H Luxury Residence Apartments - Holiday Paradise

4.0 star property
Family-friendly 4-star hotel near Surfers Paradise Beach

Choose dates to view prices

Photo gallery for H Luxury Residence Apartments - Holiday Paradise

Balcony
Beach/ocean view
Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View | Living room | 75-inch flat-screen TV with digital channels, TV, Netflix
Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View | Beach/ocean view
Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront | Balcony view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3113 Surfers Paradise Boulevard, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪1 min walk‬
  • Place, Chevron Renaissance
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

Luxury Apartment, 1 Bedroom, Kitchenette, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

  • Ocean view
  • 1237 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchen, Pool View

  • 1345 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

8.0 out of 10
Very good
(1 review)
  • 1022 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchen, City View

  • City view
  • 1022 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1829 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 2045 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Senior Penthouse, 4 Bedrooms, Kitchenette, Ocean View

  • Ocean view
  • 1938 sq ft
  • 4 bedrooms
  • Sleeps 12
  • 1 King Bed, 4 Double Beds, 1 Twin Bed and 1 Double Sofa Bed

Senior Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Premier Apartment, 2.5 Bedrooms, 2 Bathrooms, Ocean View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, Kitchenette, Ocean View

  • Ocean view
  • 1237 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1237 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

  • River view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Premier Apartment, 2 Bedrooms, Balcony, Ocean View

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 1237 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Business Apartment, 2 Bedrooms, Kitchen, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1022 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

  • Ocean view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

  • Ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1076 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

  • Beach view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

  • Ocean view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

  • City view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Double Bed and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

  • Ocean view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Panoramic Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

  • Ocean view
  • 1453 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

Superior Penthouse, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1829 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Sea View

  • Partial sea view
  • 1022 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

  • Ocean view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Premier Apartment, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed, 3 Twin Beds and 1 Double Sofa Bed

Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront

  • Ocean view
  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

Superior Apartment, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View

  • Partial ocean view
  • 1237 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

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About the neighborhood

Gold Coast

Oceanside stay.A stay at this Surfers Paradise hotel places you steps from Cavill Avenue and within a 10-minute walk of Surfers Paradise Beach. Centro Surfers Paradise and Slingshot are also within half a mile (1 km).

What's nearby

  • Cavill Avenue - 1 min walk - 0.1 miles
  • Chevron Renaissance - 2 min walk - 0.1 miles
  • Slingshot - 2 min walk - 0.1 miles
  • Infinity Attraction - 2 min walk - 0.1 miles
  • Surfers Paradise Beach - 3 min walk - 0.2 miles

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 21 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪La Porchetta - ‬2 min walk
  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Stairwell Coffee - ‬1 min walk
  • ‪Ramen Danbo - ‬1 min walk
  • ‪Catch Restaurant - ‬1 min walk

About this property

H Luxury Residence Apartments - Holiday Paradise

Family-friendly 4-star hotel near Surfers Paradise Beach
H Luxury Residence Apartments - Holiday Paradise offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A fitness center, spa services, and barbecue grills are also featured at the family-friendly H Luxury Residence Apartments - Holiday Paradise. Limited free parking is available on a first-come, first-served basis.

This 4-star Gold Coast hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
H Luxury Residence Apartments - Holiday Paradise offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and espresso makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks and dining tables. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 75-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Area rugs in room
  • No elevator
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Entertainment

  • 75-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 29.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

H Residence Apartments Holiday Paradise Apartment
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments- Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise Apartment
Apartment H Residence Apartments- Holiday Paradise
H Apartments Holiday Paradise
H Apartments Holiday Paradise
H Residence Apartments Holiday Paradise
H Luxury Residence Apartments Holiday Paradise
H Luxury Residence Apartments - Holiday Paradise Hotel

Frequently asked questions

How close is H Luxury Residence Apartments - Holiday Paradise to the airport?

H Luxury Residence Apartments - Holiday Paradise is 19.2 mi (39-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at H Luxury Residence Apartments - Holiday Paradise?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at H Luxury Residence Apartments - Holiday Paradise on Apr 21, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does H Luxury Residence Apartments - Holiday Paradise have an airport shuttle?

Airport shuttle services are not available at H Luxury Residence Apartments - Holiday Paradise.

How close is H Luxury Residence Apartments - Holiday Paradise to the beach?

This hotel is a short 6-minute walk from Surfers Paradise Beach and 11-minute walk from Budds Beach. Don't forget your sunscreen!

Does H Luxury Residence Apartments - Holiday Paradise offer free breakfast?

H Luxury Residence Apartments - Holiday Paradise does not offer free breakfast.

Is there a casino at H Luxury Residence Apartments - Holiday Paradise?

No, there is no casino at this hotel, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at H Luxury Residence Apartments - Holiday Paradise?

Check-in start time: 3 PM; Check-in end time: 5 PM.

Is there free parking at H Luxury Residence Apartments - Holiday Paradise?

This hotel offers free self parking.

Does H Luxury Residence Apartments - Holiday Paradise have a pool?

H Luxury Residence Apartments - Holiday Paradise features an indoor pool, an outdoor pool, and a children's pool.

Does H Luxury Residence Apartments - Holiday Paradise have a restaurant?

Yes, there is a restaurant on site.

Does H Luxury Residence Apartments - Holiday Paradise have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is H Luxury Residence Apartments - Holiday Paradise to downtown Gold Coast?

H Luxury Residence Apartments - Holiday Paradise is 1.1 mi away from Gold Coast.

