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Pullman Reef Hotel Casino

5.0 star property
Family-friendly 5-star hotel near Cairns Central Shopping Centre

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Photo gallery for Pullman Reef Hotel Casino

Junior Suite, 1 King Bed, View | Minibar, in-room safe, desk, iron/ironing board
City view from property
Exterior
Exterior
Interior entrance
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Room serviceRoom serviceRoom service
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
35-41 Wharf Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationReef Fleet Terminal4 min walk
  • Popular LocationCairns Marlin Marina7 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, View

10/10 Exceptional
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

10/10 Exceptional
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.8/10 Exceptional
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

10/10 Exceptional
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10/10 Exceptional
  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.2/10 Wonderful
  • 388 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

9.5/10 Exceptional
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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4.4 out of 5, Excellent, (1008)
The price is $156
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$171 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Cairns

Oceanside stay.At this Cairns Central Business District hotel, you'll be well placed to visit Cairns Esplanade and Reef Fleet Terminal, both within a 5-minute walk. Reef Hotel Casino and Cairns Zoom and Wildlife Dome are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 10 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Ganbaranba Noodle Colosseum - ‬4 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk
  • ‪Sauce Brewing Cairns - ‬5 min walk
  • ‪Piccolo Cucina - ‬3 min walk
  • ‪Ollie's Italian - ‬2 min walk

About this property

Pullman Reef Hotel Casino

Family-friendly 5-star hotel near Cairns Central Shopping Centre
Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square meters) and includes a conference center. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 4080 sq ft of conference space
  • 379 sq m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 127 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Bicycle rentals
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Ropes course
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 74.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

How close is Pullman Reef Hotel Casino to the airport?

Pullman Reef Hotel Casino is 4.3 mi (14-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on Jun 28, 2024 start from $154.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Reef Hotel Casino have an airport shuttle?

Airport shuttle services are not available at Pullman Reef Hotel Casino.

How close is Pullman Reef Hotel Casino to the beach?

This hotel is 8 mi (20-min drive) from Holloways Beach and 10.8 mi (24-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Pullman Reef Hotel Casino offer free breakfast?

Free breakfast isn’t provided at Pullman Reef Hotel Casino, but cooked-to-order breakfast is offered for a fee of AUD 39 per person. It's available on weekdays from 6:30 AM to 11:30 AM and weekends from 6:30 AM to 11:30 AM.

Is there a casino at Pullman Reef Hotel Casino?

During your stay you can enjoy the 26566 square-foot casino on site, featuring 455 slot machines and 38 gaming tables.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Pullman Reef Hotel Casino?

Free parking is not available at this hotel. Self parking is available for AUD 12.00 per night, and valet parking for AUD 20.00 per night.

Does Pullman Reef Hotel Casino have a pool?

Pullman Reef Hotel Casino features an outdoor pool.

Does Pullman Reef Hotel Casino have a restaurant?

Pullman Reef Hotel Casino is home to Tamarind, which features Fusion cuisine.

Does Pullman Reef Hotel Casino have a spa?

There are no spa services available at this hotel.

How close is Pullman Reef Hotel Casino to downtown Cairns?

Pullman Reef Hotel Casino is 0.3 mi away from Cairns.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1000 reviews" "
Rating 8 - Good. 229 out of 1000 reviews" "
Rating 6 - Okay. 34 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and exceeded our expectations! There was a problem with the air conditioner and we couldn’t get our room above 20 C. We are older, and that was too cold for us, they tried to fix it, but we’re unable to.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charlotte Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casino is in such a great position, and it’s such a lovely walk along the waterfront if you want to go to the Lagoon or main area on the beachfront. It’s near enough that you can walk but far enough away that it’s nice and quiet, especially on a Saturday night. I would definitely recommend getting breakfast included if you are staying as the value is amazing and the food is yummy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in perfect position at fair price
This hotel was welcoming, perfectly positioned for Reef boats and great restaurants. The room was large and well equipped with a superb comfortable bed. We enjoyed the pool area. It is mostly in great condition but just a little tidying on the pool area over head posts appearance is needed. The breakfast was very good and fairly priced on a La carte. The concierge Matt was an absolute STAR and so willing to help with everything. He knew everything about tourist needs and even when you could get a better deal away from the hotel. He should be given special commendation by the hotel. He was even interested in what we had been doing and how it went!
Stayed 4 nights in Feb 2024

10/10 Excellent

Kosuke

Stayed 3 nights in Feb 2024

8/10 Good

Stelios

Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Redondo Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino also for a little extra entertainment.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

6/10 Okay

Maureen, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
we really liked our room and balcony ,the pool area was really nice ,staff were also very nice ,disappointed with the lifts as broke down a few times and was stuck in 1 for about 4 min, a bit scary when you have a phobia also only 1 lift working out of 3.
Stayed 7 nights in Jan 2024

6/10 Okay

CATHY

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, pretty hotel, comfortable and clean rooms.
Stayed 3 nights in Jan 2024