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4.6 out of 5

"Very tranquil, lovely grounds. No AC...room did cool down later in the evening " More

By a verified traveler on Fri 24 May 2019

Hotel Description

Family-friendly 4-star resort with 2 outdoor pools

Oceanside stay

You'll find Hana Cultural Center and Red Sand Beach within a 15-minute walk of this Hana resort. Fagan's Memorial and Hana Bay Beach are also within 2 miles (3 km).

Award-winning

A full-service spa, 2 outdoor pools, and a spa tub are all featured at this award-winning resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy a meal from the restaurant and perks like free valet parking and a free beach shuttle.

Free WiFi, lanais

Featuring conveniences like refrigerators and coffee/tea makers, the 71 guestrooms also offer free WiFi and furnished lanais. Room service, premium bedding, and separate bathtubs and showers are also available.

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bungalow, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bungalow, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hana Maui Resort ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hana Maui Resort

Everyone (3) Couples (1) Family (2)
5 out of 5

Posted by on Jul 3, 2019

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4 out of 5
Very tranquil, lovely grounds. No AC...room did cool down later in the evening

Posted by on May 24, 2019

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5 out of 5
Stunning view of the ocean. Room was not considered an "ocean front" but we had a full view of the ocean from our room. Staff was amazing and did everything to make our stay that much more enjoyable. We even stayed an extra day. Food was 5 stars and then some.

Posted by on May 17, 2019

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5 out of 5
Beautiful place to stay. So peaceful and quiet . We were met in reception, after a long day of driving the Road to Hana, with a refreshing drink and a warm lemon face wash. The room was wonderful. Would love to go back next time for a longer stay.

Posted by , from Latham, NY USA on Mar 31, 2019

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5 out of 5

Very comfortable and peaceful

We stayed in an ocean bungalow for 4 nights. The price was pretty steep but I feel that I got my money's worth. There are no beaches on property but there are some accessible from the Hana Highway. Our favorite things were the daily activities, many of them free, provided by the resort. The on sight restaurants were pricey, but there were numerous interesting food trucks in the Hana area. The staff, which are mostly locals, are friendly and helpful. Hana is a very interesting area to visit. I put this trip and hotel under category of bucket list things to do.

Posted by , from Florida on Dec 11, 2016

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4 out of 5

Very nice surroundings

Location: Road to Hana, beach, exercise circuit and walking around the grounds.
Beautiful place with incredible grounds. Unfortunately we only stayed one night. One thing that pleased us greatly was that there was no TV or clock in the room. It really pointed out that your here to experience the area and puts you on Maui time. The room was spacious and well appointed. We had traveled the southern section of the road to Hana and were exhausted by the time we got there and had to leave early in the morning. So we were not able to take advantage of all the hotel had to offer. The staff was incredible and attentive. If you are traveling the road to Hana you really need to break it into at least two days and this is a great place to take that break. Sound of the ocean, beautiful sunrise, a nice way to break up the stressful drive. On the down side, sounds from the neighboring units were very clear. This seemed odd since the units are not all that close to each other and the neighbors were not being that loud. Maybe a sound engineer could figure out a solution. The sounds quieted down at a reasonable time and we had a great nights sleep.

Posted by , from Oregon on Oct 12, 2016

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3 out of 5

"Family" Units and Dining are Overpriced

We thought we would splurge on a hotel and stay in Hana for a few days, something I've always wanted to do. Upon arrival we were greeted with nice cool cucumber soaked cloths and lei's. The service and hotel staff were wonderful. However, when paying about $450-$500/night, my expectations are high. The "family" units are set towards the back of the property and are connected in more of a hotel style architecture with no views. The units with views looked much nicer and appeared to be separate cottages, but children are not allowed on that part of the property. The bathtub fixtures in our bathroom had very badly cracked, and broken tiles which were dated. I was concerned about turning on the faucet and breaking a pipe. A small complaint overall, but when paying top dollar, deferred maintenance was unexpected. Also the dining options in Hana are very limited. One night, our only option was Paniolo's at the hotel. The food was very good, but very expensive. $16 for a small quesadilla appy. Entree's were in the $30-$50 range. However, the music and entertainment were excellent. Bottom line, we loved Hana, the people, and the 4 days we spent in the area, but Travaasa was overpriced for what they delivered. If their room prices were more reasonable, I would have given them a much higher rating.

Posted by , from South Lake Tahoe, CA on Oct 18, 2013

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5 out of 5

More relaxing than Fiji.

We never write reviews for Hotels. For that matter we always travel to see the sights and people, and hardly notice the hotel. Hana-Maui is worth every dime. You are treated like royalty and the quiet beautiful surroundings and rooms ARE the destination when you stay here! Can't wait to return.

Posted by on Apr 20, 2007

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5 out of 5

More relaxing than Fiji.

We never write reviews for Hotels. For that matter we always travel to see the sights and people, and hardly notice the hotel. Hana-Maui is worth every dime. You are treated like royalty and the quiet beautiful surroundings and rooms ARE the destination when you stay here! Can't wait to return.

Posted by on Apr 20, 2007

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5 out of 5

Hoping to go back soon

Went there for my 10th anniversary and absolutely loved it. Everything was incredible from the service/concierge, activities offered, the food was mouth watering, the rooms were luxurious, and the views were incredible. I am glad we rented a convertible, driving was invigorating. The grounds are awesome. For the ultimate experience, spluge for the spa treatment. Can't wait to go back.

Posted by on Mar 30, 2007

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About the Hana Maui Resort

Location 5031 Hana Hwy, Hana, HI 96713

Renovations + Closures

This property is closed from August 3 2020 to November 19 2020 (dates subject to change).

Property Features

Hana Maui Resort offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 1590 square feet (148 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the family-friendly Hana Maui Resort. A roundtrip airport shuttle (available 24 hours) and a beach shuttle are free. Self parking and valet parking are free. This 4-star Hana resort is smoke free.

  • 71 guestrooms or units
  • 1590 sq ft of conference space
  • 148 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Hana, HI (HNM) (6.5 km / 4 mi)
  • Property shuttles: Free airport shuttle and beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hana Maui Resort offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private lanai (furnished)
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The resort hosts a free manager's reception on select days.

The Preserve Kitchen &Bar - Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a steam room and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Horse riding/rental on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE 093-945-2416-01

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE 093-945-2416-01. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - GE 093-945-2416-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 12 and USD 25 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hana Travaasa
  • Travaasa
  • Travaasa Hana
  • Travaasa Hotel
  • Travaasa Hotel Hana
  • Hotel Hana Maui And Honua
  • Travaasa Hotel Hana Maui
  • Travaasa Maui
  • Travaasa Hana Maui Hotel
  • Travaasa Maui Hotel
  • Travaasa Hana Maui
  • Travaasa Hana Maui Resort
  • Travaasa Maui Resort
  • Travaasa Hana
  • Travaasa Hana Maui
  • Hana Maui Resort Hana
  • Hana Maui Resort Resort
  • Hana Maui Resort Resort Hana

You should know

  • Hana Maui Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Hana Maui Resort is listed in the 2011 Condé Nast Traveler Top 100 List.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.