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U Hotel Penang

3.0 star property
3-star hotel in Gelugor

Choose dates to view prices

Photo gallery for U Hotel Penang

Room amenity
Regular Twin (Luna) | In-room safe, desk, bed sheets
Reception
Exterior
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪2 min walk‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪10 min drive‬

Room options

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.6 out of 10
Good
(4 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

George Town

Gelugor stay.With a stay at this Gelugor hotel, you'll be within half a mile (1 km) of University of Science-Malaysia and 2 miles (3 km) of RECSAM and Institute Pendidikan Guru. Penang Youth and Sports Complex and Queensbay Mall are also within 2 miles (3 km).

What's nearby

  • University of Science-Malaysia - 2 min walk - 0.1 miles
  • Penang Youth and Sports Complex - 3 min drive - 1.2 miles
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 1.9 miles
  • Queensbay Mall - 3 min drive - 1.9 miles
  • Penang Bridge West End - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Fatty Fatty Chicken Rice - ‬2 min walk
  • ‪Ekonomi Tomyam - ‬1 min walk
  • ‪Kim Hin Cafe - ‬1 min walk
  • ‪Tong Shui Xiao Po 糖水小铺 - ‬2 min walk
  • ‪Kedai Makanan Seong Huat (祥发茶餐室) - ‬2 min walk

About this property

U Hotel Penang

3-star hotel in Gelugor
Business amenities include a business center and a meeting room. U Hotel Penang also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star George Town hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Built in 2014
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • 1 conference room
U Hotel Penang offers 128 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

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Interior
Cititel Express Penang
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, 374 reviews
$44 nightly
The price is $51
Feb 12 - Feb 13
Total with taxes and fees
Cititel Express Penang

Property amenities

Family friendly

  • Laundry facilities

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at U Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

How close is U Hotel Penang to the airport?

U Hotel Penang is 6.3 mi (16-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

Does U Hotel Penang have an airport shuttle?

Airport shuttle services are not available at U Hotel Penang.

How close is U Hotel Penang to the beach?

This hotel is 11.5 mi (33-min drive) from Batu Ferringhi Beach and 11.6 mi (34-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does U Hotel Penang offer free breakfast?

U Hotel Penang does not offer free breakfast.

Is there a casino at U Hotel Penang?

No, there is no casino at this hotel.

What time is check-in at U Hotel Penang?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at U Hotel Penang?

This hotel offers free self parking.

Does U Hotel Penang have a pool?

U Hotel Penang does not have a pool.

Does U Hotel Penang have a spa?

There are no spa services available at this hotel.

How close is U Hotel Penang to downtown George Town?

U Hotel Penang is 0.3 mi away from Si Dua Besar.

U Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 305 reviews
Rating 8 - Good. 157 out of 305 reviews
Rating 6 - Okay. 39 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mohamed Yousuf

Stayed 5 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good hotel for stopover in Penang.
Stayed 1 night in Oct 2025

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025

6/10 Okay

Dhana

Traveled with partner
Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Stayed 1 night in May 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Ooi, Gelugor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025

10/10 Excellent

Ooi, Gelugor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ahmad, Kota Bharu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ooi, Gelugor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023