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Ruby Apartments - Q Stay

Property class: 3.5
3.5-star apartment near Surfers Paradise Beach

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Photo gallery for Ruby Apartments - Q Stay

A modern apartment with a large kitchen, dining area, and a balcony with a city view.
A modern lobby with a reception desk, seating area, and large windows offering a view of the outside.
A balcony with a glass table, chairs, and a potted plant, overlooking a cityscape and the ocean.
A dining table set for two with white tableware, a vase with dried plants, and a city view through large windows.
A modern hotel room with a large sliding glass door leading to a balcony with a city view.

Reviews

9.6 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

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  • Pool
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Total with taxes and fees
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About the neighborhood

Gold Coast

Surfers Paradise stay.Within a 15-minute walk of this Surfers Paradise apartment, you'll find Surfers Paradise Beach and Cavill Avenue. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 miles (5 km).
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Budds Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 7 min walk - 0.4 miles
  • Surfers Paradise Beach - 7 min walk - 0.4 miles
  • Cavill Avenue - 10 min walk - 0.6 miles
  • Slingshot - 12 min walk - 0.7 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 20 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Sandbar - ‬11 min walk
  • ‪Clock Hotel - ‬8 min walk
  • ‪Nosh Pan Asian - ‬8 min walk
  • ‪Chiangmai Thai Restaurant - ‬6 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk

About this property

Ruby Apartments - Q Stay

3.5-star apartment near Surfers Paradise Beach
This apartment offers its guests an outdoor pool, barbecue grills, and laundry facilities. The front desk is open around the clock. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

  • 2 guestrooms or units
  • Self-service laundry
  • BBQ grill(s)
  • Elevator
  • No smoking on site
This apartment offers 2 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 22-inch LCD televisions come with digital channels.

Similar properties

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Ruby by Serain Residences
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  • Pool
  • Kitchen
  • Washer
  • Dryer
3.0 out of 5, 30 reviews
$239 nightly
The price is $263
Sep 9 - Sep 10
Total with taxes and fees
Ruby by Serain Residences

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bedrooms

  • 2 bedrooms

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • 22-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Ruby Apartments Q Stay

Frequently asked questions

How close is Ruby Apartments - Q Stay to the airport?

This apartment is 19.8 mi (38-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Ruby Apartments - Q Stay have an airport shuttle?

Airport shuttle services are not available at this apartment.

How close is Ruby Apartments - Q Stay to the beach?

This apartment is a short 8-minute walk from Surfers Paradise Beach and 3-minute walk from Budds Beach. Don't forget your sunscreen!

Does Ruby Apartments - Q Stay offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at Ruby Apartments - Q Stay?

No, there is no casino at this apartment, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at Ruby Apartments - Q Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Ruby Apartments - Q Stay?

This apartment offers free self parking.

Does Ruby Apartments - Q Stay have a pool?

This apartment features an outdoor pool.

Does Ruby Apartments - Q Stay have a spa?

There are no spa services available at this apartment.

How close is Ruby Apartments - Q Stay to downtown Gold Coast?

This apartment is 1.6 mi away from Gold Coast.

Ruby Apartments - Q Stay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, communication
nice place
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, room comfort, communication

Great Stay

The Apartment was clean & was walking distance to all please in Surfers Paradise. Q Stay Customer Service was great.
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Safe, quiet, great communication and customer service. We will be back.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment, overall excellent Kitchen items very basic, maybe some additional items in the kitchen like detergent, salad bowls and serving spoons etc. would be good
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Jody

Liked: Cleanliness, property conditions & facilities, communication
Just arrived home from 7days stay at Ruby Apartments. We had accommodation for 5x adults and a1yr old. Overall it was located in a very convenient location, the views were great from the 28th floor. The showers roses/heads could do with some maintenance aswell as the bathroom door lock, as it kept jamming up. The washing machine could do with an inside clean/sanitation too. The furniture was uncomfortable for any R&R time on it 😕...quite hard, and there was a variety to choose from. Our designated underground carpark that was included for the 7days, had been claimed by several other vehicles by the 2nd day. (I did make calls) We ended up parking on the roadside outside everytime for the rest of our family's holiday. Still overall a nice spaced out apartment, lucky it has views to die for.
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Sian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Kegan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Oct 2023

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