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Metropole Urban Hotel

4.0 star property
4-star hotel near Morosini Fountain

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Metropole Urban Hotel

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Front of property
Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished
Breakfast meal
Superior Room with Balcony and City View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Metropole Urban Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Agia Aikaterini Square, Heraklion, 71201
  • Popular LocationHeraklion Loggia5 min walk
  • Popular LocationHeraklion Archaeological Museum8 min walk
  • Popular LocationHeraklion Port19 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)13 min drive

Room options

Deluxe Room with Balcony and City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room with Balcony and City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Connecting Rooms with Balcony and City View

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Standard Room with City View

  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Outdoor Jetted Tub and Side Sea View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Triple Room, City View

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Economy Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Heraklion

City center retreat .Within a 5-minute walk of the hotel, you'll find Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within half a mile (1 km).

What's nearby

  • Heraklion Loggia - 5 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • Καλαμάκι - 3 min walk
  • Chop Chop - 3 min walk
  • Coffee Island - 2 min walk
  • Ο Καφενεσ Του Καγιαμπη - 4 min walk
  • Goody's - 2 min walk

About this property

Metropole Urban Hotel

4-star hotel near Morosini Fountain
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Metropole Urban Hotel also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby.

This 4-star Heraklion hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

How close is Metropole Urban Hotel to the airport?

Metropole Urban Hotel is 4.5 mi (14-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Metropole Urban Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on May 3, 2024 start from $72.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Metropole Urban Hotel have an airport shuttle?

Airport shuttle services are not available at Metropole Urban Hotel.

How close is Metropole Urban Hotel to the beach?

This hotel is 3 mi (10-min drive) from Ammoudara Beach and 4.6 mi (18-min drive) from Karteros Beach. Don't forget your sunscreen!

Does Metropole Urban Hotel offer free breakfast?

Metropole Urban Hotel does not offer free breakfast.

Is there a casino at Metropole Urban Hotel?

No, there is no casino at this hotel.

What time is check-in at Metropole Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Metropole Urban Hotel?

Free parking is not available at this hotel.

Does Metropole Urban Hotel have a pool?

Metropole Urban Hotel does not have a pool.

Does Metropole Urban Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Metropole Urban Hotel have a spa?

There are no spa services available at this hotel.

How close is Metropole Urban Hotel to downtown Heraklion?

Metropole Urban Hotel is 0.2 mi away from Heraklion.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 158 reviews" "
Rating 8 - Good. 34 out of 158 reviews" "
Rating 6 - Okay. 9 out of 158 reviews" "
Rating 4 - Poor. 3 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Heraklion
Nice hotel in downtown Heraklion. Located in a convenient area to all pf downtown Heraklion. Very nice hotel with good service.
Stayed 4 nights in Jan 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Anne

Stayed 3 nights in Oct 2023

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was paramount to our overall trip enjoyment. Hotel was extremely clean and views of clock towers and plazas were unbeatable. Our breakfast options allowed for everyone’s palate’s to be satisfied from coffee to entrees. Appreciated having friendly staff at the front desk who assisted in arranging taxis. Highly recommend and would stay there again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Amihan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Patricia, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at all times. Incredibly knowledgeable approachable friendly staff that went above and beyond the call of duty.This was an exceptional stay the service, cleanliness, price, location and a wonderful environment.The staff made you feel comfortable when you where inside your room o outside sitting.Everything you need is nearby. Close to airport, ferry port, restaurants, pharmacy, shopping.
Stayed 6 nights in Oct 2023

10/10 Excellent

Marko

Stayed 2 nights in Oct 2023

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel which is very well situated. Room is excellent. Great service. Fantastic breakfast and sitting area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Clean and comfortable hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern rooms with decent bathrooms.
Clean, modern rooms with decent shower and air conditioning (which was much appreciated on some of the hotter days). Location is good enough for sight-seeing Heraklion by foot.
Stayed 5 nights in Sep 2023