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4.1 out of 5

"The room was great and accommodating for families. " More

By a verified traveler on Sun 06 Jun 2021

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Hotel Description

Hays apartment with kitchen

In Hays

You'll find Ellis County Historical Society Museum and Fort Hays State University within 3 miles (5 km) of this aparthotel. Fort Hays State Historic Site and Fort Hays Municipal Golf Course are also within 6 miles (10 km).

Free perks

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, kitchens

The 81 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LED TVs come with cable channels, and other amenities include free WiFi and premium bedding. Weekly housekeeping is available.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Dec 11 - Dec 12

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

TownePlace Suites by Marriott Hays ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott Hays

Everyone (1) Couples (1) Family (5)
3 out of 5

Posted by , from hutchinson on Jan 17, 2022

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5 out of 5
The room was great and accommodating for families.

Posted by on Jun 6, 2021

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1 out of 5
I made my reservation through Travelocity but they could not find my reservation even using my Travelocity confirmation number. I was billed twice for one room for one night and called them to correct the issue and they still could not find me being there. I have my statement of payment thank goodness and they still would not take off the charge. I will dispute the charge with the credit card company but I should not have to use my time to take care of the ineptitude of the system. Obviously I will have to think strongly before using your site again or the hotel chain.

Posted by on Jul 8, 2020

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5 out of 5
I have seen other reviews that the beds were uncomfortable. We did not find this to be true of our room, anyway. The room was impeccably clean, beautiful and the bed was cushy and wonderful.. We loved our stay. I would definitely recommend this hotel.. We did not do the complimentary breakfast because we were there to report to an early surgery at the hospital and the dining area was not open yet. So, I have no opinion about breakfast!

Posted by , from Holcomb, Kansas on Jan 9, 2020

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5 out of 5
Generous size rooms and convenient to the highway.

Posted by on Aug 19, 2019

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5 out of 5
Very clean, very nice room with updated amenities.

Posted by on Feb 21, 2019

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5 out of 5
The suit we had was very roomy, very new condition, it has everything a family needs if you stay for a week or two.

Posted by , from saltlakecity, ut on Jan 3, 2019

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About the TownePlace Suites by Marriott Hays

Location 4001 General Hays Road, Hays, KS 67801

Property Features

TownePlace Suites by Marriott Hays offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Hays also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. Smoking is allowed in designated areas at this Hays aparthotel.

  • 81 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

TownePlace Suites by Marriott Hays offers 81 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Hays aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Marriott Hays Aparthotel
  • TownePlace Suites Marriott Hays
  • TownePlace Suites riott Hays
  • TownePlace Suites by Marriott Hays Hays
  • TownePlace Suites by Marriott Hays Aparthotel
  • TownePlace Suites by Marriott Hays Aparthotel Hays

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions