H Luxury Residence Apartments - Holiday Paradise

4-star hotel near Cavill Avenue

Choose dates to view prices

Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View | Beach/ocean view

Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront | Balcony view

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View | Living room | 75-inch flat-screen TV with digital channels, TV, Netflix

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

3113 Surfers Paradise Boulevard, Surfers Paradise, QLD, 4217

Place, Cavill Avenue
‪1 min walk‬
Place, Chevron Renaissance
‪2 min walk‬
Place, Surfers Paradise Beach
‪5 min walk‬
Airport, Gold Coast, QLD (OOL-Coolangatta)
‪32 min drive‬

Room options

Luxury Apartment, 1 Bedroom, Kitchenette, River View

Exceptional

River view
861 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

Ocean view
1237 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchen, Pool View

1345 sq ft
1 bedroom
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchenette, City View

Exceptional

City view
968 sq ft
2 bedrooms
Sleeps 4
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

Very good

1022 sq ft
2 bedrooms
Sleeps 4
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchen, City View

City view
1022 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View

Ocean view
1829 sq ft
3 bedrooms
Sleeps 10
1 King Bed, 3 Double Beds, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View

Ocean view
2045 sq ft
4 bedrooms
Sleeps 12
1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Senior Penthouse, 4 Bedrooms, Kitchenette, Ocean View

Ocean view
1938 sq ft
4 bedrooms
Sleeps 12
1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Senior Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
2 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Premier Apartment, 2.5 Bedrooms, 2 Bathrooms, Ocean View

Good

Ocean view
3 bedrooms
Sleeps 7
1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 2 Bedrooms, Kitchenette, Ocean View

Ocean view
1237 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

Exceptional

Ocean view
1237 sq ft
2 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free WiFi

Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

Exceptional

Ocean view
1237 sq ft
1 bedroom
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free WiFi

Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

Exceptional

Ocean view
1453 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

River view
1130 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Premier Apartment, 2 Bedrooms, Balcony, Ocean View

Good

Ocean view
1237 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed
Free WiFi

Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

Exceptional

Ocean view
1453 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

75-inch flat-screen TV with digital channels, TV, Netflix

Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
1130 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Business Apartment, 2 Bedrooms, Kitchen, City View

Very good

City view
1022 sq ft
2 bedrooms
Sleeps 4
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

Very good

Ocean view
1184 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

Ocean view
1130 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
1130 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

Ocean view
1130 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

Ocean view
1453 sq ft
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Partial ocean view
1184 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Family Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
1130 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

Ocean view
1076 sq ft
3 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

Beach view
1076 sq ft
1 bedroom
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Deluxe Apartment, 1 Bedroom, Balcony, River View

River view
807 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free WiFi

Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

Ocean view
1453 sq ft
2 bedrooms
Sleeps 4
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Individually decorated, individually furnished, desk, blackout drapes

Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Ocean view
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

City view
1023 sq ft
2 bedrooms
Sleeps 4
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

Exceptional

City view
1023 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Very good

Ocean view
1238 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Ocean view
1292 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View

Wonderful

Beach view
1292 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Panoramic Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
1453 sq ft
3 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed
Free WiFi

Superior Penthouse, 3 Bedrooms, Kitchen, Ocean View

Ocean view
1829 sq ft
3 bedrooms
Sleeps 8
1 King Bed, 4 Twin Beds and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Sea View

Partial sea view
1022 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
1130 sq ft
2 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free WiFi

Premier Apartment, 3 Bedrooms, Kitchen, Ocean View

Ocean view
1399 sq ft
3 bedrooms
Sleeps 8
1 King Bed, 1 Double Bed, 3 Twin Beds and 1 Double Sofa Bed
Free WiFi

Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront

Ocean view
1776 sq ft
3 bedrooms
Sleeps 6
1 King Bed and 4 Twin Beds
Free WiFi

Superior Apartment, 2 Bedrooms, Kitchen, Ocean View

Exceptional

Ocean view
1184 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View

Partial ocean view
1237 sq ft
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Free WiFi

About the neighborhood

Gold Coast

Oceanside stay.A stay at this Surfers Paradise hotel places you steps from Cavill Avenue and within a 10-minute walk of Surfers Paradise Beach. Centro Surfers Paradise and Slingshot are also within half a mile (1 km).

What's nearby

Cavill Avenue - 1 min walk - 0.1 miles
Chevron Renaissance - 2 min walk - 0.1 miles
Slingshot - 2 min walk - 0.1 miles
Infinity Attraction - 2 min walk - 0.1 miles
Surfers Paradise Beach - 5 min walk - 0.3 miles

Getting around

Cypress Avenue Station - 7 min walk
Varsity Lakes Station - 21 min drive
Coolangatta Airport (OOL) - 39 min drive

Restaurants

‪Gong Cha Surfers Paradise - ‬2 min walk
‪Ramen Danbo - ‬1 min walk
‪La Porchetta - ‬2 min walk
‪Catch Restaurant - ‬1 min walk
‪Stairwell Coffee - ‬1 min walk

About this property

H Luxury Residence Apartments - Holiday Paradise

4-star hotel near Cavill Avenue

H Luxury Residence Apartments - Holiday Paradise offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A fitness center, spa services, and barbecue grills are also featured at the business-friendly H Luxury Residence Apartments - Holiday Paradise. Limited free parking is available on a first-come, first-served basis.

This 4-star Gold Coast hotel is smoke free.

35 guestrooms or units

Poolside lounge chairs

Umbrellas for the pool

Express check-in

Express check-out

Storage area for luggage

Tour and ticket information

Garden

BBQ grill(s)

Outdoor picnic space

No smoking on site

Bar or lounge

Coffee shop

Dining venue

H Luxury Residence Apartments - Holiday Paradise offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and espresso makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks and dining tables. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 75-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

4 Bedroom 2.5 Bathroom Ocean Spa - High Floor Apartment | Balcony

Pool
Kitchen
Washer
Dryer

$308 nightly

Jun 8 - Jun 9

Total with taxes and fees

Property amenities

Family friendly

Children's pool
Dining table
High chair
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washer/dryer
Indoor pool
Living room
Outdoor pool
Separate in-room dining area

Internet

Available in all rooms: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Free covered self parking on site
Limited onsite self parking

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Children's pool
Gym
Indoor pool
Outdoor pool
Sauna
Steam room

Accessibility

Area rugs in room
No elevator
Thin carpet in room
Tile flooring in room

Room amenities

Entertainment

75-inch flat-screen TV with premium digital channels
Netflix
Streaming services

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Separate dining area
Stovetop
Toaster

Access via exterior corridors
Air conditioning
Desk
Dryer
Heating
Individual decor
Individual furnishings
Iron/ironing board
Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AUD 29.0 per night.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping is available for an additional fee and varies based on unit size
Rollaway bed fee: AUD 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

H Residence Apartments Holiday Paradise Apartment

H Residence Apartments Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise

H Residence Apartments Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise

H Residence Apartments- Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise Apartment

Apartment H Residence Apartments- Holiday Paradise

H Apartments Holiday Paradise

H Residence Apartments Holiday Paradise

H Luxury Residence Apartments Holiday Paradise

H Luxury Residence Apartments - Holiday Paradise Hotel

Frequently asked questions

How close is H Luxury Residence Apartments - Holiday Paradise to the airport?

H Luxury Residence Apartments - Holiday Paradise is 19.2 mi (39-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at H Luxury Residence Apartments - Holiday Paradise?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at H Luxury Residence Apartments - Holiday Paradise on Jun 16, 2026 start from $169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does H Luxury Residence Apartments - Holiday Paradise have an airport shuttle?

Airport shuttle services are not available at H Luxury Residence Apartments - Holiday Paradise.

How close is H Luxury Residence Apartments - Holiday Paradise to the beach?

This hotel is a short 6-minute walk from Surfers Paradise Beach and 11-minute walk from Budds Beach. Don't forget your sunscreen!

Does H Luxury Residence Apartments - Holiday Paradise offer free breakfast?

H Luxury Residence Apartments - Holiday Paradise does not offer free breakfast.

Is there a casino at H Luxury Residence Apartments - Holiday Paradise?

No, there is no casino at this hotel, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at H Luxury Residence Apartments - Holiday Paradise?

Check-in start time: 3 PM; Check-in end time: 5 PM.

