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The St James

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Lake
Deluxe Studio | Bathroom | Shower, free toiletries, hair dryer, bathrobes
St James Suite | In-room dining
Exterior
Daily continental breakfast for a fee

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Place, Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Place, Conical Hill Walkway
    ‪7 min walk‬
  • Place, Conical Hill
    ‪12 min walk‬

Room options

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Studio

9.8 out of 10
Exceptional
(27 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Spa Studio

10.0 out of 10
Exceptional
(7 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hanmer Springs

Mountain getaway .Your stay at this Hanmer Springs motel places you within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. A Maze N Golf and Conical Hill are also within 2 miles (3 km).
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 1 min walk - 0.1 miles
  • Hanmer Springs Thermal Reserve - 5 min walk - 0.3 miles
  • Conical Hill Walkway - 7 min walk - 0.4 miles
  • Conical Hill - 12 min walk - 0.6 miles
  • Hanmer Heritage Forest - 13 min walk - 0.7 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Hanmer Bakery & Cafe - ‬1 min walk
  • ‪Fire and Ice - ‬5 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk
  • ‪No.31 Restaurant & Bar - ‬7 min walk
  • ‪Rustic Tapas - ‬3 min walk

About this property

The St James

5-star ski motel with free WiFi
As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs

St James Motel Hanmer Springs

The St James Motel

The St James Hotel Hanmer Springs

The St James Hanmer Springs

The St James Motel Hanmer Springs

Frequently asked questions

How close is The St James to the airport?

The St James is 83.5 mi (103-min drive) away from the Christchurch International Airport (CHC) airport, the closest popular airport to the property.

How much does it cost to stay at The St James?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at The St James on Jun 15, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St James have an airport shuttle?

Airport shuttle services are not available at The St James.

Does The St James offer free breakfast?

Free breakfast isn’t provided at The St James, but continental breakfast is offered for a fee of NZD 25 for adults and NZD 25 for children. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at The St James?

No, there is no casino at this motel.

What time is check-in at The St James?

Check-in start time: 2:30 PM; Check-in end time: 8 PM.

Is there free parking at The St James?

This motel offers free self parking.

Does The St James have a pool?

The St James does not have a pool.

Does The St James have a spa?

There are no spa services available at this motel.

How close is The St James to downtown Hanmer Springs?

The St James is 0.4 mi away from Hanmer Springs.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 466 out of 540 reviews
Rating 8 - Good. 63 out of 540 reviews
Rating 6 - Okay. 7 out of 540 reviews
Rating 4 - Poor. 3 out of 540 reviews
Rating 2 - Terrible. 1 out of 540 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff and cleanliness
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless room, modern fittings, nice location, friendly people
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
It was spotless with many thoughtful touches. Highly recommend!
Stayed 1 night in Feb 2026

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities
There are not enough superlatives for this motel. Ultra clean room with attention to little details: two hair dryers, towels for visiting the hot springs, very comfortable bed, free laundry with good machines, a kitchen area so well furnished that there was even a toast rack! And then on the little private patio area outside our sliding door there were beautiful views of the mountains at sunset.
Stayed 1 night in Feb 2026

10/10 Excellent

Tim, Sidmouth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to town and the fixtures fittings give a sense of quality .
Stayed 1 night in Feb 2026

10/10 Excellent

Jeong

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay, would recommend A +
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Lovely clean room, very well equipped and very friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding accommodation. We've been touring New Zealand for nearly 5 weeks and this was by far the best!! Super clean. Super quiet. Super comfortable. Wish we cohld stay longer.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and welcoming. I highly recommend this hotel and will certainly stay on my return. Thank you Sharon.
Stayed 4 nights in Jan 2026

10/10 Excellent

D M

Liked: Cleanliness, staff & service, amenities
Great service, helped us with safe in the room. Room was spotless and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities
Great spot
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

6/10 Okay

Vic

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Second visit to St James and booked St James Suite. Great location and staff were very friendly and helpful. Several issues with room and very disappointing given extra charged for a ‘suite’. Had to call staff to fix TV which wasn’t working at all and while this was promptly fixed the position of sky box and TV meant you had to stand directly side on to TV to operate remote. There was no air con in bedroom so given its summer the bedroom temperature was unbearable and mattress very very hard so impossible to sleep. Would not recommend paying extra for a suite at all. Our previous stay was in a deluxe room which was far nicer. This room was tired and facilities old and not worth price. Very disappointing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay in Hanmer!
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine, Long Itchington

Stayed 2 nights in Dec 2025

10/10 Excellent

May-Britt V. R.

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Super clean and feeling of luxury. No sissors as always in NZ. Friendly welcome.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious room that was clean and pleasant to stay in, lovely views and right next to restaurants. Perfect venue
Stayed 1 night in Dec 2025

10/10 Excellent

karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Hanmer Springs. Easy walk to shops, restaurants & spa. Free guest laundry facilities much appreciated
Stayed 3 nights in Nov 2025

10/10 Excellent

joe

Stayed 1 night in Nov 2025

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, amenities
Room was spotless and well provided for with equipment
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have a mountain view from my room but that would have made my stay even better. If you don’t want to carry bags upstairs request a ground floor room. This is a beautiful property and I would stay here again. There is parking on premises and couldn’t fault room facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.
Stayed 1 night in Nov 2025