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"Good location, very helpful staff, price very good, comfortable room " More

By a verified traveler on Thu 19 Dec 2019

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Hotel Description

Enjoy the free WiFi at this Hagerstown hotel

In suburbs

Within 6 miles (10 km) of this Hagerstown hotel, you'll find Maryland Theater and Washington County Museum of Fine Arts. Also within 9 miles (15 km) are Hagerstown Suns Municipal Stadium and Hagerstown Roundhouse Museum.

Free perks

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Laundry facilities and free newspapers are also provided.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Jul 6 - Jul 7

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Hagerstown ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Hagerstown

Everyone (11) Couples (2) Family (5)
5 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 28, 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5 out of 5
Good location, very helpful staff, price very good, comfortable room

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5
Bright outdoor lights directly in our window. Doesn't need to be that bright.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Nov 20, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5 out of 5
We travel thru this area every 2-3 months and will now always stay here. Rick is one of the nicest most accommodating people we have ever dealt with and we travel a lot for both business and pleasure. Everyone is wonderful but Rick is who we see most often. It's in a Great location and easy on off the Highway.

Posted by , from VA on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3 out of 5
I didnt like the "free" breakfast. There was very limited food and no coffee or juice. We had an issue with the toilet but rather than sending maintence to see why it wouldnt flush, they told us to come to front desk and get a plunger so we can take care of it.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and front desk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

5 out of 5
Spotless and clean. Everything was there you needed

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 12, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 13, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5

Nice hotel for one night

The front desk person was nice but had a heavy accent and was a little hard to understand; and the breakfast was really nasty as well as the bathroom wasn’t the best ... other than that everything was OK for one night.

Posted by on Aug 22, 2018

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Comment from Hotel Management

Aug 23, 2018 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

3 out of 5
Pros on this hotel- clean, beds comfortable and not a bad location but you can hear the highway. Soundproof windows would be nice. Cons on this hotel- no iron, no toilet seat cover, no coffee in the room, free breakfast but not great. And not pet friendly!! We will probably not stay at another Microtel - I can stay at a Comfort Inn, pay the same price or a bit more but at least I’d be able to iron my wrinkled pants.

Posted by , from East coast area on Jun 27, 2018

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Comment from Hotel Management

Jun 28, 2018 by Manager

Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our location and breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

About the Microtel Inn & Suites by Wyndham Hagerstown

Location 13726 Oliver Dr, Hagerstown, MD 21741

Property Features

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Microtel Inn & Suites by Wyndham Hagerstown also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Hagerstown hotel.

  • 53 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Hagerstown offers 53 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. Digital television is provided. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Digital channels
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Microtel Inn & Suites by Wyndham Hagerstown has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, and debit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hagerstown
  • Microtel Inn Wyndham Hotel Hagerstown
  • Microtel Inn Wyndham Hagerstown Hotel
  • Microtel Hotel Hagerstown
  • Microtel Hagerstown
  • Microtel Inn & Suites by Wyndham Hagerstown Hotel
  • Microtel Inn & Suites by Wyndham Hagerstown Hagerstown
  • Microtel Inn & Suites by Wyndham Hagerstown Hotel Hagerstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.