2/10 Terrible
Kimberly
Traveled with family
Sep 28, 2025
Rudest staff. Requested a late check out of 12 noon day one rude female staff banged on the door requested our towels and said she would bring clean ones. She never brouht towels. Day 2 same Rude staff began banging on door at 1115am demanding to know if we were checking out. Same at 1130 and 1145. 1209 pm as i was leaving the room same witch stormed into the open door yelling " when are '"you people' getting out?" I told her to leave and she continued to be aggressive shouting "you need to leave now you were supposed to get out at 12and its after 12. I told her again to get out so i could get my property. She contunued to yell and be aggressive that she had work to do. As i placed my belongings in my vehicle she was yellong from inside the room " dont ever come back! Your people are not welcome here! Her attack had clear tracial over tones. As a senior citizen with mobility issues, i felt threatened for my safety by this irate staff member. Note: other guests witnessed this verbal attack and i could clearly see other staff still cleaning rooms. As a world traveler i have never experienced such disrespect and humiliating treatment!. This woman has absolutely no business working in hospitality. If this is a sample of service at Wyndam properties i will not continue to patronize their properties and can not in good faith, recommend anyone else stay there.
Kimberly
Stayed 2 nights in Sep 2025





























