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Hangzhou Haiwaihai Hotel

4.5 star property
4.5-star luxury hotel in Downtown Hangzhou

Choose dates to view prices

Photo gallery for Hangzhou Haiwaihai Hotel

Lobby
2 restaurants, breakfast served
Indoor pool
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
No.333 Shangtang Road, Gongshu District, Hangzhou
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Place, Wulin Square
    ‪3 min drive‬
  • Place, West Lake
    ‪5 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Superior 2-bed Room

  • Sleeps 2

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout drapes

Premier Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout drapes

Executive Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Suite

Design Suite | Minibar, in-room safe, desk, blackout drapes

Design Suite

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfy Family Room

Minibar, in-room safe, desk, blackout drapes

Comfy Family Room

  • Sleeps 3

View all photos for Comfy Suite

Minibar, in-room safe, desk, blackout drapes

Comfy Suite

  • Sleeps 3

View all photos for Executive 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Executive 2-bed Room

  • Sleeps 2

View all photos for Executive Queen Room

Lobby

Executive Queen Room

  • Sleeps 2

View all photos for Guestroom - Double Occupancy (King bed) (Females only)

Lobby

Guestroom - Double Occupancy (King bed) (Females only)

  • Sleeps 2

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 3

View all photos for Special Queen Room

Minibar, in-room safe, desk, blackout drapes

Special Queen Room

  • Sleeps 2

View all photos for 2-bed Room

Minibar, in-room safe, desk, blackout drapes

2-bed Room

  • Sleeps 2

View all photos for Boutique Queen Room

Minibar, in-room safe, desk, blackout drapes

Boutique Queen Room

  • Sleeps 2

View all photos for Boutique 2-bed Room

Lobby

Boutique 2-bed Room

  • Sleeps 2

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Minibar, in-room safe, desk, blackout drapes

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • Sleeps 2

View all photos for Featured Suite

Minibar, in-room safe, desk, blackout drapes

Featured Suite

  • Sleeps 2

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Exterior

Hangzhou Wulin GDA Hotel, Vignette Collection by IHG

Gongshu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
$146 nightly
The price is $155
Oct 20 - Oct 21
Total with taxes and fees
Hangzhou Wulin GDA Hotel, Vignette Collection by IHG

About the neighborhood

Hangzhou

Downtown Hangzhou stay.Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Westlake Culture Plaza and Hangzhou Peace International Convention and Exhibition Center. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are also within 2 miles (3 km).

What's nearby

  • Hangzhou Tower Shopping Mall - 3 min drive - 2.0 miles
  • Wulin Square - 3 min drive - 2.0 miles
  • Hangzhou China Silk Town - 4 min drive - 2.2 miles
  • West Lake - 5 min drive - 3.3 miles
  • Zhejiang University Yuquan Campus - 6 min drive - 3.8 miles

Getting around

  • Chaowang Road Station - 8 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪KFC (肯德基) - ‬12 min walk
  • ‪星巴克 - ‬7 min walk
  • ‪鸽子Pigeon Taproom - ‬3 min drive
  • ‪海底捞（绍兴路店） - ‬14 min walk

About this property

Hangzhou Haiwaihai Hotel

4.5-star luxury hotel in Downtown Hangzhou
Hangzhou Haiwaihai Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. A business center and 7 meeting rooms are available.

Public spaces have free WiFi. The luxury Hangzhou Haiwaihai Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

  • 335 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hangzhou Haiwaihai Hotel offers 335 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Daily buffet breakfast (CNY 88 per person)
Hilton Garden Inn Hangzhou West Lake
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 19 reviews
$64 nightly
The price is $68
Oct 19 - Oct 20
Total with taxes and fees
Hilton Garden Inn Hangzhou West Lake

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hangzhou Haiwaihai Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Property Registration Number 479

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

How close is Hangzhou Haiwaihai Hotel to the airport?

Hangzhou Haiwaihai Hotel is 22.7 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Hangzhou Haiwaihai Hotel have an airport shuttle?

Airport shuttle services are not available at Hangzhou Haiwaihai Hotel.

Does Hangzhou Haiwaihai Hotel offer free breakfast?

Free breakfast isn’t provided at Hangzhou Haiwaihai Hotel, but buffet breakfast is offered for a fee of CNY 100.00 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hangzhou Haiwaihai Hotel?

No, there is no casino at this hotel.

What time is check-in at Hangzhou Haiwaihai Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hangzhou Haiwaihai Hotel?

Free parking is not available at this hotel.

Does Hangzhou Haiwaihai Hotel have a pool?

Hangzhou Haiwaihai Hotel features an indoor pool.

Does Hangzhou Haiwaihai Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Hangzhou Haiwaihai Hotel have a spa?

There are no spa services available at this hotel.

How close is Hangzhou Haiwaihai Hotel to downtown Hangzhou?

Hangzhou Haiwaihai Hotel is 2 mi away from Hangzhou.

Hangzhou Haiwaihai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 1 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Stayed 2 nights in May 2025

8/10 Good

Wai Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Stayed 6 nights in Apr 2025

4/10 Poor

DORIS L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad services

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaochao

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad Ali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

dirk

Traveled with group
Liked: Cleanliness
Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
Stayed 3 nights in Apr 2025

2/10 Terrible

Meiyan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sdb sale， en plus bouché, plein d eau partout! Chambre bruyante
Stayed 1 night in Apr 2025

10/10 Excellent

CHENG-JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024

10/10 Excellent

CHENG-JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024