4/10 Poor
Chao
Traveled with family and small children
Oct 13, 2025
Great staff to communicate earlier when we were on the way for late check in. The late check in process was so easy and instruction was very clear. The location of this property was not very ideal, too far from the centre of Surfers Paradise where you have to take 2-3 stops of tram. There is a construction of hi rise building next to it, it was so noisy at very early morning. There was no block out curtain in the room that my kid couldn’t have good sleep every night. The air conditioning in the lounge was very old and the cooling function didn’t work properly. Parking space in the basement was so tiny and extremely limited. We were so worried that we couldn’t find a parking space, which we had to come back before 6pm every day and used public transport for night activities.
Chao
Stayed 5 nights in Oct 2025


























