Master Gramado Hotel

Property class: 3.5
Family-friendly 3.5-star hotel near Gramado Central Avenue

Choose dates to view prices

Photo gallery for Master Gramado Hotel

A multi-story hotel with a brick facade, multiple balconies, and a well-lit entrance.
A poolside area with lounge chairs, an umbrella, and a view of the water.
A stone pathway surrounded by lush greenery and trees, leading to a building with a red facade.
A spacious lobby with multiple seating areas, a reception desk, and a shoe store in the background.
A hotel dining area with multiple tables, chairs, and a buffet counter with various food items.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
  • Place, Joaquina Rita Bier Lake
    ‪4 min walk‬
  • Place, Gramado Central Avenue
    ‪11 min walk‬
  • Place, Mini Mundo
    ‪13 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

Superior Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Premier Room

  • Mountain view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Superior Room, 2 Twin Beds, Accessible

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Gramado

Planalto stay.You'll be steps from Rotula of Flags and within a 10-minute walk of Casa do Colono Market with a stay at this Planalto hotel. Etnias Square and Rua Torta are also within half a mile (1 km).

What's nearby

  • Joaquina Rita Bier Lake - 4 min walk - 0.3 miles
  • Rua Torta - 10 min walk - 0.6 miles
  • Gramado Central Avenue - 11 min walk - 0.6 miles
  • Mini Mundo - 13 min walk - 0.7 miles
  • Gramado Covered Street - 16 min walk - 0.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 87 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬7 min walk
  • ‪Hard Rock Cafe Gramado - ‬11 min walk
  • ‪Il Piacere - ‬6 min walk
  • ‪Hector Pizzaria - ‬4 min walk
  • ‪Forneria di Como - ‬11 min walk

About this property

Master Gramado Hotel

Family-friendly 3.5-star hotel near Gramado Central Avenue
Master Gramado Hotel offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2207 square feet (205 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Master Gramado Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Colonial Gramado hotel is smoke free.

  • 234 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2207 sq ft of conference space
  • 205 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Master Gramado Hotel offers 234 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 66 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 110 per night.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

How close is Master Gramado Hotel to the airport?

Master Gramado Hotel is 40.7 mi (87-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Master Gramado Hotel?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on Nov 23, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Master Gramado Hotel have an airport shuttle?

Airport shuttle services are not available at Master Gramado Hotel.

Does Master Gramado Hotel offer free breakfast?

Master Gramado Hotel offers free buffet breakfast on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Master Gramado Hotel?

No, there is no casino at this hotel.

What time is check-in at Master Gramado Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Master Gramado Hotel?

Free parking is not available at this hotel. Self parking is available for BRL 35 per day.

Does Master Gramado Hotel have a pool?

Master Gramado Hotel features 2 outdoor pools and a children's pool.

Does Master Gramado Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Master Gramado Hotel have a spa?

There are no spa services available at this hotel.

How close is Master Gramado Hotel to downtown Gramado?

Master Gramado Hotel is 0.5 mi away from Gramado.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel com bom custo benefício. Bem perto ao Centro
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Equipe de funcionários muito cordial, bom atendimento na recepção e funcionários atuantes no café da manhã muito gentis. A localização do Hotel é ótima, próximo às lojas e restaurantes centrais e Rua Coberta. Café da manhã satisfatório e bom serviço de estacionamento. Já a conservação de partes do Hotel deixa muito a desejar. Os corredores do primeiro andar do Bloco A estão com carpetes em péssimas condições de conservação. Sala de jogos com carpetes e com cheiro insuportável de mofo. O quarto tinha uma iluminação péssima e as cobertas um aspecto sujo.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel tem uma estrutura muito boa, quarto limpo, no banheiro espaçoso e limpo
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Para quem tem criança o hotel é muito bom! A área Kids é um parque.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Quarto velho e cheio de umidade, paredes sujas, banheiro fedendo a Qboa. Janela pequena, sem Ventilação e iluminação
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acho tudo incrível no Hotel Master Gramado
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Hotel mediano com valores bem altos. Foi uma experiência razoável. Bom para famílias.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Hotel com as instalações bem antigas e sem conservação.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
O ponto negativo do hotel foi o cheiro muito forte de mofo na área kids. Assim que você sai do elevador já dá pra sentir o cheiro muito forte. Nosso quarto também estava, mas solicitamos a troca e fomos prontamente atendidos. O estacionamento é cobrado, na hora da reserva não aparece essa informação. Pontos positivos: Área Kids enorme com monitores. Quarto grande para 4 pessoas.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Cama pequena, banheiro já bem desgastado e o pior… tinha um cachorro latindo no quarto ao lado! Horrível
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sensacional
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel extremamente bem localizado, com estacionamento privativo pago separadamente, café da manhã excelente e área de lazer infantil muito acima da média. O playground é enorme e com várias atividades, ponto super positivo. O detalhe que incomodou foi a umidade excessiva no quarto e o cheiro de mofo, o ar condicionado também não funcionou direito e não ajudou na climatização. Voltaria a me hospedar, com ressalvas em relação ao quarto.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso,não tem do que reclamar,logo vamos voltar,obrigado.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostamos muito desse hotel, bem localizado, colaboradores cordiais, porém o quarto estava com cheiro forte de mofo. Café da manhã bem servido. Ficamos felizes
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência ruim desde o check-in ate o check-out que nao tinham troco pra me dar. Pela péssima estadia eu deveria era nem ter pago nada.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo bom, gostamos de tudo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom hotel. Sempre nos atendem bem
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente. Ótima localização!
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Equipe de funcionários muito eficiente e prestativa, hotel precisa de manutenção e a reposição dos doces no café da manhã fica a desejar.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, café da manhã maravilhoso.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente parquinho para crianças, além de uma vista perfeita!
Stayed 7 nights in May 2026