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Holiday Inn Express Hangzhou Westlake East by IHG

2.5 star property
Hotel near West Lake, connected to a rail/subway station in Hangzhou

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Photo gallery for Holiday Inn Express Hangzhou Westlake East by IHG

Enjoy a city view from this stylish dining area with large windows, minimalist decor, and a wooden panel accent wall.
Stylish hotel corridor with carpeted floors and recessed lighting.
Relax in comfort with a sofa facing the city view, a flat-screen TV, and a cozy bed.
Welcome to the Holiday Inn Express, featuring a modern entrance with a curved design and steps leading up to the main doors.
Enjoy a comfortable stay in this stylish room with a large bed, seating area, and desk, offering a city view.

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
NO.2 WESTLAKE AVENUE, SHANGCHENG DISTRICT, Hangzhou, 310009
  • Wushan Night Market
    ‪2 min drive‬
  • West Lake
    ‪2 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Lake View

  • 344.45 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Lake View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Lake View

  • 344.45 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

  • 344.45 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • 689 sq ft
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

1 bedroom, down comforters, minibar, in-room safe

Room (Specialty)

  • 344.45 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, City View

Standard Room, Multiple Beds, City View | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, Multiple Beds, City View

  • 344.45 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 344.45 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

View from room

Standard Room, 2 Twin Beds, City View

  • 344.45 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 344.45 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hangzhou

Shangcheng stay.Your stay at this Shangcheng hotel places you within 2 miles (3 km) of West Lake and Museum of Traditional Chinese Medicine. Phoenix Mosque and Si Cheng Church are also within 2 miles (3 km).

What's nearby

  • Wushan Night Market - 2 min drive - 1.0 mile
  • West Lake - 2 min drive - 1.4 miles
  • Wulin Square - 4 min drive - 2.6 miles
  • Hangzhou China Silk Town - 4 min drive - 2.3 miles
  • Hangzhou Tower Shopping Mall - 4 min drive - 2.8 miles

Getting around

  • Moyetang Station - 1 min walk
  • Hangzhou Station - 2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪永和大王 - ‬6 min walk
  • ‪肯德基 - ‬18 min walk
  • ‪大娘水饺 - ‬6 min walk
  • ‪真功夫 - ‬18 min walk
  • ‪红门茶膳 - ‬1 min walk

About this property

Holiday Inn Express Hangzhou Westlake East by IHG

Hotel near West Lake, connected to a rail/subway station in Hangzhou
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1619 square feet (150 square meters) and includes a conference center. The business-friendly Holiday Inn Express Hangzhou Westlake East by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this Hangzhou hotel.

  • 252 guestrooms or units
  • 21 levels
  • Meeting rooms
  • 1619 sq ft of conference space
  • 150 sq m of conference space
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Holiday Inn Express Hangzhou Westlake East by IHG offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Hangzhou Westlake East by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday INN EXP Westlake East
Holiday Inn Express Hangzhou Westlake East
Holiday Inn Express Hangzhou Westlake East by IHG Hotel
Holiday Inn Express Hangzhou Westlake East an IHG Hotel
Holiday Inn Express Hangzhou Westlake East by IHG Hangzhou
Holiday Inn Express Hangzhou Westlake East by IHG Hotel Hangzhou

Frequently asked questions

How close is Holiday Inn Express Hangzhou Westlake East by IHG to the airport?

Holiday Inn Express Hangzhou Westlake East by IHG is 18.3 mi (27-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hangzhou Westlake East by IHG?

As of Jul 26, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hangzhou Westlake East by IHG on Aug 5, 2025 start from $61.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hangzhou Westlake East by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hangzhou Westlake East by IHG.

Does Holiday Inn Express Hangzhou Westlake East by IHG offer free breakfast?

Holiday Inn Express Hangzhou Westlake East by IHG offers free self-serve breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Holiday Inn Express Hangzhou Westlake East by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hangzhou Westlake East by IHG?

Check-in begins at 2:00 PM.

