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"Great location to downtown. Staff was great, want to acknowledge Drew for accommodating my wife and myself on our Anniversary. Would recommend this ho
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Steps from the hotel, you'll find Unicoi Hill Park and Charlemagne's Kingdom. Helen Arts & Heritage Center and Helen Festhalle are also within half a mile (1 km).
Renovated in 2018
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 67 guestrooms also offer free WiFi and LCD TVs. Other amenities include free wired Internet, refrigerators, and coffee/tea makers.
Hampton Inn Helen on the River ratings based on 21 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Hampton Inn Helen on the River
Everyone (6)Couples (2)Family (2)
5 out of 5
Great location to downtown. Staff was great, want to acknowledge Drew for accommodating my wife and myself on our Anniversary. Would recommend this hotel and would stay again in future
Posted by a verified traveler on Jan 11, 2020
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Comment from Hotel Management
Feb 3, 2020
by Drew
Anon, it was an absolute pleasure to accommodate you both on such a wonderful and special occasion! I do hope you both come back and visit us again and here's to many more anniversaries in the future!
5 out of 5
Posted by a verified traveler on Dec 6, 2019
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Comment from Hotel Management
Dec 24, 2019
by Drew
Thanks for your review Anon! Hope to see you again soon!
5 out of 5
Nice to be on river. Clean, great breakfast. Needs a restroom outdide clode to pool.
Posted by a verified traveler on Sep 7, 2019
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Comment from Hotel Management
Sep 9, 2019
by Drew
Thank you Anon! We're so glad you enjoyed your stay at our wonderful location! I'll pass on the idea about a restroom out by the pool to management! Hope to see you again soon!
5 out of 5
Like everything. Friendly staff. Great breakfast
Clean rooms
Posted by a verified traveler on Aug 29, 2019
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Comment from Hotel Management
Aug 31, 2019
by Drew
Thanks for you feedback Anon! We're glad you had a great time. Do come back and visit us again soon!
5 out of 5
Hampton Inn Helen is BEAUTIFUL !! The staff is customer focused and the complimentary breakfast was amazing ! The variety of items was perfect for everyone in the family. I HIGHLY recommend this property.
Posted by a verified traveler on Aug 13, 2019
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Comment from Hotel Management
Aug 16, 2019
by Drew
Thank you Anon for your feed back!!! We pride ourselves on our staff's interactions with guests here at our charming and quaint little hotel. We look forward to your next stay with us. Come back soon!
4 out of 5
Price could have been better. Felt it was a little expensive compared to other hotels that cost this amount. Staff was great!!!
Posted by Angela, from Charlotte on Sep 18, 2018
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5 out of 5
Great place to stay, newly remodeled / updated
The hotel is in a great location for walking around the shopping areas of Helen. Breakfast was abundant with a good choice of food. We enjoyed our stay!
Posted by Ivy, from eastman, ga on Aug 14, 2017
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5 out of 5
Great hotel, easy walk to town
Pros:The convenience to town without being in the traffic. Breakfast was great!
Cons:The flow from the front desk past the breakfast area was narrow, especially with people congregating to that area.
Location:There was plenty of places to eat, drink and shop!
We booked this hotel hoping for the best, which Hampton seems to always deliver. We wanted something close to town and reasonably priced. We got it all. It is situated 1 block from the main road and about 1-2 blocks from the center of town, which helped with traffic and keeping down the noise.
Everyone at the front desk was super friendly and so helpful. Even housekeeping and other employees we met in the hall were great and highly recommended several places to visit or eat.
The rooms were great! Our friends were upgraded to a king suite which was perfect! It would be plenty of room for 2 couples for a short stay. Our double-queen room was spacious and had a large bathroom. The hotel was exceptional clean, considering it was full. The pool was clean and well lit for an evening swim, although it was in the back of the property, which was nice being away from the hotel traffic, but it was a walk through the parking lot under the hotel.
Breakfast was great, eggs, sausage, gravy and biscuits in addition to the regular toast, bagels, etc. It had a nice sitting area for breakfast but while we were there people, include a wheelchair seemed to gravitate to the narrow hallway area beside it. That made it awkward to pass thru. I did like how coffee and hot water was available most of the time, away from the breakfast buffet.
Over-all - we loved the hotel and will book this hotel again.
Posted by Debbie, from Chattanooga, TN on Aug 4, 2015
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5 out of 5
Excellent location and value
Amenities and staff were tops. It's situated near the river, which provided an extra place to sit back and relax, watch the tubers float by. The inn is an easy walk to restaurants, yet back far enough from the main street that noise and crowds are not bothersome.
Posted by a verified traveler on Jul 2, 2015
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2 out of 5
Poor service
Pros:Quiet
The room was clean and nice as any Hampton that I have stayed in before. Problems with check in. Check in was at 4:00 p.m. my friends and I had booked 4 rooms to spend the weekend. We had to wait over for up to 2 hours for our rooms to be cleaned before we could check in. Excuse was they had several rooms rented thr previous night. Only thing the check staff offered was that they were sorry for the wait. We wanted to shower and change to go enjoy Helen, GA. would not advise staying with this motel, there are other places to stay in Helen.
Posted by BgAl, from Knoxville, TN, USA on Nov 16, 2011
Hampton Inn Helen on the River offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Hampton Inn Helen on the River also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Hampton Inn Helen on the River was completed in 2018. This Helen hotel is smoke free.
1 building
67 guestrooms or units
3 levels
Built in 1999
Buffet breakfast (free)
Business facilities
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Newspapers in lobby (free)
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (165 km / 102.5 mi)
Parking: Free self parking
Room Amenities
Hampton Inn Helen on the River offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Deep soaking tub
LCD television
Cable channels
Refrigerator
Coffee maker
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4 PM
Minimum check-in age is: 18
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 16 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards
Number of children who can stay free - 16
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen on the River Hotel
Hampton Inn Helen on the River Helen
Hampton Inn Helen on the River Hotel Helen
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
