'll be steps from Heraklion Archaeological Museum and within a 15-minute walk of Heraklion Port. Museum of the Battle for Crete and National Resistance and Eleftherias Square are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Families will appreciate the onsite laundry facilities, kid-friendly dining, and free childcare. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.

Free WiFi, plasma TVs

The 164 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, espresso makers, and plasma TVs with cable channels.

Classic Double Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$87* Per night/room Dec 16 - Dec 17

Executive Room, Harbor View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Aquila Atlantis Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Aquila Atlantis Hotel

Everyone (1) Couples (2)
5 out of 5
Great location near museum, very clean and friendly.

Posted by on Jun 4, 2019

Was this review helpful to you?
5 out of 5

Great location

Right near the harbor so perfect for our one night stay before a ferry ride to another island. Also close to restaurants, historical sights. Very nice breakfast buffet. Easy parking. They gave us a nice champagne surprise because we were on our honeymoon.

Posted by on Oct 20, 2017

Was this review helpful to you?
5 out of 5

Wonderful hotel next to the Archaelogical Museum a

Pros: The staff were some of the friendliest in Crete.
Cons: A pick up service from the airport would improve efficiency.
Location: The hotel was next to the Crete Archaeological Museum, the port and the shopping plaza. Tours could be bought on site.
The hotel was one of the best hotels that I have stayed in during my various travels in Europe. The food was excellent and the hotel staff were so friendly. This is a return hotel.

Posted by , from Chinle, AZ on Oct 18, 2015

Was this review helpful to you?

Property Features

Aquila Atlantis Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Aquila Atlantis Hotel. Self parking is free. Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, Diners Club, and Union Pay; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquila Atlantis
  • Aquila Atlantis Heraklion
  • Aquila Atlantis Hotel
  • Aquila Atlantis Hotel Heraklion
  • Atlantis Aquila
  • Atlantis Hotel Aquila
  • Hotel Aquila Atlantis
  • Aquila Atlantis Hotel Crete/Heraklion
  • Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel
  • Aquila Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel Heraklion

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.travelocity.com/Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.