Is there free parking at H Luxury Residence Apartments - Holiday Paradise?

This hotel offers free self parking.

Does H Luxury Residence Apartments - Holiday Paradise have a pool?

H Luxury Residence Apartments - Holiday Paradise features an indoor pool, an outdoor pool, and a children's pool.

Does H Luxury Residence Apartments - Holiday Paradise have a restaurant?

Yes, there is a restaurant on site.

Does H Luxury Residence Apartments - Holiday Paradise have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is H Luxury Residence Apartments - Holiday Paradise to downtown Gold Coast?

H Luxury Residence Apartments - Holiday Paradise is 1.1 mi away from Gold Coast.

H Luxury Residence Apartments - Holiday Paradise Reviews

7.8

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8/10 Good

Remo

Traveled with partner

Feb 18, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location! Close to beach, night spots, restaurants, right on the tram line to reach the rest of the Gold Coast. Office to check in was right there beside the entrance to the residential building. Only down side was that as we had arrived on an early flight, I requested a slightly earlier check in than than the 3pm. No effort was made to accommodate that request as the room still wasn't ready at 2.50pm. Some rooms must have been ready earlier, but not ours, despite a request.

Stayed 4 nights in Feb 2026

10/10 Excellent

Jo-ann

Feb 17, 2026

In m

Stayed 4 nights in Feb 2026

8/10 Good

DEREK

Traveled with family

Feb 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

All good

Stayed 3 nights in Feb 2026

8/10 Good

Edward

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean to what is expected

Stayed 4 nights in Feb 2026

10/10 Excellent

Khadija

Traveled with group, Traveled with family

Feb 9, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities

Stayed 7 nights in Jan 2026

10/10 Excellent

Diomelyn

Traveled with family and small children, Traveled with family

Feb 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Most of our stay was phenominal, although i had a hard time finding the locker for keys when checking in. And the parking needs more details for the guest to understand where to park exactly. But everyting went smoothly. The staff replied to my inquiry quickly. Thank you. We will definitely come back again.

Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Traveled with family

Feb 1, 2026

Liked: Amenities, property conditions & facilities

View was beautiful a room was clean but could have been a lot cleaner. Overall we enjoyed our stay

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Traveled with family and small children

Jan 30, 2026

Liked: Cleanliness, amenities, property conditions & facilities

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were very friendly and helpful at all times. The location is excellent and close to everything. I would definitely stay here again and highly recommend it.

Stayed 4 nights in Jan 2026

10/10 Excellent

Todd

Traveled with family

Jan 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Yes

Stayed 5 nights in Jan 2026

10/10 Excellent

Eru

Traveled with family

Jan 27, 2026

Liked: Cleanliness, staff & service, amenities

Room was clean and comfortable

Stayed 3 nights in Jan 2026

10/10 Excellent

Hasham

Jan 26, 2026

Stayed 6 nights in Dec 2025

6/10 Okay

Kate

Traveled with family

Jan 21, 2026

Liked: Amenities

Disliked: Cleanliness

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.

Stayed 4 nights in Jan 2026

8/10 Good

Leanne

Traveled with family and small children

Jan 21, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great apartment n views great location

Stayed 4 nights in Jan 2026

8/10 Good

suprit

Traveled with family and small children

Jan 18, 2026

Liked: Cleanliness

Location of apartment was great. Just they have to maintain unit well as some amenties not working

Stayed 2 nights in Jan 2026

8/10 Good

Megha

Traveled with family

Jan 5, 2026

Liked: Amenities

The location was excellent and room was clean. It was vey basic so if you are looking for something more luxurious as the name suggests thats not it. The staff was helpful and responsive and instructions were clear. It is attached to the hIlton hotel so you can use the amenities which is useful eg: Pool, gym etc. The biggest positive was the location...super convenient.

Stayed 6 nights in Dec 2025

10/10 Excellent

ashlee

Jan 4, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great location, room was clean and well looked after. Thoroughly enjoyed our stay.