Is there free parking at Holiday Inn Express Hangzhou Westlake East by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Hangzhou Westlake East by IHG have a pool?

Holiday Inn Express Hangzhou Westlake East by IHG does not have a pool.

Does Holiday Inn Express Hangzhou Westlake East by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Hangzhou Westlake East by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hangzhou Westlake East by IHG to downtown Hangzhou?

Holiday Inn Express Hangzhou Westlake East by IHG is 3.3 mi away from Hangzhou.

Holiday Inn Express Hangzhou Westlake East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yan Lung

Traveled with family
Liked: Amenities
Lots of inexperienced staffs. Service are in average standards. Room cleaning is not detail, always has shortages in the refill. Breakfast is good. Noisy, kids are playing around in the rear side of the lobby and the restaurant.
Stayed 4 nights in Apr 2025

8/10 Good

Hiroshi, Novi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
洗衣服免费是好点。服务员冷面孔多。停车厂的保安必须换了，为了应付领导的检查，居然让我们准备登记入住时走后门进酒店。早餐ok。

8/10 Good

Ayub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great
Stayed 1 night in Oct 2024

10/10 Excellent

WILLIE

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

6/10 Okay

PIN LENA

Traveled with group
The good about this hotel is the proximity to the Metro Station. However when it come to cleanliness, there is room of improvement. The aircon vent in the room is filled with a thick layer of dirt. Please do arrange for servicing upon review of this feedback. Aside the front desk staff on night shift need to be more attentive to customers' request. We do understand there maybe fewer staff on duty but please do not respond negatively. Thank you.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew, Ontario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BIG TIP ON CHECKOUT

Good place to stay on a budget, high quality for price. Good size clean rooms. great staff. Good location . No disgusting smokers noticed as per Chinese-name hotels. TIP. watch out. Some hotels in China don't understand the hotels.com (expedia) credit system... ask for a manager if the staff start trying to get the money off you. They must debit the booking code in expedia where your money was held in trust if you pre-paid. You may have to insist on the manager. ALLOW TIME !! Most western hotel names understand, but I still get about 1 in 10 that doesn't. Be aware Hotels.com is owned by expedia.... this will help greatly. There is no translation name for expedia either. Stick with western-named hotels , not obvious chinese ones like "happy blossom golden sun bloom "etc etc. You are also more likely to not get stuck with problems of language.
Stayed 5 nights in Apr 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn good quality on a budget.

Good quality, but relatively budget hotel. Semi western which gives a good flavour of local, but without filthy smokers. We got a higher grade room for little more on hotels.com. Good to see the stinky smokers are finally being given the bums rush in china... at more western hotels anyway. Their pervasive stink is unbearable at very chinese hotels, so be warned. Generally a western name gets you better quality as they have a brand to protect.
Stayed 1 night in Apr 2024

10/10 Excellent

Yingshi

Stayed 1 night in Apr 2024

10/10 Excellent

Chai

Stayed 1 night in Jan 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

N Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2023

10/10 Excellent

SHUIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好安靜的

環境優雅 安靜噪音無
Stayed 3 nights in Jan 2025

10/10 Excellent

Yayueh

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Meng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yat Fan Yvonne

Stayed 2 nights in Nov 2024

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks go to CC Zheng, who enthustically help me book a taxi to airport. Thanks CC
Stayed 2 nights in Oct 2024

10/10 Excellent

YING LOK EDMOND

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鄰近地鐵站，交通方便！ 自助早餐不俗，值得推薦！推薦
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mitsunobu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

六本木駅から徒歩1, 2分の距離

Stayed 1 night in Aug 2024

6/10 Okay

Takeshi

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ying Lok Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常接近地鐵站出口，交通十分方便！杭州當地朋友也說是不錯的選擇！ 房間乾淨整潔，唯獨少了電冰箱！夏天就要到附近的便利店自行購買了！ 另外要一讚是酒店的自助早餐！款式豐富，是中/西式，保證滿意！
Stayed 3 nights in Jul 2024

8/10 Good

CHENG-JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024