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Hotel Description

3.5-star hotel near KOMTAR, connected to a shopping center

Heart of George Town

A stay at this Downtown George Town hotel places you steps from Penang Times Square and within a 10-minute walk of KOMTAR. Gurney Drive and Loh guan Lye Specialist Centre are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Express check-in, express check-out, and a computer station are also on offer.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 250 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free newspapers, and free bottled water.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$46* Per night/room May 12 - May 13

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe 1 King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Sunway Hotel Georgetown Penang. This 3.5-star George Town hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 16 levels
  • Built in 1994
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Limited onsite parking

Transport

  • Airport: Penang Intl. Airport (PEN) (17.9 km / 11.1 mi)

Room Amenities

Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: MYR 25 for adults and MYR 17 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunway
  • Sunway Georgetown Penang
  • Sunway Hotel Penang
  • Sunway Hotel Georgetown Penang
  • Sunway Hotel Penang Georgetown
  • Sunway Penang Georgetown
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Penang
  • Sunway Georgetown Penang
  • Sunway Hotel Georgetown Penang Hotel
  • Sunway Hotel Georgetown Penang George Town
  • Sunway Hotel Georgetown Penang Hotel George Town

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.