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Hotel NEO+ Penang by ASTON

3.5 star property
3.5-star hotel near Hin Bus Depot Art Centre

Choose dates to view prices

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
View from room
Lobby lounge
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪3 min walk‬
  • Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double | Premium bedding, minibar, in-room safe, desk

Superior Double

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin | Premium bedding, minibar, in-room safe, desk

Superior Twin

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Neo Room

Premium bedding, minibar, in-room safe, desk

Neo Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

George Town

Downtown George Town stay.With a stay at this Downtown George Town hotel, you'll be steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.5 mi (0.9 km) away.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Penang Times Square - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.5 miles
  • Gurney Drive - 3 min drive - 1.5 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel near Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Malay

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Sunway Hotel Georgetown Penang

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$64 nightly
The price is $71
May 29 - May 30
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

How close is Hotel NEO+ Penang by ASTON to the airport?

Hotel NEO+ Penang by ASTON is 10.7 mi (24-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Jun 7, 2025 start from $54.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel NEO+ Penang by ASTON have an airport shuttle?

Airport shuttle services are not available at Hotel NEO+ Penang by ASTON.

How close is Hotel NEO+ Penang by ASTON to the beach?

This hotel is 7.6 mi (25-min drive) from Batu Ferringhi Beach and 7.7 mi (27-min drive) from Tanjung Bungah Beach. Don't forget your sunscreen!

Does Hotel NEO+ Penang by ASTON offer free breakfast?

Free breakfast isn’t provided at Hotel NEO+ Penang by ASTON, but buffet breakfast is offered for a fee of MYR 31.80 for adults and MYR 16 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel NEO+ Penang by ASTON?

No, there is no casino at this hotel.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel NEO+ Penang by ASTON?

This hotel offers free self parking.

Does Hotel NEO+ Penang by ASTON have a pool?

Hotel NEO+ Penang by ASTON features an outdoor pool.

Does Hotel NEO+ Penang by ASTON have a restaurant?

Yes, there is a restaurant on site.

Does Hotel NEO+ Penang by ASTON have a spa?

There are no spa services available at this hotel.

How close is Hotel NEO+ Penang by ASTON to downtown George Town?

Hotel NEO+ Penang by ASTON is 0.5 mi away from George Town.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 923 reviews
Rating 8 - Good. 455 out of 923 reviews
Rating 6 - Okay. 181 out of 923 reviews
Rating 4 - Poor. 28 out of 923 reviews
Rating 2 - Terrible. 17 out of 923 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025

8/10 Good

Christine S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the hotel and staff were. Great. The. Uffett breakfast was fabulous
Stayed 1 night in Feb 2025

8/10 Good

XUE WEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
Stayed 2 nights in Feb 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bed was good..wifi & shower good.breakfast good...pool above average..... 1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
Stayed 5 nights in Jan 2025

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Stayed 10 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025

8/10 Good

LI

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter Speed

Stayed 5 nights in Dec 2024

8/10 Good

MOGAMAT, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Stayed 2 nights in Dec 2024

4/10 Poor

Ben

Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Travelling

Very pleasant stay, great location, great facilities. Rooftop pool was clean and had beautiful views. Very good quality room for the price. Thieva and Eila at reception very nice and very helpful throughout my stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim kwan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

On keat

Room dark with only a small spot light. No light on top of long mirror. No hand shower in bathroom. Water flows out and wet the whole bathroom including the WC and sink area after showering. A single small bed lamp in between 2 singles beds and it was not bright enough. No face towels provided during the whole 6 nights.
Stayed 6 nights in Oct 2024

8/10 Good

Kadiman

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary P N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and relaxing stay

Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang Nyit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good venue to stay. Very convenient
Stayed 1 night in Jul 2024