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Neptune Resort

3.5 star property
3.5-star hotel near The Star Gold Coast

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Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
Reception
2 Bedroom Ocean View Penthouse | 2 bedrooms, individually decorated, individually furnished
2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Pool
  • Parking included
  • Free WiFi
  • Kitchen

Explore the area

View in a map
32 Surf Parade, Broadbeach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

1 Bedroom Superior Partial/ Ocean View Apartment | Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 915 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, individually decorated, individually furnished

Superior Apartment

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 bedrooms, individually decorated, individually furnished

2 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse | 2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Sub-Penthouse

  • 1711 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(26 reviews)
  • 861 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse | 2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Penthouse

  • 1884 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

2 bedrooms, individually decorated, individually furnished

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2

View all photos for 2 Bedroom Ocean View Penthouse

2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Penthouse

  • Sleeps 4

View all photos for Superior One Bedroom Apartment- low floor

2 bedrooms, individually decorated, individually furnished

Superior One Bedroom Apartment- low floor

  • Sleeps 2

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 bedrooms, individually decorated, individually furnished

2 Bedroom Ocean View Sub-Penthouse

  • Sleeps 4

View all photos for Two Bedroom Apartment

2 bedrooms, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 4

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2

View all photos for 2 Bedroom Superior Apartment

2 bedrooms, individually decorated, individually furnished

2 Bedroom Superior Apartment

  • Sleeps 5

Superior Apartment

  • Sleeps 5

About the neighborhood

Gold Coast

Oceanside stay.Within a 10-minute walk of this Broadbeach hotel, you'll find Pacific Fair Shopping Centre and The Star Gold Coast. Cavill Avenue and Surfers Paradise Beach are also within 3 miles (5 km).

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • The Oasis - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • The Star Gold Coast - 9 min walk - 0.5 miles
  • Broadbeach Beach - 12 min walk - 0.7 miles

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane Espresso - ‬1 min walk
  • ‪Hideaway Kitchen & Bar - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Food Quarter - ‬5 min walk

About this property

Neptune Resort

3.5-star hotel near The Star Gold Coast
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Neptune Resort, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a steam room. A fitness center, a terrace, and barbecue grills are also featured at Neptune Resort. Free self parking is available.

This 3.5-star Gold Coast hotel is smoke free.

  • 35 guestrooms or units
  • 9 levels
  • Built in 1997
  • Towels for the beach
  • Poolside lounge chairs
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Coffee shop
Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Similar properties

Lobby

Meriton Suites Broadbeach, Gold Coast

  • Pool
  • Washer
  • Dryer
  • Free WiFi
4.6 out of 5, Wonderful, 4,375 reviews
$97 nightly
The price is $107
Oct 12 - Oct 13
Total with taxes and fees
Meriton Suites Broadbeach, Gold Coast

Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Sunday (8:30 AM – 2:00 PM), and Sunday to Monday (9:00 AM – noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. The property is professionally cleaned.

WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

How close is Neptune Resort to the airport?

Neptune Resort is 17.3 mi (32-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Neptune Resort have an airport shuttle?

Airport shuttle services are not available at Neptune Resort.

How close is Neptune Resort to the beach?

This hotel is a short 5-minute walk from Kurrawa Beach and 10-minute walk from Mermaid Beach. Don't forget your sunscreen!

Does Neptune Resort offer free breakfast?

Neptune Resort does not offer free breakfast.

Is there a casino at Neptune Resort?

No, there is no casino at this hotel, but The Star Gold Coast (6-min walk) is nearby.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

Is there free parking at Neptune Resort?

This hotel offers free self parking.

Does Neptune Resort have a pool?

Neptune Resort features an outdoor pool.

Does Neptune Resort have a restaurant?

Neptune Resort is home to Tom's Cafe, which features light fare.

Does Neptune Resort have a spa?

There are no spa services available at this hotel.

How close is Neptune Resort to downtown Gold Coast?

Neptune Resort is 1.2 mi away from Gold Coast.

