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4.4 out of 5

"Nice room, sat by the river to relax " More

By a verified traveler on Sun 30 May 2021

Hotel Description

Hotel near Chattahoochee National Forest in Helen

In shopping district

Steps from the hotel, you'll find Unicoi Hill Park and Charlemagne's Kingdom. Helen Arts & Heritage Center and Unicoi State Park are also within half a mile (1 km).

Renovated in 2018

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 67 guestrooms also offer free WiFi and LCD TVs. Other amenities include free wired Internet, refrigerators, and coffee/tea makers.

Two Queen Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$165* Per night/room Aug 8 - Aug 9

King two room Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Oversized King Room with Whirlpool and Fireplace

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Handicapped Accessible with Access. Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Handicapped Accessible with Roll-In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Standard Room Riverview

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hampton Inn Helen on the River ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Helen on the River

Everyone (9) Couples (2) Family (6)
5 out of 5

Posted by on Jul 4, 2021

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4 out of 5
Nice room, sat by the river to relax

Posted by on May 30, 2021

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5 out of 5

Posted by on Apr 18, 2021

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1 out of 5
The absolute worst experience I have ever had at a hotel. They made us wait until the actual check in time, right to the minute, ok but we only wanted to leave our bags in the room. When we entered the room we noticed large sticky stains on the rugs, the tiled area was dirty and sticky, there were no dressers to put clothes in, the closet was literally 2ft x 2ft x 7ft with one shelf, the cable tv never worked even after complaining, they never fixed it, the shower floor tiles had black mold on it, when you used the shower it overflowed into the main entry area soaking everything, the king sized bed springs creaked and popped all night, the mini frig was dirty, sticky and disgusting, the small coffee maker was dirty. We only stayed one of the 4 nights and fled to the Holiday Inn express that was fantastic. Avoid this dump at all costs or you will be sorry..

Posted by , from Clearwater, Florida on Dec 3, 2020

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4 out of 5
I understand being precautious during a pandemic but the breakfast needs improvement. It was a bottle of water, a nutragrain bar, a muffin and an apple every day. Could you possibly add small boxes of cereal and a small carton of milk? The staff was amazing, our room was much larger than expected. We could walk to everything. I would definitely recommend it and we stay there in our next trip.

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Drew

The higher up's are exploring more options to enhance the bfast bags, so hopefully soon we'll have something better! Besides that we're glad you had such a great experience with us and hope you return soon! Stay Safe!

3 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 21, 2020 by Drew

Sorry for your experience. You mind elaborating on what you didnt like?

5 out of 5
Great location to downtown. Staff was great, want to acknowledge Drew for accommodating my wife and myself on our Anniversary. Would recommend this hotel and would stay again in future

Posted by on Jan 11, 2020

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Comment from Hotel Management

Feb 3, 2020 by Drew

Anon, it was an absolute pleasure to accommodate you both on such a wonderful and special occasion! I do hope you both come back and visit us again and here's to many more anniversaries in the future!

5 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 24, 2019 by Drew

Thanks for your review Anon! Hope to see you again soon!

5 out of 5
Nice to be on river. Clean, great breakfast. Needs a restroom outdide clode to pool.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Drew

Thank you Anon! We're so glad you enjoyed your stay at our wonderful location! I'll pass on the idea about a restroom out by the pool to management! Hope to see you again soon!

5 out of 5
Like everything. Friendly staff. Great breakfast Clean rooms

Posted by on Aug 29, 2019

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Comment from Hotel Management

Aug 31, 2019 by Drew

Thanks for you feedback Anon! We're glad you had a great time. Do come back and visit us again soon!

About the Hampton Inn Helen on the River

Location 147 Unicoi Street, Helen, GA 30545

Property Features

Hampton Inn Helen on the River offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Hampton Inn Helen on the River also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Hampton Inn Helen on the River was completed in 2018. This Helen hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 1999
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartsfield-Jackson Atlanta International Airport (ATL) (155.9 km / 96.9 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Helen on the River offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 16
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Helen
  • Hampton Inn Hotel Helen
  • Hampton Inn Helen Hotel Helen
  • Hampton Inn Helen Hotel
  • Helen Hampton Inn
  • Hampton Inn Helen River Hotel
  • Hampton Inn Helen River
  • Hampton Inn Helen on the River Hotel
  • Hampton Inn Helen on the River Helen
  • Hampton Inn Helen on the River Hotel Helen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.