2/10 Terrible
Verified traveler
Oct 25, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN don't walk away from this place
Didn't have very high expectations to begin with but with that being said, this was far worse than I could have thought. First of all, when we booked this room we were given options as to the size of the bed. We booked a king size bed but once we checked in to our room we found that the bed was instead a FULL size. There was a dead cricket in the room and the floors had clearly never been mopped. The bathroom window had no lock mechanism, meaning anyone from outside could have easily climbed in through there. Paper thin walls meant I could hear entire conversations being had by the people staying in the room next to us, not to mention the sound of their alarm going off and being repeatedly snoozed to no end early in the morning. To top it off, we got locked out of room the second night of our stay. We arrived to find that our key no longer worked so we were unable to go into our room and had to leave our belongings behind as we ventured to find another place to spend the night. This was because there was NO ONE physically present at the front desk and no one answered the phone after we called multiple times in the span of the following 2 hours. The following morning we returned, only to find there was still no one at the front desk and no one answering phone calls. Finally after almost an hour, someone answered the phone, we explained what happened, and were eventually let back into our room. The staff member apologized and offered us a refund for the night we didn't stay on
Verified traveler
Stayed 2 nights in Oct 2023