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Aloft Guangzhou Tianhe

3.0 star property
3-star Art Deco hotel near Canton Tower

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Photo gallery for Aloft Guangzhou Tianhe

Reception
View from room
Breakfast, lunch, dinner served; international cuisine
View from room
Lobby sitting area

Popular amenities

  • Parking included
  • Bar
  • Free WiFi
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
No 365 Tianhe Bei Road, Tianhe District, Guangzhou, Guangdong Province, 510610
  • Taikoo Hui
    ‪13 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Canton Fair Complex
    ‪6 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪31 min drive‬

Room options

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About the neighborhood

Guangzhou

Tianhe stay.Within a 15-minute walk of this Tianhe hotel, you'll find Waterscape Falls In East Station Plaza and Zhongtian Shopping Mall. Taikoo Hui and CITIC Plaza are also within 2 miles (3 km).

What's nearby

  • Taikoo Hui - 13 min walk - 0.7 miles
  • Guangzhou Zoo - 3 min drive - 2.2 miles
  • Canton Tower - 5 min drive - 3.1 miles
  • Canton Fair Complex - 6 min drive - 4.8 miles
  • Beijing Road Pedestrian Street - 8 min drive - 4.9 miles

Getting around

  • Guangzhou East Railway Station - 16 min walk
  • Shipaiqiao Station - 16 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪正本日本料理 - ‬5 min walk
  • ‪味道门炭火烤肉 - ‬4 min walk
  • ‪荞麦屋 Sobaya - ‬5 min walk
  • ‪阿捞火锅 - ‬6 min walk
  • ‪Poker Face桌游 - ‬4 min walk

About this property

Aloft Guangzhou Tianhe

3-star Art Deco hotel near Canton Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A 24-hour fitness center, a terrace, and laundry facilities are also featured at the business-friendly Aloft Guangzhou Tianhe. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property.

This 3-star Guangzhou hotel is smoke free.

  • 496 guestrooms or units
  • 43 levels
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2016
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft Guangzhou Tianhe offers 496 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Housekeeping is provided daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 128 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 212.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

How close is Aloft Guangzhou Tianhe to the airport?

Aloft Guangzhou Tianhe is 22.7 mi (49-min drive) away from the Foshan (FUO-Shadi) airport, the closest popular airport to the property.

Does Aloft Guangzhou Tianhe have an airport shuttle?

Airport shuttle services are not available at Aloft Guangzhou Tianhe.

Does Aloft Guangzhou Tianhe offer free breakfast?

Free breakfast isn’t provided at Aloft Guangzhou Tianhe, but buffet breakfast is offered for a fee of CNY 128 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Aloft Guangzhou Tianhe?

No, there is no casino at this hotel.

What time is check-in at Aloft Guangzhou Tianhe?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Aloft Guangzhou Tianhe?

This hotel offers free self parking.

Does Aloft Guangzhou Tianhe have a pool?

Aloft Guangzhou Tianhe features outdoor pool access.

Does Aloft Guangzhou Tianhe have a restaurant?

Aloft Guangzhou Tianhe is home to Sesamee Tree, which features international cuisine.

Does Aloft Guangzhou Tianhe have a spa?

There are no spa services available at this hotel.

How close is Aloft Guangzhou Tianhe to downtown Guangzhou?

Aloft Guangzhou Tianhe is 4 mi away from Guangzhou.

Aloft Guangzhou Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 257 reviews
Rating 8 - Good. 120 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021

8/10 Good

Hua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable

The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Angeline, New York, NY

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019

10/10 Excellent

limei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Pei Hua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019

8/10 Good

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price and great location

Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019

8/10 Good

Tseng Hsing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019

6/10 Okay

rajeev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoughtful service

No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and clean rooms. Beds are comfortable.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Stayed 2 nights in Oct 2019

10/10 Excellent

Vishal, Panama

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

JRomanHV, Tijuana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff, good breakfast and also, with shuttle to the fair.
Stayed 6 nights in Oct 2019

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room is not too big, but all very functional. Good choice of TV channels. Good WiFi.
Stayed 1 night in Sep 2019

8/10 Good

Annie

Traveled with group
Stayed 1 night in Sep 2019

8/10 Good

Boon Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019