Four Points by Sheraton Guangzhou, Tianhe

4.5 star property
4.5-star luxury hotel in Tianhe

Choose dates to view prices

Photo gallery for Four Points by Sheraton Guangzhou, Tianhe

Relax in this stylish room with a large bed, armchair, and floor lamp, offering a city view.
Property video
Experience the sleek, contemporary design of this high-rise building, featuring a glass facade and a tranquil green space.
Relax by the pool with a city view, surrounded by lounge chairs and a small table.
Experience the grandeur of our lobby, featuring a high ceiling, marble column, and elegant staircase.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Canton Fair Complex
    ‪7 min drive‬
  • Canton Tower
    ‪12 min drive‬
  • Beijing Road Pedestrian Street
    ‪17 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪37 min drive‬

Room options

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guangzhou

Tianhe stay.A stay at this Tianhe hotel places you within 6 miles (10 km) of Canton Fair Complex and 9 miles (15 km) of Canton Tower. Yuexiu Park and Zhenhai Tower are within 12 miles (20 km).

What's nearby

  • Tianhe Park - 6 min drive - 3.7 miles
  • Canton Fair Complex - 7 min drive - 4.7 miles
  • Canton Tower - 12 min drive - 8.0 miles
  • Chimelong Paradise - 15 min drive - 12.4 miles
  • Beijing Road Pedestrian Street - 17 min drive - 11.4 miles

Getting around

  • Sanxi Station - 15 min walk
  • Guangzhou South Railway Station - 19 min drive
  • Baiyun International Airport (CAN) - 53 min drive

Restaurants

  • ‪中山大鸽饭 - ‬6 min walk
  • ‪常来聚 - ‬5 min walk
  • ‪茶道夫 - ‬5 min walk
  • ‪川留不息一分店 - ‬1 min walk
  • ‪桂林人佳味米粉 - ‬7 min walk

About this property

Four Points by Sheraton Guangzhou, Tianhe

4.5-star luxury hotel in Tianhe
Four Points by Sheraton Guangzhou, Tianhe offers its guests an indoor pool, a steam room, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Four Points by Sheraton Guangzhou, Tianhe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Guangzhou hotel is smoke free.

  • 1 building
  • 296 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Four Points by Sheraton Guangzhou, Tianhe offers 296 accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Guangzhou, Tianhe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
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Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
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Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Frequently asked questions

How close is Four Points by Sheraton Guangzhou, Tianhe to the airport?

Four Points by Sheraton Guangzhou, Tianhe is 33.2 mi (53-min drive) away from the Baiyun International Airport (CAN) airport, the closest popular airport to the property.

Does Four Points by Sheraton Guangzhou, Tianhe have an airport shuttle?

Four Points by Sheraton Guangzhou, Tianhe offers an airport shuttle 24 hours a day, on request, for a charge of CNY 650 per vehicle, one-way.

Does Four Points by Sheraton Guangzhou, Tianhe offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Guangzhou, Tianhe, but buffet breakfast is offered for a fee of CNY 196 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Four Points by Sheraton Guangzhou, Tianhe?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Guangzhou, Tianhe?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Guangzhou, Tianhe?

This hotel offers free self parking.

Does Four Points by Sheraton Guangzhou, Tianhe have a pool?

Four Points by Sheraton Guangzhou, Tianhe features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:30 PM.

Does Four Points by Sheraton Guangzhou, Tianhe have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Four Points by Sheraton Guangzhou, Tianhe have a spa?

This hotel doesn't have a spa, but it does offer massages, body treatments, and facials.

How close is Four Points by Sheraton Guangzhou, Tianhe to downtown Guangzhou?

Four Points by Sheraton Guangzhou, Tianhe is 9.3 mi away from Guangzhou.

Four Points by Sheraton Guangzhou, Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 162 reviews
Rating 8 - Good. 67 out of 162 reviews
Rating 6 - Okay. 7 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

eric

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Breakfast food so bad hotel staff not good shower head on a very low position toilet flush bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service.
Stayed 6 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

monica

Stayed 2 nights in Apr 2025

8/10 Good

Santa

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, very clean, good breakfast, friendly staff.
Stayed 20 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of amenities nearby.
Stayed 18 nights in Jan 2025

10/10 Excellent

Farida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ambience. Staff were very professional and respectful.
Stayed 7 nights in Jan 2025

8/10 Good

Ragindra

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 8 nights in Oct 2024

8/10 Good

Ragindra

Liked: Cleanliness
The location of this hotel has excellent water front views and activities.
Stayed 3 nights in Oct 2024

8/10 Good

ezatullah

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay with good ground staff services. Bit far from Tinhe but ideal to stay near my relatives and also close to Canton Fairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for Westerners visiting Guangzhou.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying for privacy

3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023

8/10 Good

THANH TRUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is a little further to walk for me.
Stayed 8 nights in Aug 2023

8/10 Good

Madeleine-Friederike

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021