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"Hot water was never ending. Surrounding area was peaceful. Bed was confortable. " More

By a verified traveler on Tue 18 Oct 2016

Hotel Description

Hotel near The Park at OWA in Foley

In Foley

You'll be within 3 miles (5 km) of The Park at OWA and 9 miles (15 km) of The Track Family Recreation Center. Also within 9 miles (15 km) are Gulf Shores Museum and Alabama Gulf Coast Zoo.

Free perks

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 42 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Oct 20 - Oct 21

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Riviera Inn ratings based on 19 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riviera Inn

Everyone (11) Family (1)
2 out of 5
Toast or cereal is all there was for breakfast. Room was unclean.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Sep 10, 2019 by Manager

Thanks for commenting. I'm sorry that several issues combined to make your stay less than desirable. I also apologize for any other ways we failed to meet your needs. We will take corrective actions based on your observations. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.

4 out of 5
Rooms are larger than typical hotel rooms and the air was at a very comfortable temperature when you arrived.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Sep 10, 2019 by Manager

Thanks for commenting. I'm sorry that several issues combined to make your stay less than desirable. I also apologize for any other ways we failed to meet your needs. We will take corrective actions based on your observations. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.

5 out of 5
Great quality for the price! Very helpful front desk and reliable WiFi.

Posted by on Dec 16, 2018

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3 out of 5

Pillows are nice on bed

Pros: Pillows
Cons: Coffee markers in room. Cups for water .
Location: Beach , shopping good restaurant in front of hotel
Breakfast was not good no yogurts no cream cheese for bagels . No coffee maker in rooms. Went down for coffee at 6am the lobby was closed. The table in room was broke. Strains on rug and in tub. No cups for water.We stay for 5 nights and sheets never got changed I drop soda on sheets never changed it .

Posted by on Mar 26, 2017

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Comment from Hotel Management

Apr 12, 2017 by Management

Thank you for staying with us here at Riviera inn. We are looking into the issues you experience and hope you give us another chance to exceed you expectations next time you are in Foley, AL. Thank you again

4 out of 5
Hot water was never ending. Surrounding area was peaceful. Bed was confortable.

Posted by , from Louisville, KY on Oct 18, 2016

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1 out of 5

Blood stains on the comforter...really?!?!

I knew something was wrong when they covered the white comforter with two white sheets over the top. Who are you fooling?? I pulled the sheets off the comforter only to realize the comforters were stained in several spots, which also included blood stains. There was mold and hair in the bathtub and the toilet would not flush. If you are a hooker looking for a place to take up business, then this is the spot. If you are bringing your family, then my suggestion is to stay far far away from this disgusting place. I seriously don't see how anyone sober would ever stay here a second time. It was the most horrible experience I've ever had with a hotel. Whatever you do....don't make the same mistake as me. There is a Hampton Inn right up the street from this place, which is where I should have stayed. By the way...thanks Riviera Inn for the french fries you left me on the floor, but I ate elsewhere. This is not what I had in mind when you advertised free continental breakfast.

Posted by , from M on Aug 13, 2016

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3 out of 5

"Under construction"

Their excuse is because they're under construction. So that means the following: Stains on the bed sheets Stains in carpet Found an old battery No light bulbs in 2 lambs The light switch didn't work The ice machine was broken The drain stopper in the shower was literally broken in half Half clogged the bath tub, found this out after bathing my baby and noticed the water wouldn't go down We stayed only one night because I got an extended vacation day from work and the original hotel we booked was a little costly so I didn't want to pay for another day and this one was close to the outlet so why not. The pros: About a mile from the outlet There was 1 employee who was very social and bright she made my breakfast better, did not get her name but she was in training it seemed They had an okay breakfast, waffle maker, but the breakfast area is very small. Won't book here again. I don't recommend since it was so dirty. My husband has photos on his phone, if I can edit this later I will add the photos.

Posted by on Jul 20, 2016

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2 out of 5

Sub par hotel

The only positive thing I have to say about this place was the bed was comfortable and they had decent breakfast. The ice machine was broken the whole time I was there. The air sort of worked. The room had stained carpet,ratty shower curtain, a thick layer of dust on everything,dirty mirror, an exposed wire panel on the door lock inside etc. The staff was terrible and you could tell they didn't care.

Posted by , from Alabama on Jun 21, 2016

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4 out of 5

Quiet and close to the beach

Great hotel and staff! Would definitely stay again!

Posted by , from Oklahoma on May 9, 2016

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Comment from Hotel Management

May 24, 2016 by Conrad

Thank you for your review. We are glad you enjoyed your stay with us and look forward to seeing you again in the future. Sincerely, Conrad R. GM

5 out of 5

Nice hotel and decent price

I was very happy with the cleanliness of hotel and how nice the staff was. I would recommend this hotel.

Posted by , from madison,MS on Aug 10, 2015

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Property Features

Riviera Inn offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Self parking is free.

  • 42 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers for purchase

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mobile, AL (MOB-Mobile Regional) (82.2 km / 51.1 mi)
  • Parking: Free self parking

Room Amenities

Riviera Inn offers 42 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed
  • No elevators

Hotel Names

  • Best Western Riviera
  • Best Western Riviera Foley
  • Best Western Riviera Inn
  • Best Western Riviera Inn Foley
  • Best Western Foley
  • Best Western Riviera Hotel Foley
  • Riviera Inn Foley
  • Riviera Foley
  • Riviera Inn Hotel
  • Riviera Inn Foley
  • Riviera Inn Hotel Foley
url importing https://www.travelocity.com/Gulf-Shores-Hotels-Riviera-Inn.h478-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.