Aug 15, 2022 by Scott
Good Afternoon John, Thank you so much for taking the time to rate and review your most recent stay at the hotel. We are over the moon excited to see that we earned 5 out of 5! The team and myself look forward to welcoming you back to the hotel very soon. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Jul 24, 2022 by Scott
Good Evening Michelle, Thank you so much for taking the time to rate and review the hotel. It looks like overall the stay met your needs. I will personally address the wear and tear found in the guest bathroom. Once again thank you for your feedback as this is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Jul 15, 2022 by Scott
Good Evening Mary, Thank you so much for taking the time to rate and review the hotel. We are pleased to hear that the location worked well for you. The team and I look forward to welcoming you back soon. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Nov 25, 2021 by Scott
Good Evening Melissa, Thank you so much for taking the time to review your most recent stay at the property. My sincere apologies for the misstep in service as it relates to amenities and cleanliness. You will be glad to hear that our Spa is now operational. As for your other areas of concern we are working hard with the appropriate departments to resolve the challenges. Once again thank you so much for taking the time to share your feedback as this is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Nov 4, 2021 by Scott
Good Morning Vikki, Thank you so much for taking the time to review your most recent stay at the hotel. My sincere apologies for the misstep in service as it relates to cleanliness and dated furnishings. We are working very hard to address both of the areas you have highlighted. Once again thank you for your feedback as this is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Oct 14, 2021 by Scott
Good Evening Sheila, Thank you so much for taking the time to review your most recent stay at the hotel. We are so excited to hear that your expectations were exceeded on every level. The Team and I look forward to welcoming you back to the property very soon. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Oct 11, 2021 by Scott
Good Morning Williams, We are extremely excited to hear that your expectations were exceeded during the stay! Thank you so much for taking the time to share this experience with others. The Team and I look forward to welcoming you back soon. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon
Jul 20, 2021 by Scott
Good Afternoon, Thank you so much for taking the time to rate and review the hotel! We are so pleased to hear that you enjoyed our location and accommodations. The team and I look forward to welcoming you back to the property next time you are in Williams, AZ. Sincerely, Scott Regional Hotel Manager Ramada Williams, AZ