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Hotel Description

5-star spa hotel, connected to the airport in Huadu

Close to airport

Your stay at this Huadu hotel places you within 9 miles (15 km) of Guangdong International Rowing Centre and Ma'anshan Park. Huadu Sports Centre is within 9 miles (15 km) and Baiyun Mountain is within 16 miles (25 km).

Multiple dining options

This hotel features 2 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and perks like free self parking.

Free Internet, iPod docks

The 578 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs come with satellite channels, and other amenities include 24-hour room service and minibars.

Superior Room, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$100* Per night/room Nov 16 - Nov 17

Deluxe Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Pullman Guangzhou Baiyun Airport ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Guangzhou Baiyun Airport

Everyone (2)
2 out of 5

Disappointing

Very convenient for the airport and looks great but let down by processes and staff not treating customers as important. For example taking a deposit and then when guests sign a bill, the staff make the guest wait while they check whether there's enough balance on the deposit. If there isn't, the guest is expected to pay cash or top up the deposit. This is a ridiculously bad way to treat guests. The lobby lounge sign says it closes at 12 but I couldn't order anything except beer or soft drinks after 11. Another occasion my drink was removed when I'd only just started it. I was playing pool right next to the bar! When I asked for a replacement, I was given a half measure. Very bad attitude by the waitress.

Posted by , from Japan on Jul 6, 2017

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Comment from Hotel Management

Jul 9, 2017 by Andreas

Dear Guest “THANK YOU FOR YOUR LOYALTY” Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Airport. For your unsatisfied Experience we apologize and make sure that we improve our professionalism. Please give us the opportunity to make sure when you come back we on top of great service. My team and I appreciate for sharing your concerns, and we all welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Andreas Guest Experience Manager “BEST AIRPORT HOTEL IN CHINA 2017 AWARD BY SKYTRAX” “SECOND BEST AIRPORT HOTEL IN THE WOLRD 2017 AWARD BY SKYTRAX”

5 out of 5

Nice hotel next to airport

Great place, friendly staff & extremely convenience to walk to airport. Would definitely stay there again.

Posted by on May 21, 2017

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Comment from Hotel Management

May 26, 2017 by Andreas

Dear Guest “THANK YOU FOR YOUR LOYALTY” We very much appreciate your comment regarding your stay at the Pullman Guangzhou Baiyun Airport Hotel. It is always a pleasure to receive positive feedback. Of course I share this good news with our team. Please feel welcome back soon to our nice Pullman Guangzhou Baiyun Airport Hotel. Sincerely, Andreas Guest Experience Manager “BEST AIRPORT HOTEL IN CHINA 2017 AWARD BY SKYTRAX”

4 out of 5

Very nice hotel, located between the two airport terminals

Pros: Close restaurants, Free Internet, Quiet
The hotel is located between the two airport terminals, and thus, within walking distance, though they will pick you up on a golf cart to make transporting your luggage more convenient. The rooms are nice, the staff is friendly and helpful. They brought a wireless router to my room within minutes of my arrival. They frequently offered to help me locate things, and they have airport arrival and departure monitors in the lobby. The suggested deposit was not enough to cover both lunch and the basic massage in the hotel spa, so I was not allowed to put the lunch on my room and pay for it all at once. However, they offered to extend my check-out time to 2pm upon my arrival and were more than helpful with everything I wanted and needed.

Posted by , from Hangzhou, Zhejiang, China on Dec 17, 2012

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5 out of 5

Nice and quiet

Pros: Free breakfast, Free Internet, Quiet
Cons: no free breakfast
Very nice and clean hotel, friendly staff, very convenient to the airport, easy transportation to the airport, love the free wifi Should include free breakfast with the price of the room!

Posted by , from USA on May 29, 2012

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Comment from Hotel Management

Aug 15, 2015 by Andreas

Dear Tour4fun We very much appreciate your comments regarding your stay at the Pullman Guangzhou Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Guest Experience Manager For any enquiry please contact me under: qamgr@pullmanguangzhou.com For Easy Booking Go To: reservation@pullmanguangzhou.com “We make things happen”

5 out of 5

Excellant Hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This was far the best hotel that i stay in when visit China. Staff was friendly spoke good English. Rooms were very clean.Breakfast buffet was the best Richard

Posted by , from Camden,Tn on Feb 7, 2011

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5 out of 5

The Best

Spend the night here on 2/17/2010.It is the very best hotel in Guangzhou. they were very helpful and polite.Rooms were very big and super nice I have stay at other hotel in Guangzhou.But this one was the best of all.

Posted by on Feb 19, 2010

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5 out of 5

Airport Hotel

After staying at a Chinese specific hotel, the Novatel was a great find. Priced reasonably, beautifully appointed, good bed and helpful staff. You can even get a real martini! I recommend it to anyone who has an early morning flight. All you have to do is take the tram across a drive way. Very nice. It's a French hotel and I would have thought the food would have been better.

Posted by on Mar 26, 2009

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5 out of 5

Airport Hotel

After staying at a Chinese specific hotel, the Novatel was a great find. Priced reasonably, beautifully appointed, good bed and helpful staff. You can even get a real martini! I recommend it to anyone who has an early morning flight. All you have to do is take the tram across a drive way. Very nice. It's a French hotel and I would have thought the food would have been better.

Posted by on Mar 26, 2009

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4 out of 5

Nice place...customer service was not the best

The place was beautiful...room was nice but did they did not explain in detail how the internet worked and we were over charged quite a bit. I recommend that you ask in detail how the internet charges work before you use it.

Posted by on Jul 18, 2008

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5 out of 5

Perfect for overnight

Stayed here for a night when in Guangzhou. Great location next to the airport, made for easy departure the next morning. Food in buffet restaurant was excellent.

Posted by on May 16, 2007

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Property Features

Pullman Guangzhou Baiyun Airport offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Pullman Guangzhou Baiyun Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 578 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 1500 sq m of conference space
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Guangzhou (CAN-Baiyun Intl.) (4.4 km / 2.7 mi)
  • Metro station: Airport South Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Pullman Guangzhou Baiyun Airport offers 578 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

U8 - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Tian Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Onsite venue #3 - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 7
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 322.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 150 per person (approximately)
  • Housekeeping fee: CNY 0 every 2 days
  • Rollaway bed fee: CNY 322.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Guangzhou Baiyun Airport
  • Pullman Hotel Guangzhou Baiyun Airport
  • Accor Guangzhou Baiyun Airport
  • Novotel Guangzhou
  • Pullman Guangzhou Baiyun Airport Hotel Guangzhou
  • Pullman Guangzhou Baiyun Airport Hotel
  • Pullman Baiyun Airport Hotel
  • Pullman Baiyun Airport
  • Accor Guangzhou Baiyun Airport
  • Pullman Guangzhou Baiyun
  • Pullman Guangzhou Baiyun Airport Hotel
  • Pullman Guangzhou Baiyun Airport Guangzhou
  • Pullman Guangzhou Baiyun Airport Hotel Guangzhou

You should know

  • Pullman Guangzhou Baiyun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.travelocity.com/Guangzhou-Hotels-Pullman-Guangzhou-Baiyun-Airport.h1566735-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.