Quality Inn

2.5 star property
Hotel perfectly located for exploring Harlan

Choose dates to view prices

Photo gallery for Quality Inn

Reception
Lobby lounge
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2608 South Highway 421, Harlan, KY, 40831
  • Harlan Appalachian Regional Healthcare Hospital
    ‪2 min drive‬
  • The Harlan Center
    ‪3 min drive‬
  • Black Mountain Offroad Adventure Area - Putney Trailhead
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Harlan

Heart of Harlan.Within 2 miles (3 km) of this Harlan hotel, you'll find Harlan Appalachian Regional Healthcare Hospital and Cumberland River. The Harlan Center is within 2 miles (3 km) and Rapid River Lodge & Water Park is within 9 miles (15 km).

What's nearby

  • Harlan Appalachian Regional Healthcare Hospital - 2 min drive - 1.1 miles
  • The Harlan Center - 3 min drive - 2.3 miles
  • Rapid River Lodge & Water Park - 12 min drive - 8.3 miles
  • Black Mountain Offroad Adventure Area - Putney Trailhead - 19 min drive - 13.0 miles
  • Martins Fork Lake - Smith Recreation Area - 20 min drive - 13.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 145 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪The Portal - ‬3 min drive
  • ‪Panda House - ‬8 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dairy Queen - ‬5 min drive

About this property

Quality Inn

Hotel perfectly located for exploring Harlan
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. An indoor pool, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Quality Inn. Free self parking is available.

This Harlan hotel is smoke free.

  • 61 guestrooms or units
  • 2 levels
  • Built in 1993
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Quality Inn offers 61 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Harlan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 118.7 mi (145-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Jun 3, 2025, prices found for a 1-night stay for 2 adults at Quality Inn on Jun 13, 2025 start from $111.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

How close is Quality Inn to the beach?

This hotel is 13.2 mi (21-min drive) from Smith Recreation Area Beach.

Does Quality Inn offer free breakfast?

Quality Inn offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Quality Inn?

This hotel offers free self parking.

Does Quality Inn have a pool?

Quality Inn features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Quality Inn have a restaurant?

Yes, there is a restaurant on site.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Harlan?

Quality Inn is 1.3 mi away from Harlan.

Quality Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 142 out of 298 reviews
Rating 8 - Good. 101 out of 298 reviews
Rating 6 - Okay. 33 out of 298 reviews
Rating 4 - Poor. 14 out of 298 reviews
Rating 2 - Terrible. 8 out of 298 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kaley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not enough value for price

The rooms are clean and the staff was friendly but the pool was way to cold and no hot breakfast options other than waffles which was kinda disappointing.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we did Not like were the weird bed pillows
Stayed 1 night in Jan 2025

8/10 Good

sandeep, macon

Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's very clean. Everyone is very nice. Pool great

Stayed 4 nights in Dec 2024

6/10 Okay

Shelia

Traveled with family
Everything was good other than the dusty mold smell.
Stayed 1 night in Nov 2024

6/10 Okay

Peter, Louisville

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Britney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact the pool closes very early, I’ve never been to a hotel pool that closed before 9pm so that was disappointing
Stayed 2 nights in Nov 2024

4/10 Poor

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay. Convenient, clean, and very friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

8/10 Good

robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel, but watch out for bears.

Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
Stayed 1 night in Oct 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Marla

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Facility needed new carpet
Stayed 2 nights in Oct 2024

8/10 Good

Tamalee

Liked: Cleanliness, staff & service
Very friendly staff and also very clean. The breakfast and area to visit with friends was lacking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patee

Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy E

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Stayed 1 night in Sep 2024

6/10 Okay

Amber

Traveled with family
Disliked: Cleanliness
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024