H Luxury Residence Apartments - Holiday Paradise Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 360 reviews
Rating 8 - Good. 100 out of 360 reviews
Rating 6 - Okay. 42 out of 360 reviews
Rating 4 - Poor. 30 out of 360 reviews
Rating 2 - Terrible. 31 out of 360 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

sarabjeet

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a mixed bag, the accommodation in terms of the actual place was terrible. We payed over $4000 for 4 nights, the view was amazing however, everything else was terrible, starting with he lift situation happening at the time of our stay to the fact that the bathroom had no supplies, anything left there was previously used. We contacted management for basic kitchen supplies and they came in to place everything in the unit before responding to us. The unit lacked basic necessities, such as toilet paper, towels, soap, and other shower amenities commonly found at places advertising themselves as ‘luxury’. The plus to staying here was the 2 minute walk to the beach and restaurant, aside from that one positive I wouldn’t be staying here again.
Stayed 4 nights in Dec 2025

6/10 Okay

Caitlin

The location and facilities available were great. The main
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible apartment with the most amazing views!!
Stayed 1 night in Dec 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, amenities
Great views. The apartment is a bit tired.
Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn, Narre Warren South

Traveled with family
Liked: Cleanliness, property conditions & facilities
Amazing apartment and location! Very close to the beach, shops & restaurants. We had an issue with a door handle but management were very quick to get it fixed. Will definitely book again.
Stayed 5 nights in Nov 2025

8/10 Good

Sivi

Traveled with family
Liked: Property conditions & facilities
Spacious room and beautiful view. I arrived early and they checked me in which I was very grateful for, thanks to the people at reception.
Stayed 3 nights in Nov 2025

10/10 Excellent

Fadi

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and attentive during check in and check out, the unit was spotless and central to all amneeties definitely will be back
Stayed 3 nights in Nov 2025

8/10 Good

Hayleigh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean we however found some items from previous tenants under the couch when folded out. The stay was amazing outside of that the staff were helpful the amenities were amazing for access.
Stayed 2 nights in Nov 2025

2/10 Terrible

Andy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
the whole unit was super dirty, lots of cockroaches, flies and even crickets throughout the whole apartment, dining room hallway, bedrooms and bathrooms. One of the windows in bedroom couldn’t even shut, made it unsleepable for the first night when it had thunderstorm, never ever recommend it!!!! don’t ever think about booking this or it will be a disaster and money wasted like we did!! ZERO STAR
Stayed 6 nights in Nov 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Billy

Stayed 2 nights in Oct 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful services
Stayed 1 night in Oct 2025

10/10 Excellent

kathryn, swan hill

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top spot for anyone wanting to visit the Goldie , clean , amazing views and a lift that goes like a rocket
Stayed 1 night in Aug 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view only thing was the dryer needs replacing its very very noisy
Stayed 7 nights in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was in a great location walking distance to everything and the hotel facilities were great. The beds were average very springy and soft and there were no fry pans that actually worked on the electric cooktop. Some of the basics like salt & pepper, tea, sugar and coffee would have been nice. Overall we had a nice stay only some minor issues but no deal breakers. The view on the balcony and the bedrooms were fantastic. I would stay again
Stayed 4 nights in Aug 2025

8/10 Good

leeyah

Traveled with family
Liked: Staff & service, amenities
Fantastic location!!! Everything super close. Kids loved the pool area.comfortable beds. Aircon wasn’t as cool as we would have liked some rooms were a little stuffy but being winter wasn’t a huge deal breaker (key collection was easy just dropped my wife did a lap of the block and she was already waiting for me at the parking entrance on return. 2 keycards so our kids could come and go to the pool as pleased without us being stuck. Overall pleasant stay.staff on pick up were amazing very friendly and responded immediately to any questions we had through out our stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ethen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fantastic. Super friendly and efficient in the office. And when we got up to the room it was everything we wanted and more. Will definitely be using again on our next trip to Brisbane. Thank you for setting a great tone for the rest of our Holiday!
Stayed 4 nights in Aug 2025

4/10 Poor

yasna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really helpful during both my check-in and check-out, especially as my times were a bit unusual. I really appreciated their assistance. However, when we visited H Luxury Residence Apartments seven years ago, we got a very similar room — right down to the same couches, which still had the same covers. Unfortunately, the couches were extremely dirty, the carpet had dirt and strange stains all over, and even the mirror near the entrance hadn’t been cleaned. The toilets and bathrooms were covered in black mould, which is definitely not ideal when you’re planning to use the shower. One of the shower doors wouldn’t even close properly, so whoever used it ended up freezing. We also had a bit of trouble with the stove — it worked one day, didn’t work the next, and then started working again. This might have been user error, but it was still frustrating. The main reason I didn’t contact staff about these issues straight away is that we were only using the room to sleep in and didn’t spend any more time there than necessary. The parking was excellent, but the rooms are in serious need of attention — the couch covers, carpets, bathrooms, and toilets need a deep clean, and worn-out fixtures should be replaced. The little communication I had with staff was fantastic, but unfortunately the condition of the room was disappointing. We booked the hotel mainly for its location, and if we stay again, it will be for the location only — not for the rooms, which were absolutely
Stayed 4 nights in Aug 2025

2/10 Terrible

Kate

Disliked: Staff & service
Stayed 6 nights in Jul 2025

8/10 Good

Hollie

Stayed 4 nights in Jul 2025

8/10 Good

Sivi

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this place.
Stayed 4 nights in Jul 2025

6/10 Okay

Damien

Traveled with family
Liked: Cleanliness, amenities
Although the H residence is within the Hilton it’s managed separately, which checking in/out wasn’t very convenient finding parking
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Stayed 2 nights in Jul 2025