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Mercure Penang Beach

4.0 star property
4-star beachfront hotel near Gurney Plaza

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Photo gallery for Mercure Penang Beach

Miscellaneous
On the beach
Bar (on property)
Meeting facility
Breakfast, lunch, dinner served; beach views

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
505, Jalan Tanjung Bungah, George Town, Penang, 11200
  • Place, Gurney Drive
  • Place, Gurney Plaza
    ‪3 min drive‬
  • Place, Penang Hill
    ‪17 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

Superior Twin Room, 2 Twin Beds, Ocean View | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

George Town

Beachside getaway.A stay at this Tanjung Bungah hotel places you within 3 miles (5 km) of Gurney Plaza and 6 miles (10 km) of Arulmigu Balathandayuthapani Temple. KOMTAR and Penang City Hall are also within 6 miles (10 km).

What's nearby

  • Straits Quay Mall - 17 min walk - 0.9 miles
  • Gurney Plaza - 3 min drive - 2.2 miles
  • Arulmigu Balathandayuthapani Temple - 5 min drive - 3.1 miles
  • KOMTAR - 8 min drive - 4.5 miles
  • Penang Hill - 17 min drive - 7.1 miles

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang Intl. Airport (PEN) - 40 min drive

Restaurants

  • ‪Viva Local Food Heaven - ‬7 min walk
  • ‪Pang (Hainan) Seafood - ‬3 min walk
  • ‪Tanjung Point Residencies - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Taiba Shawerma - ‬6 min walk

About this property

Mercure Penang Beach

4-star beachfront hotel near Gurney Plaza
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Mercure Penang Beach offers its guests a children's pool, an outdoor pool, and a fitness center. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Mercure Penang Beach. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 1993
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Mercure Penang Beach offers 220 accommodations with minibars and laptop-compatible safes. LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 40 for children
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 106.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

How close is Mercure Penang Beach to the airport?

Mercure Penang Beach is 14.5 mi (40-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

Does Mercure Penang Beach have an airport shuttle?

Airport shuttle services are not available at Mercure Penang Beach.

How close is Mercure Penang Beach to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Mercure Penang Beach offer free breakfast?

Free breakfast isn’t provided at Mercure Penang Beach, but buffet breakfast is offered for a fee of MYR 40 for adults and MYR 40 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Mercure Penang Beach?

No, there is no casino at this hotel.

What time is check-in at Mercure Penang Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Mercure Penang Beach?

This hotel offers free self parking.

Does Mercure Penang Beach have a pool?

Mercure Penang Beach features an outdoor pool and a children's pool.

Does Mercure Penang Beach have a restaurant?

Mercure Penang Beach is home to The Ombak, which features ocean views, a beachfront location, and al fresco dining.

Does Mercure Penang Beach have a spa?

There are no spa services available at this hotel.

How close is Mercure Penang Beach to downtown George Town?

Mercure Penang Beach is 4.1 mi away from George Town.

Reviews

Mercure Penang Beach Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 745 reviews
Rating 8 - Good. 330 out of 745 reviews
Rating 6 - Okay. 128 out of 745 reviews
Rating 4 - Poor. 43 out of 745 reviews
Rating 2 - Terrible. 35 out of 745 reviews

Reviews

10/10 Excellent

Julie, Spencer

Liked: Cleanliness, amenities, property conditions & facilities
My group had a week of meetings in the Pinang Room.
Stayed 1 night in Jun 2025

6/10 Okay

Gemma

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location with beautiful beach front and nice pool. Rooms are large. However this experience didn’t live up to what I expected of a well known international hotel brand. The rooms were noisy, we had to asked to be moved as we could hear everything through an adjoining door to the room next door. There was black mould in the shower and despite staying 9 nights our room was not cleaned once, just made up daily. A few times we came back late in the afternoon and our room still hadn’t been made up. The WiFi hardly ever worked in our room. If you wanted to ask reception about anything it was always very slow to be able to speak to someone.
Stayed 9 nights in Jun 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great family hotel on the beach

It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jiangxue

Stayed 3 nights in May 2025

10/10 Excellent

SURAINI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sgt mewah cantik bersih makanan di restoran sedap
Stayed 1 night in May 2025

8/10 Good

Douglas John Lachlan

Traveled with family
Liked: Staff & service, amenities
Nice place for a reasonable cost. The place needed maintenance and was a little far out of town
Stayed 7 nights in May 2025

6/10 Okay

Tim

Disliked: Property conditions & facilities
Great location and nice pool which was not busy in late March. Horrible threadbare towels in the otherwise okay room. On site dining only okay. Communication about dining room schedule such as how Ramadan impacted dinner options and expectations regarding paying up front needs improvement.
Stayed 4 nights in Mar 2025

10/10 Excellent

tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is nice. Could have used some more clean up. There were trash litter around that kind of making dipping into the warm ocean less of an attraction.
Stayed 3 nights in Feb 2025

6/10 Okay

Shernie

Liked: Cleanliness, amenities
The only thing I dislike is the bathroom area where the shower curtain smell and bath towels smell too. I’ve requested twice bath towels and it is still smell.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel on the beach. Great breakfast .

Stayed 5 nights in Feb 2025

10/10 Excellent

Logendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view room was nice. Comfortable size room with all the amenities
Stayed 2 nights in Jan 2025

2/10 Terrible

Evonne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Stayed 2 nights in Nov 2024

4/10 Poor

Timothy H

Business traveler
Disliked: Cleanliness, property conditions & facilities
Older Hotel that needs updating. Bathroom door rotten at the bottom and room very dusty
Stayed 1 night in Dec 2024

6/10 Okay

Noor

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and nice to stay for short time.
Stayed 2 nights in Nov 2024

6/10 Okay

MEI LIN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping need to be improved. Therr are stain on pillow and bed sheet. Toilet roll not available. Didnt generate the receipt while i pay at property.
Stayed 2 nights in Nov 2024

8/10 Good

Simone

Nice property but dated.
Stayed 3 nights in Nov 2024

8/10 Good

K A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Stayed 1 night in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Stayed 9 nights in Sep 2024

10/10 Excellent

Hsiu Jiuan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was decent size. Great staff. Limited dining options around the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Yew Hooi

Traveled with family
Liked: Staff & service

Lack of room amenities

Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Stayed 1 night in Aug 2024

8/10 Good

Nur

Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2023

8/10 Good

Pak-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Walter

Stayed 1 night in Jun 2024

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
Stayed 3 nights in May 2024