Wish Serrano Resort

5.0 star property
Family-friendly 5-star hotel near Gramado Covered Street

Choose dates to view prices

Photo gallery for Wish Serrano Resort

Front of property - evening/night
Property video
A rooftop pool area with multiple pools, wooden deck, and outdoor seating.
32-inch LCD TV with cable channels, TV
A bedroom with a large bed, a view of the outdoors, and a ceiling with a unique design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Av das Hortensias, 1480, Gramado, RS, 95.670-138
  • Place, Rua Torta
    ‪1 min walk‬
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Gramado Covered Street
    ‪6 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

Premier Room, Balcony

8.6 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Standard Room, Annex Building

9.0 out of 10
Wonderful
(40 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

Premiere

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Gramado

City center stay.With a stay at this Gramado Centro hotel, you'll be steps from Rua Torta and Relogio Church. Gramado Tennis Club and Gramado Central Avenue are also within half a mile (1 km).

What's nearby

  • Rua Torta - 1 min walk - 0.1 miles
  • Gramado Central Avenue - 1 min walk - 0.1 miles
  • Etnias Square - 3 min walk - 0.2 miles
  • Sao Pedro Church - 4 min walk - 0.3 miles
  • Gramado Covered Street - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 84 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Felsen Cervejaria - ‬3 min walk
  • ‪Garda Restaurante - ‬2 min walk
  • ‪Tea Shop - ‬4 min walk
  • ‪Quiero Cafe - ‬3 min walk

About this property

Wish Serrano Resort

Family-friendly 5-star hotel near Gramado Covered Street
Wish Serrano Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 11119 square feet (1033 square meters) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Wish Serrano Resort. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Gramado hotel.

  • 258 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 11119 sq ft of conference space
  • 1033 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Wish Serrano Resort offers 258 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 50 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 135.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 135.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

How close is Wish Serrano Resort to the airport?

Wish Serrano Resort is 40.5 mi (84-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Wish Serrano Resort?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on Aug 2, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wish Serrano Resort have an airport shuttle?

Airport shuttle services are not available at Wish Serrano Resort.

Does Wish Serrano Resort offer free breakfast?

Wish Serrano Resort offers free buffet breakfast on weekdays between 6:00 AM and 10:30 AM and weekends between 6:00 AM and 11:00 AM.

Is there a casino at Wish Serrano Resort?

No, there is no casino at this hotel.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Wish Serrano Resort?

Free parking is not available at this hotel. Valet parking is available for BRL 50.00 per day.

Does Wish Serrano Resort have a pool?

Wish Serrano Resort features an indoor pool, an outdoor pool, and a children's pool.

Does Wish Serrano Resort have a restaurant?

There are 4 onsite restaurants, offering options like barbecue, happy hour, and light fare.

Does Wish Serrano Resort have a spa?

Pamper yourself with a day at Pocahy Zen Spa, where you can enjoy body scrubs, body treatments, and mani/pedis.

How close is Wish Serrano Resort to downtown Gramado?

Wish Serrano Resort is 0.2 mi away from Gramado.

Wish Serrano Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lourdes C R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exccellent hotel. We loved
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cesar Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff very friendly, very well located, perfect spot in Gramado. Recommend it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Denize

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment! Staff very friendly and helpful! Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

CARLOS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rosa Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Gabby

Liked: Amenities
From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Stayed 1 night in Sep 2024
Verified

4/10 Poor

sharmila

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

DAYSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto foi excepcional, cama imensa, com roupa de cama de excelente qualidade . Funcionários solícitos, educados , café da manhã com grande variedade de alimentos . Recomendo e voltaria !
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

TaniaeTinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhosa...super recomendo
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Nanci Stibbe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Na parte de estacionamento, os manobristas sujaram meu banco com tinta de caneta, e sumiu minha carteira de dentro do carro, fiz bo e informei o hotel e a empresa do estacionamento
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. A estadia em realmente muito boa, nada a ressaltar que não sejam coisas boas.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Aparecido

Disliked: Cleanliness, property conditions & facilities
Decoração antiquada e quarto cheirando a mofo .Banheira amarelada,velha .E o pior de tudo ,não há venezianas e nem cortina blakaut.Acordamos com a claridade.Cafe da manhã muito tumultuado.Nao há uma boa distribuição das ilhas de alimentação .precisa de uma reforma,urgente!!!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que que en la habitación se escucha todo de las habitaciones contiguas, el televisor , las charlas, todo. Además el servicio de Valet parking es muy demorado
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito prestativa, café da manhã muito bom . Pessoal da cozinha muitos profissionais, principalmente o Chefe Marcelo. Academia Boa, enfim. Ótima opção de hospedagem em Gramado.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Perfeito
Stayed 1 night in Apr 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service
Café da manhã sensacional / Quarto com porta que interligava a outro quarto ouvia as pessoas falando…devem separar área de quarto com crianças e área sem … isso foi terrível
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luiz Antonio Ferreira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã, falo a respeito dos pães e frios , deixa demais a desejar para uma cidade como Gramado . O quarto tinha sinais de descuido com infraestrutura no teto , porta e banheiro . Nada que incomodou a nós; mas se não for restaurado em 1-2 anos será uma coisa feia . Fora estes dois aspectos , recomendo se hospedar . Inclusive voltarei .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quarto limpo, distante, cafe da manha excelente
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Carlos Henrique

Liked: Staff & service, amenities, property conditions & facilities
Hotel bem família, quartos um pouco antigos mas bem bonitos.
Stayed 1 night in Mar 2026