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 Guatemala City •1 Room
 Guatemala City • 1 Room
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Hilton Guatemala City

4.5-star property
Km. 9.5 CA 1 East, Guatemala City, Guatemala 1-855-201-7819
4.9 out of 5
Exceptional!
See all 8 travelocity Reviews

"One of my favorite hotels in Guatemala city. Rooms are pretty good, clean and big! People at the front desk not so welcoming! " More

By a verified traveler on Thu 01 Sep 2022

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Hotel Description

4.5-star luxury hotel near Paseo Cayala

Near the airport

You'll find Centro Comercial Pradera and Zona Pradera within 3 miles (5 km) of this hotel. Also, Embassy of Israel in Guatemala is within 3 miles (5 km) and Paseo Cayala is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Enjoy the gym and perks like free self parking.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$116* Per night/room May 3 - May 4

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds (Executive)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hilton Guatemala City ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Guatemala City

Everyone (3) Family (2)
4 out of 5
One of my favorite hotels in Guatemala city. Rooms are pretty good, clean and big! People at the front desk not so welcoming!

Posted by , from El Paso on Sep 1, 2022

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Comment from Hotel Management

Sep 1, 2022 by Hilton Guatemala City

Thank you for the time you took to share your experience, we hope to see you soon.

5 out of 5
Beautiful gardens, customer service is superb, convenient business hours of the restaurant.

Posted by on May 14, 2022

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Comment from Hotel Management

May 17, 2022 by Hilton Guatemala City

Thank you for your recommendation Dora, for us it is important that your stay has been pleasant, our property is designed to provide open spaces for relaxation, we hope to serve you soon

5 out of 5
All the staff was nice and the please is beautiful and peaceful.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by Ericka

We appreciate the time you took to give us your feedback. It was a pleassure to have you with us, we hope to serve you soon again.

5 out of 5

Thoroughly enjoying.

Location: Very convenient to the Airport and the Airport Shuttle was quite helpful.
The complex was very beautiful and convenient. The staff were very helpful and accommodating to your needs. The cleaning staff was quite pleasant.

Posted by , from Tampa, FL on Feb 21, 2017

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5 out of 5

Excellent hotel

Had a great time!! The staff is very nice and attentive. Rooms are very relaxing WITH Jacuzzi!!! I’m coming back on December, on my way to the mayan cities of tikal and quirigua to celebrate the end of the mayan era, I hear it will be great! My first night in Guatemala will definitely be in this hotel.

Posted by on Oct 8, 2012

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5 out of 5

It's an excellent hotel in many ways

Vista Real is a very unique hotel, because it has not only all the amenities of a five star hotel but it's also surrounded by a lush landscaping that makes it really different from the rest, the rooms are nicely decorated, the restaurant offers a varied menu, it has everything to make your stay really enjoyable.

Posted by , from Florida, USA on Aug 13, 2012

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5 out of 5

EXTRAORDINARY HOTEL

Pros: Free Internet, Quiet, ample sutes
Beautiful hotel, excellent rooms (the jacuzzi is a delightfully relaxing plus, great restaurant, very well mannered staff, my only "regret" was that the invoice was not ready physically when I left due to system problems (in their behalf I must say i left at 4h00 am due to an early flight. They sent me scans to my mail anyway). One of the best Hotels to be a guest. You really feel serviced and special. I'll definitively be back next time I visit Guatemala.

Posted by on Jul 10, 2012

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5 out of 5

ONE OF MY FAVORITE HOTELS

The views and the location are superb, the architecture, design and decoration of this hotel make you enjoy every minute you spend there. The restaurant has a great menu as well. I highly recommend it.

Posted by , from Florida on Feb 7, 2011

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About the Hilton Guatemala City

Location Km. 9.5 CA 1 East, Guatemala City, Guatemala 01015

Property Features

Hilton Guatemala City offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 49729 square feet (4620 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Hilton Guatemala City. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Santa Catarina Pinula hotel.

  • 130 guestrooms or units
  • 6 levels
  • 49729 sq ft of conference space
  • 4620 sq m of conference space
  • Built in 1995
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Guatemala City offers 130 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, and hair dryers. This Santa Catarina Pinula hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Select Comfort beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17–20 for adults, and USD 17–20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guatemala Hotel Vista Real
  • Guatemala Vista Real
  • Guatemala Vista Real Hotel
  • Hotel Real Guatemala
  • Hotel Vista Real
  • Hotel Vista Real Guatemala
  • Vista Guatemala
  • Vista Real
  • Vista Real Guatemala
  • Vista Real Hotel
  • Hotel Vista Real Guatemala City
  • Hotel Vista Real Guatemala Guatemala City
  • Hilton Guatemala City Hotel
  • Hilton Guatemala City

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.