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Pool Suite Chiang Mai

4.5 star property
Luxurious 4.5-star hotel with 2 outdoor pools

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Photo gallery for Pool Suite Chiang Mai

Jacuzzi Suite Double Room | Garden view
Property entrance
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
50 Moo 5 T.Mae Hia, Hang Dong, Chiang Mai, 50100
  • Place, Mae Kha Canal
    ‪6 min drive‬
  • Place, Ancient Car Museum
    ‪6 min drive‬
  • Place, Chiang Mai Night Bazaar
    ‪14 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪9 min drive‬

Room options

View all photos for Rooftop Pool Suite Double Bed

Minibar, in-room safe, individually decorated, desk

Rooftop Pool Suite Double Bed

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jacuzzi Suite Double Room

Minibar, in-room safe, individually decorated, desk

Jacuzzi Suite Double Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite with Balcony Double Bed

Suite with Balcony Double Bed | Minibar, in-room safe, individually decorated, desk

Suite with Balcony Double Bed

  • Garden view
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite with Balcony Twin Bed

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Rooftop Pool Suite Twin Bed

Minibar, in-room safe, individually decorated, desk

Rooftop Pool Suite Twin Bed

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hang Dong

In Hang Dong .Within 2 miles (3 km) of this Hang Dong hotel, you'll find Mae Kha Canal and Riverside. Mae Ping River and Doi Suthep-Pui National Park are also within 3 miles (5 km).

What's nearby

  • Mae Kha Canal - 6 min drive - 2.6 miles
  • Ancient Car Museum - 6 min drive - 2.2 miles
  • Nimmanhaemin Road - 13 min drive - 6.8 miles
  • Tha Phae Gate - 13 min drive - 6.3 miles
  • Chiang Mai Night Bazaar - 14 min drive - 6.3 miles

Getting around

  • Saraphi Station - 20 min drive
  • Chiang Mai Intl. Airport (CNX) - 19 min drive

Restaurants

  • ‪หนึ่งข้าวมันไก่ - ‬10 min walk
  • ‪ข้าวต้มใบปอ - ‬8 min walk
  • ‪ราชา ผัดไทย หอยทอด - ‬13 min walk
  • ‪Hannah • Hanh (ฮันนาห์ • ฮาห์น) EST 2022 - ‬3 min walk
  • ‪โรตีหน้าท้อแสงทอง - ‬11 min walk

About this property

Pool Suite Chiang Mai

Luxurious 4.5-star hotel with 2 outdoor pools
Pool Suite Chiang Mai offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at the luxury Pool Suite Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hang Dong hotel.

  • 132 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pool Suite Chiang Mai offers 132 air-conditioned accommodations with minibars and safes. These individually decorated accommodations have separate sitting areas. Smart televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 550 for adults and THB 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • 43-inch smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2027 to January 2 2027 (dates subject to change):
  • Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from August 5 to August 5:
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Pool Suite Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 250 for children
  • Airport shuttle fee: THB 300 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: THB 300 (one-way), (from 4 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash and mobile payments.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pool Suite Chiang Mai Hotel
Pool Suite Chiang Mai Hotel
Pool Suite Chiang Mai Hang Dong
Pool Suite Chiang Mai Hotel Hang Dong
Grand Pool Suite Chiang Mai by Lanna Oriental
Grand Pool Suite Chiang Mai by Lanna Oriental Hotel

Frequently asked questions

How close is Pool Suite Chiang Mai to the airport?

Pool Suite Chiang Mai is 4.9 mi (19-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

Does Pool Suite Chiang Mai have an airport shuttle?

Pool Suite Chiang Mai offers an airport shuttle from 7:00 AM to 9:00 PM, at scheduled times, for a charge of THB 300. per vehicle, one-way.

Does Pool Suite Chiang Mai offer free breakfast?

Free breakfast isn’t provided at Pool Suite Chiang Mai, but buffet breakfast is offered for a fee of THB 550 for adults and THB 250 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Pool Suite Chiang Mai?

No, there is no casino at this hotel.

What time is check-in at Pool Suite Chiang Mai?

Check-in begins at 2 PM. A fee applies for early check-in.

Is there free parking at Pool Suite Chiang Mai?

This hotel offers free self parking.

Does Pool Suite Chiang Mai have a pool?

Pool Suite Chiang Mai features 2 outdoor pools and a children's pool.

Does Pool Suite Chiang Mai have a restaurant?

Pool Suite Chiang Mai is home to The Cafe Restaurant, which features international cuisine. The lounge bar will be unavailable from January 1 2027 to January 2 2027 (dates subject to change).

Does Pool Suite Chiang Mai have a spa?

There are no spa services available at this hotel.

