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" The front desk person was nice but had a heavy accent and was a little hard to understand; and the breakfast was really nasty as well as the bathroo ... " More

By a verified traveler on Wed 22 Aug 2018

Hotel Description

Enjoy free breakfast at this Hagerstown hotel

In suburbs

Within 6 miles (10 km) of this Hagerstown hotel, you'll find Maryland Theater and Washington County Museum of Fine Arts. Hagerstown Suns Municipal Stadium is within 6 miles (10 km) and Hagerstown Roundhouse Museum is within 9 miles (15 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. Multilingual staff can provide around-the-clock assistance and free newspapers are on offer.

Free WiFi, comfy beds

The 53 guestrooms have TVs with digital channels and offer free WiFi and pillowtop beds. Other amenities include free local calls, hair dryers, and desks.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Jan 3 - Jan 4

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Microtel Inn & Suites by Wyndham Hagerstown ratings based on 28 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Hagerstown

Everyone (10) Couples (2) Family (4)
4 out of 5
Bright outdoor lights directly in our window. Doesn't need to be that bright.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Nov 20, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

5 out of 5
We travel thru this area every 2-3 months and will now always stay here. Rick is one of the nicest most accommodating people we have ever dealt with and we travel a lot for both business and pleasure. Everyone is wonderful but Rick is who we see most often. It's in a Great location and easy on off the Highway.

Posted by , from VA on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3 out of 5
I didnt like the "free" breakfast. There was very limited food and no coffee or juice. We had an issue with the toilet but rather than sending maintence to see why it wouldnt flush, they told us to come to front desk and get a plunger so we can take care of it.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast and front desk. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

5 out of 5
Spotless and clean. Everything was there you needed

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 12, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 13, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5

Nice hotel for one night

The front desk person was nice but had a heavy accent and was a little hard to understand; and the breakfast was really nasty as well as the bathroom wasn’t the best ... other than that everything was OK for one night.

Posted by on Aug 22, 2018

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Comment from Hotel Management

Aug 23, 2018 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

3 out of 5
Pros on this hotel- clean, beds comfortable and not a bad location but you can hear the highway. Soundproof windows would be nice. Cons on this hotel- no iron, no toilet seat cover, no coffee in the room, free breakfast but not great. And not pet friendly!! We will probably not stay at another Microtel - I can stay at a Comfort Inn, pay the same price or a bit more but at least I’d be able to iron my wrinkled pants.

Posted by , from East coast area on Jun 27, 2018

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Comment from Hotel Management

Jun 28, 2018 by Manager

Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our location and breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

3 out of 5
For the money this place was perfect for an overnight stay. Yes room was small and RT 81 was a bit noisy as others had written but it was clean and did not smell of smoke. The front desk person was acomodating and helpfull. TV in my room needed to be reprogramed to work properly when I arrived which was addressed imediately. If your looking for a 5 star hotel with lots of amentities this is not the place for you. However, if you just want a place to stay overnight or 2 after doing whatever you cant go wrong here.

Posted by on May 24, 2018

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Comment from Hotel Management

May 29, 2018 by Manager

Thank you for sharing this honest review and feedback about our front desk and room. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

3 out of 5

Decent hotel do people passing through.

The overall appearance was neat and clean and the beds were comfortable. They check in took too long and there were not enough towels in the room. The breakfast was okay, the standard cereal and pastries plus a waffle maker but the hot food was cold and greasy. We decided to stay overnight to check out the town after visiting the outlet malls so for an overnight stay the price was good and the room quality was enough.

Posted by , from maryland on Jan 29, 2018

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Comment from Hotel Management

Jan 30, 2018 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our towels and breakfast. I do hope you'll return and let us show you an even more enjoyable and memorable experience.

About the Microtel Inn & Suites by Wyndham Hagerstown

Location 13726 Oliver Dr, Hagerstown, MD 21741

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Microtel Inn & Suites by Wyndham Hagerstown also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Hagerstown hotel.

  • 53 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Hagerstown, MD (HGR-Hagerstown Regional) (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Hagerstown offers 53 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include bathtubs. This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Digital channels
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires a refundable $50.00 USD deposit at check-in from guests paying by cash or who have booked third party reservations. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Cash Deposit Required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hagerstown
  • Microtel Inn Wyndham Hotel Hagerstown
  • Microtel Inn Wyndham Hagerstown Hotel
  • Microtel Hotel Hagerstown
  • Microtel Hagerstown
  • Microtel Inn & Suites by Wyndham Hagerstown Hotel
  • Microtel Inn & Suites by Wyndham Hagerstown Hagerstown
  • Microtel Inn & Suites by Wyndham Hagerstown Hotel Hagerstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Hagerstown-Hotels-Microtel-Inn-&-Suites-by-Wyndham-Hagerstown.h874714-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.