The Silk Lakehouse, Shangri-La Hangzhou
4.5 star property
4.5-star luxury hotel near West Lake
Choose dates to view prices
Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou
Popular amenities
- Bar
- Pool
- Housekeeping
- Breakfast available
- Laundry
- Gym
Explore the area
78 Beishan Road, Hangzhou, Zhejiang, 310007
- West Lake1 min drive
- Zhejiang University Yuquan Campus4 min drive
- Lingyin Temple6 min drive
- Hangzhou (HGH-Xiaoshan Intl.)35 min drive
Room options
View all photos for Serenity Suite, Garden View
Serenity Suite, Garden View
- 732 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Romance Room, Garden View
Romance Room, Garden View
- 614 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Twin Room, Garden View
Twin Room, Garden View
- 463 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Room, 1 King Bed, Garden View
Room, 1 King Bed, Garden View
- 463 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Premier Room, Lake View
Premier Room, Lake View
- 506 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Room, Lake View
Room, Lake View
- 463 sq ft
- Sleeps 3
- 1 King Bed
View all photos for West Lake Suite
West Lake Suite
- 732 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Romance Room, Lake View
Romance Room, Lake View
- 614 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Premier Room, Garden View
Premier Room, Garden View
- 452 sq ft
- Sleeps 4
- 1 King Bed
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About the neighborhood
Hangzhou
Xihu stay.With a stay at this Xihu hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Zhejiang University Yuquan Campus and Wulin Square are also within 3 miles (5 km).
What's nearby
- West Lake - 1 min drive - 0.0 miles
- Zhejiang University Yuquan Campus - 4 min drive - 2.0 miles
- Lingyin Temple - 6 min drive - 3.1 miles
- Hangzhou Tower Shopping Mall - 8 min drive - 4.4 miles
- Wulin Square - 8 min drive - 2.8 miles
Getting around
- Huanglong Cave Station - 4 min drive
- West Railway Station - 22 min drive
- Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
Restaurants
- 咬不得高祖生煎 - 2 min walk
- 岳湖楼 - 2 min walk
- 两岸咖啡 - 5 min walk
- 泰芒之星 - 2 min walk
- 旅行者酒吧 - 9 min walk
About this property
The Silk Lakehouse, Shangri-La Hangzhou
4.5-star luxury hotel near West Lake
The Silk Lakehouse, Shangri-La Hangzhou offers its guests an indoor pool, a 24-hour health club, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Business amenities include 3 meeting rooms and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Silk Lakehouse, Shangri-La Hangzhou.
This Art Deco Hangzhou hotel is smoke free.
- 1 building
- 68 guestrooms or units
- 4 levels
- Meeting rooms
- Built in 2025
- Terrace on the roof
- Poolside lounge chairs
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Bellhop
- No smoking on site
- Water dispenser
- Bar or lounge
- Coffee shop
- Dining venue
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Languages
Chinese (Mandarin), English
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Property amenities
Family friendly
- Children's dinnerware
- In-room crib
- Indoor pool
- Lifeguards on site
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Limo/town car service
- Onsite parking includes off-street options
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 312 for adults and CNY 156 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Couples/private dining
Things to do
- 24-hour health club
- Bicycle storage
- Fitness classes
- Free bicycle rentals
- Indoor pool
- Pilates classes
- Yoga classes
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Braille/raised signage
- Front entrance ramp
- No elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchairs on site
Room amenities
Entertainment
- iPad
- LCD TV with satellite channels
Bedroom
- Blackout drapes
- Free crib
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Heated bathroom floor
- Private bathroom
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Champagne service
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Connecting rooms available
- Eco-friendly toiletries
- Electrical adapters
- Heating
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The Silk Lakehouse, Shangri-La Hangzhou
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 583 per night.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 312 for adults and CNY 156 for children
- Rollaway bed fee: CNY 583 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
We should mention
- Pool access available from 6:00 AM to 11:00 PM.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou
Frequently asked questions
How close is The Silk Lakehouse, Shangri-La Hangzhou to the airport?
The Silk Lakehouse, Shangri-La Hangzhou is 20.5 mi (53-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.
Does The Silk Lakehouse, Shangri-La Hangzhou have an airport shuttle?
Airport shuttle services are not available at The Silk Lakehouse, Shangri-La Hangzhou.
Does The Silk Lakehouse, Shangri-La Hangzhou offer free breakfast?
Free breakfast isn’t provided at The Silk Lakehouse, Shangri-La Hangzhou, but buffet breakfast is offered for a fee of CNY 312 for adults and CNY 156 for children. It's available every day from 6:30 AM to 10:30 AM.
Is there a casino at The Silk Lakehouse, Shangri-La Hangzhou?
No, there is no casino at this hotel.
What time is check-in at The Silk Lakehouse, Shangri-La Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at The Silk Lakehouse, Shangri-La Hangzhou?
Free parking is not available at this hotel.
Does The Silk Lakehouse, Shangri-La Hangzhou have a pool?
The Silk Lakehouse, Shangri-La Hangzhou features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.
Does The Silk Lakehouse, Shangri-La Hangzhou have a restaurant?
The Silk Lakehouse, Shangri-La Hangzhou is home to Living Room by Alan Yu, which features garden views.
Does The Silk Lakehouse, Shangri-La Hangzhou have a spa?
There are no spa services available at this hotel.
How close is The Silk Lakehouse, Shangri-La Hangzhou to downtown Hangzhou?
The Silk Lakehouse, Shangri-La Hangzhou is 1.4 mi away from Hangzhou.
The Silk Lakehouse, Shangri-La Hangzhou Reviews
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