How close is Pool Suite Chiang Mai to downtown Hang Dong?

Pool Suite Chiang Mai is 1 mi away from Mae Hia.

Pool Suite Chiang Mai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Vusumuzi

No no no
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Francois

Liked: Cleanliness, amenities
Nice jacuzzi suite.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jaccuzi room has absolutely no outdoor area or access to a swimming pool. The bed we had was uncomfotable. We upgraded to a pool suite it was fantastic, bed was better and very spacious.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Idy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth another visit when all the amenities complet

The hotel is not fully operated yet. During my stay, amenities like gym room, swimming pool have not been completed. But the hotel did offer driving us to another gym room or pool under the same management that are just several minutes away by car.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comfortable suite with personal pool. This has a small kitchen but has no plates, bowls, eating or cooking utensils? Should at least have bottle opener/cork screw for romatic drinks. This is good for secluded retreat. Not good area if you want to walk and shop and eat and drink. Nowhere to walk to. Last morning water too low to take shower??? I think isolated event. Not normal. Very nice place to stay for seclusion and romance.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Scott

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room itself was actually really nice but everything else was terrible. There is no front desk to check-in. You show up at some old vacant building and have to walk a 100 yards down to the main buildings. In building 2 there is a small desk but the lady didnt know why we were there and told us we had to call the # on the reservation from Expedia. We called multiple times and the call wouldnt connect. We walked around for 15 minutes trying to figure out where to go. Then some lady that was out front of one of the buildings came up to us and asked us why we were there and then said she could check us in. Our first night we had no hotwater, we had to take cold showers. Then the next day we came back from a long excursion and still no hot water. We called and messaged the lady multiple times and she finally sent someone to fix the hot water. 5 minutes after the guy left, the water line in the bathroom exploded and the whole bathroom flooded! I had to find the water valves to shut the water off. The water line was under the bathroom sink so It soaked me when it blew up with cold and steaming hot water. I called the main number multiple times and sent several texts and nobody responded for over an hour! I then called Expedia's customer service and they attempted to call the number as well and no one would pick up. About 1.5 hours later someone came to replace the broken hose then left without cleaning up the water. We asked for a refund two days ago and still no response.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a very quiet location. Room was a good size, beds are comfy, the shower is good & it’s very clean. But it’s too far from the city, we found it hard to get transport to & from the hotel. The different taxi we used would drop us at the wrong place or the driver would get lost going to the hotel. Each trip would cost between 200-400 baht one way which is still cheap when converted but adds up nonetheless. We were unable to utilise the hotel pick up options for the tours & activities as we were outside their pickup zones. I would recommend staying here if you have your own transport available. We got a balcony room with a rural view, stayed 3 nights. They do charge 500 baht security fee which we weren’t told about when I called to make sure we could check in late. We were able to check in at 12am but the security guard was trying to make us give him cash before showing us to our room. He didn’t speak English and we didn’t speak Thai so he took us to the room & we sorted it out at reception in the morning. They did physically check the room before we checked out & we got the deposit refunded. In the room itself there no plates, cutlery, pots, pans, or utensils. There is an electric jug, microwave, 2 element stove, small cups & glasses. They do have a mini bar but be aware that you do have to pay for the water as well. The staff we interacted with were friendly but it was hard to communicate effectively - not ideal as tourists.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great place to relax :)
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
沒有餐廳，早餐不是自助式，沒有Spa, 可以說除了房間什麼設施也沒有！ 前一天到櫃檯預訂明天附近Spa, 說會給我Spa Menu 放在房間給我看，他們沒有做到！到了當日預訂Spa，櫃枱先說沒有位，要等一小時！我說你不早點跟我說待我自己安排！櫃枱オ立即安排一個非常普通按摩店不是做Spa地方給我！
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace & Quiet

The hotel is still quite new so everything is still very clean and tidy. Perhaps it was low season, or the location was a bit far from city, there was only a few occupants, so I really enjoyed the peace and quiet which I really needed. The Suite made us felt like we were home. Altho it would be nice if the kitchen was equipped with some kitchenware (eg. Pots & pans) The jet spa was nice, even tho I couldn’t get the jacuzzi to work, somehow it turned on automatically while I was in the tub and couldn’t turn off. The bed, The chair on the balcony and everything else were so comfy! The pool was a bit small but just enuf for 2 of us. Even tho there was no view but we didn’t mind. But the in-room breakfast is very nice too, I like how it can be served between 6:30-1600, the only down thing is the hot drinks & entree is not hot enuf. I also wish they would provide breakfast buffet. I had a very relaxed week and I will definitely come back.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

James

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Esuela

Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kyungwho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

Min Min

Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Priscilla Margarete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kyung won

Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019