Stayed 4 nights in Dec 2025

4/10 Poor

Nikkei

Jan 4, 2026

Liked: Cleanliness

Disliked: Staff & service

Location is awesome and views are amazing . What lets this holiday experience down is the lack of communication through the holiday booking company and the wifi in the room was terrible. I had conversations through wotif and they told me one thing but yet the holiday company told me another thing. The major one was the actual name of hotel. I was told I was staying in Hilton but the day before arrival I found out we were staying at Peppers Soul. The bedding configuration wasn’t setup as to how we had asked (this was rectified after I contacted the holiday booking company and they sent the cleaners to reset beds). Then the mid week clean we arranged prior didn’t get done (this was also rectified also after I contacted them again). Unfortunately they put the king bed back to singles again, I told them at the time as we left for lunch but they didn’t fix that and I had to contact the holiday company once again and wait for them to return to changed the beds again. Our room wif kept stopping and had to contact holiday company again who sent out a technician which was good for a few days but then it stopped working again and we couldn’t be bothered to have to contact the again as by this point I was just sick of having to contact them all the time. Another thing that annoyed us was having only 2 sets of keys for a 3 bedroom unit. I asked prior for 3 keys in wotif and it must of been AI that responded as was told I could but he holiday booking company policy is for 2 sets only.

Stayed 8 nights in Dec 2025

2/10 Terrible

sarabjeet

Traveled with family

Dec 30, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was a mixed bag, the accommodation in terms of the actual place was terrible. We payed over $4000 for 4 nights, the view was amazing however, everything else was terrible, starting with he lift situation happening at the time of our stay to the fact that the bathroom had no supplies, anything left there was previously used. We contacted management for basic kitchen supplies and they came in to place everything in the unit before responding to us. The unit lacked basic necessities, such as toilet paper, towels, soap, and other shower amenities commonly found at places advertising themselves as ‘luxury’. The plus to staying here was the 2 minute walk to the beach and restaurant, aside from that one positive I wouldn’t be staying here again.

Stayed 4 nights in Dec 2025

6/10 Okay

Caitlin

Dec 27, 2025

The location and facilities available were great. The main

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Dec 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Incredible apartment with the most amazing views!!

Stayed 1 night in Dec 2025

8/10 Good

Elaine

Traveled with family

Dec 12, 2025

Liked: Cleanliness, amenities

Great views. The apartment is a bit tired.

Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn, Narre Warren South

Traveled with family

Nov 24, 2025

Liked: Cleanliness, property conditions & facilities

Amazing apartment and location! Very close to the beach, shops & restaurants. We had an issue with a door handle but management were very quick to get it fixed. Will definitely book again.

Stayed 5 nights in Nov 2025

8/10 Good

Sivi

Traveled with family

Nov 23, 2025

Liked: Property conditions & facilities

Spacious room and beautiful view. I arrived early and they checked me in which I was very grateful for, thanks to the people at reception.

Stayed 3 nights in Nov 2025

10/10 Excellent

Fadi

Nov 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were really nice and attentive during check in and check out, the unit was spotless and central to all amneeties definitely will be back

Stayed 3 nights in Nov 2025

8/10 Good

Hayleigh

Traveled with family and small children

Nov 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The apartment was clean we however found some items from previous tenants under the couch when folded out. The stay was amazing outside of that the staff were helpful the amenities were amazing for access.

Stayed 2 nights in Nov 2025

H Luxury Residence Apartments - Holiday Paradise

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Luxury Apartment, 1 Bedroom, Kitchenette, River View

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Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

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Elite Apartment, 2 Bedrooms, Kitchen, Pool View

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Elite Apartment, 2 Bedrooms, Kitchenette, City View

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Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

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Elite Apartment, 2 Bedrooms, Kitchen, City View

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Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View

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Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View

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Senior Penthouse, 4 Bedrooms, Kitchenette, Ocean View

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Senior Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

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Premier Apartment, 2.5 Bedrooms, 2 Bathrooms, Ocean View

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Panoramic Apartment, 2 Bedrooms, Kitchenette, Ocean View

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Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

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Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

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Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

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Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

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Premier Apartment, 2 Bedrooms, Balcony, Ocean View

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Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

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Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

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Business Apartment, 2 Bedrooms, Kitchen, City View

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Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

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Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

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Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

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Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

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Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

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Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

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Family Apartment, 2 Bedrooms, Kitchen, Ocean View

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Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

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Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

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Deluxe Apartment, 1 Bedroom, Balcony, River View

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Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

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Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

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Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

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Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

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Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

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Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

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