Reviews

Neptune Resort Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 637 reviews
Rating 8 - Good. 220 out of 637 reviews
Rating 6 - Okay. 64 out of 637 reviews
Rating 4 - Poor. 19 out of 637 reviews
Rating 2 - Terrible. 6 out of 637 reviews

Reviews

8/10 Good

John

Stayed 7 nights in Jun 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to Pacific Fair and the Broadbeach Tavern where we had an excellent meal. Having Tom's Cafe on-site was handy too for breakfast. Would visit again. Very enjoyable!
Stayed 2 nights in Jun 2025

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls weekend away

Quite comfortable large room Accessible to transport shopping and dining
Stayed 9 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean tidy and comfortable good location will be back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy after hours check-in. Great location. Walking distance to lots of places. Everything was as per the online photos.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great location

Great location and clean. The unit could do with a refurb.
Stayed 4 nights in May 2025

4/10 Poor

David

Stayed 3 nights in May 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and overall a great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

susan-louise

Liked: Cleanliness, staff & service, property conditions & facilities
This has to be one of the best places we've stayed at on the GC. The apartment was well appointed with absolutely everything you could possibly need, separate bedroom, livjng and dining area. Washing machine, dryer. Air conditioning and a lovely big balcony. The bed was large and extremely comfortable. The pool was private and lovely and warm with a hot tub. Really quiet rooms and we hardly saw anyone else around. I will be recommending this resort to everyone. Thank you for a relaxing and perfect stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice affordable place in Broadbeach.

Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo. Beds are good enough, not amazing but definitely not bad. I like this place and it’s a regular for me when I’m up this way for business. The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2025

8/10 Good

Katerina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 2 different appartments. Nice and convenient place to stay if you are into the rush of the city. Shopping mall, public transport and the beach are right there. Place was clean, bed comfortable, staff nice. Perfect clean pool and jacuzzi. Kitchens with ok equipment. Disappointed with every morning vacuuming “alarms” at 5 am or earlier on the ground level. I have asked the receptionist if the cleaning could be performed later and they said they will try and ask them to do it later however I don’t think they did as nothing has changed. We stayed with a baby and this wasn’t ideal. Also the amount of complementary dishwashing tablets and laundry detergent considering the length of our stay wasn’t sufficient considering I was meant to take care of clean towels myself.
Stayed 3 nights in Apr 2025

2/10 Terrible

Huiqiao

Disliked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Gym pool close to shops restaurants beach clean room great bed
Stayed 4 nights in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
liked it all, congratulations!
Stayed 3 nights in Apr 2025

8/10 Good

Robyn

Liked: Property conditions & facilities
Our stay at Neptune Resort was very good
Stayed 6 nights in Mar 2025

10/10 Excellent

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds. Clean today older style apartments.
Stayed 5 nights in Mar 2025

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious reasonably priced accommodation 😊

We arrived late after the front desk was closed so it took a while to know how we were supposed to check in but got that finally straightened out. From desk personel when open were very friendly and helpful. There was no recycling bin in the suite which would be nice as they ask you to please recycle
Stayed 4 nights in Feb 2025

8/10 Good

Shayle

Traveled with partner
Liked: Staff & service
Really great location
Stayed 8 nights in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for beach and shopping centre. Felt a bit hassled by staff when we had late check in due to long drive, could have just said they’d leave a key instead of asking us to call/email office etc.
Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located property close to the broadbeach centre. Resort is on the smallish side but has all the amenities for a pleasant stay. Staff were courteous and helpful. Resort is slightly dated but very clean.and the Lifts are super fast compared to spme resorts. I would recommend this resort and would stay again.
Stayed 5 nights in Jan 2025

6/10 Okay

HK

Traveled with family
Stayed 4 nights in Jan 2025

8/10 Good

Jake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place for the price
Stayed 3 nights in Jan 2025

8/10 Good

Alexandra, Birtinya

Stayed 3 nights in Jan 2025

10/10 Excellent

James, Burlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with surface transportation a very short walk away. Close to the beach and restaurants. Exceeded our expectations
Stayed 3 nights in Jan 2025