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"There was a large bug in the lobby. I told the staff behind the counter and they just shook their head. Did nothing about it. Not sure what it was oth ... " More

By a verified traveler on Wed 20 Oct 2021

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Hotel Description

Family-friendly 3-star hotel with 2 restaurants

Close to airport

Within 2 miles (3 km) of this Grantville hotel, you'll find Penn National Race Course and Hollywood Casino. Memorial Lake State Park is within 6 miles (10 km) and Fort Indiantown Gap National Guard Training Center is within 9 miles (15 km).

Casino, outdoor pool

This smoke-free hotel features a casino, a nightclub, and 2 restaurants. Bring the family and enjoy the arcade/game room and kid-friendly dining. Enjoy the outdoor pool and perks like free self parking and a free airport shuttle.

Free Internet, flat-screen TVs

The 200 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and room service. Other amenities include coffee/tea makers, pillow menus, and free newspapers.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$96* Per night/room Oct 27 - Oct 28

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel

Everyone (11) Couples (3) Family (1)
5 out of 5
There was a large bug in the lobby. I told the staff behind the counter and they just shook their head. Did nothing about it. Not sure what it was other than big!!

Posted by on Oct 20, 2021

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1 out of 5
The shower had no pressure what so ever if someone would have wanted to bathe a child it would take 2 hours to fill tub stained furniture bathroom floor and toilet dirty never had that issue here

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 22, 2021 by Harry Stevens - General Manager

Dear Anonymous, Thank you for taking the time to submit your feedback; it is much appreciated. Please accept my apology the hotel did not quite meet your expectations. We thank you for your patronage, Harry Stevens

3 out of 5

Posted by on May 6, 2021

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Comment from Hotel Management

Jun 22, 2021 by Harry Stevens - General Manager

Thank you for your positive score and patronage, Harry Stevens

5 out of 5
The room was clean and a good size! The beds were comfortable. Loved the shuttle to the casino and the country nightclub . Would definitely stay again

Posted by on Nov 17, 2019

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4 out of 5

Posted by on Aug 7, 2019

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5 out of 5
The staff was friendly. The room was clean. Check in was easy and the coffee in the lobby was fresh.

Posted by on Mar 22, 2019

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1 out of 5
I found the pictures online deceiving. We had to request towels while at the pool and for our room. We had to call back an hour after initial request for towels because they still did not come. When Housekeeping arrived with them she dropped one on the floor and said to my husband "this fell on the floor but your just going to mess it up anyway." The worst part was in our room (328) there was a constant sound of water running in the ceiling. I did not sleep all night and my kids also had difficulty because of the constant noise.

Posted by on Nov 27, 2018

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4 out of 5

Nice hotel

Rooms are nice and clean. However beds were uncomfortable. I also booked a king bed and instead got 2 full size beds.

Posted by on Jul 9, 2018

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2 out of 5

ONE STAR "HOTEL" NOT CLEAN! OUTDATED!

I'm Active Duty NAVY and travel a a lot, and i have to say this was really a disappointment. R #426 and R #351 were moldy, burn smelling and definitely not cleaned, insects in my room; especially falling out of light shades and onto my pillows.bath tubs in both rooms were covered in caulk and mold. The tiles were not much better. No fridge and/or microwave in rooms, *Breakfast was a disappointment , poorly prepared, cold and got me sick the first day...poor customer service...I really couldn't recommend this hotel to anyone.

Posted by on Aug 8, 2017

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4 out of 5
Everything was good except for the indoor pool it was freezing so we couldn't use it.the indoor pool was a reason for picking the hotel

Posted by on Mar 4, 2017

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Comment from Hotel Management

Mar 6, 2017 by Brooke Mendoff

Anonymous, Thank you for recently staying with us at the Holiday Inn Harrisburg Hershey. I apologize that the pool was not at an appropriate temperature during your stay. Our engineering staff is aware of the issue and is doing their best to correct it. I hope you give us the opportunity to exceed your expectations in the future. Sincerely, Brooke Mendoff Guest Experience Champion

About the Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel

Location Hershey Exit 80, I-81, Grantville, PA 17028

Property Features

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1800 square meters) and includes conference space. A casino, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel. A roundtrip airport shuttle during limited hours and a casino shuttle are free. Free self parking is available. This 3-star Grantville hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1800 sq m of conference space
  • Casino
  • Nightclub
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel offers 200 accommodations with video-game consoles and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Great American Grille - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Winners Circle Saloon - This restaurant specializes in American cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.99 per person (approximately)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Refrigerator fee: USD 10 per night
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Harrisburg Hershey Area
  • Holiday Inn Harrisburg Hershey Area I-81
  • Holiday Inn Harrisburg Hershey Area I-81 Grantville
  • Holiday Inn Harrisburg Hershey Area I-81 Hotel
  • Holiday Inn Harrisburg Hershey Area I-81 Hotel Grantville
  • Holiday Inn Harrisburg I-81
  • Holiday Inn Harrisburg Hershey Area I 81
  • Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel Hotel

You should know

  • Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.