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The Palms Motel

2.0 star property
Enjoy the free parking at this Geneva-on-the-Lake motel

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Photo gallery for The Palms Motel

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Bed sheets
Free toiletries, towels, soap, shampoo
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
5169 Lake Rd E, Geneva, OH, 44041
  • Old Firehouse Winery
    ‪13 min walk‬
  • Lakehouse Inn & Winery
    ‪19 min walk‬
  • Geneva State Park
    ‪5 min drive‬

Room options

View all photos for King Room

King Room | Bed sheets

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens | Bed sheets

Double Queens

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Geneva

In Geneva-on-the-Lake .Within a 10-minute walk of the motel, you'll find Lake Erie and Geneva Township Park. Also, Allison's Mini-Golf is within half a mile (1 km) and Old Firehouse Winery is within 2 miles (3 km).
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What's nearby

  • Old Firehouse Winery - 13 min walk - 0.7 miles
  • Adventure Zone - 18 min walk - 1.0 mile
  • Lakehouse Inn & Winery - 19 min walk - 1.1 miles
  • Geneva State Park - 5 min drive - 1.8 miles
  • Geneva Marina - 5 min drive - 1.8 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 49 min drive

Restaurants

  • ‪Mary's Diner - ‬8 min drive
  • ‪Sportsterz Bar And Grille - ‬9 min walk
  • ‪The Boot - ‬7 min drive
  • ‪Bb's Corner Carry Out - ‬9 min drive
  • ‪The Lodge at Geneva-on-the-Lake - ‬4 min drive

About this property

The Palms Motel

Enjoy the free parking at this Geneva-on-the-Lake motel
The Palms Motel offers its guests a seasonal outdoor pool, a vending machine, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Geneva-on-the-Lake motel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Outdoor picnic space
  • No smoking on site
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 23 and close September 30.
  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

Frequently asked questions

How close is The Palms Motel to the airport?

The Palms Motel is 40.6 mi (49-min drive) away from the Cleveland, OH (CGF-Cuyahoga County) airport, the closest popular airport to the property.

Does The Palms Motel have an airport shuttle?

Airport shuttle services are not available at The Palms Motel.

Does The Palms Motel offer free breakfast?

The Palms Motel does not offer free breakfast.

Is there a casino at The Palms Motel?

No, there is no casino at this motel.

What time is check-in at The Palms Motel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Palms Motel?

This motel offers free self parking.

Does The Palms Motel have a pool?

The Palms Motel features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Palms Motel have a spa?

There are no spa services available at this motel.

How close is The Palms Motel to downtown Geneva-on-the-Lake?

The Palms Motel is 0.6 mi away from Geneva-on-the-Lake.

The Palms Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 106 reviews
Rating 8 - Good. 29 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 5 out of 106 reviews
Rating 2 - Terrible. 5 out of 106 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Stephney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the action, parking was good and the place was clean.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed.
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Amenities
I left a text message that I would arrive late in the night due to traffic. When I arrived and used the code they sent me there was a man in the cottage. Needless to say I could not stay ended up sleeping in my car at a gas station. Hopefully they refund my money and send an apology.
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2024

6/10 Okay

Clyde

Liked: Staff & service
The Palms has potential, however there are some basic areas which need addressed
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

8/10 Good

Geoff

Traveled with partner
Liked: Staff & service
Staff very helpful, informative and pleasant. Disappointing not to be able to use pool early
Stayed 1 night in Aug 2024

4/10 Poor

Terri Lynn

Disliked: Cleanliness, property conditions & facilities
Dirty rooms the pool wasn’t cleaned for 3 days while we stayed there . The place was not taken care of at all
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The pool is amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a weekend with friends and at the one end of the strip with all the activities so we were able to park the car when we got there and walk the entire weekend!
Stayed 2 nights in Aug 2024

4/10 Poor

Christina

Disliked: Cleanliness
Black mold in the shower, black mold on the shower curtain. The room smelled terrible like mildew. The bed was comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palms - GOTL

Good stay & enjoyable night @ GOTL.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia, Hamilton

Liked: Staff & service
Restroom were below average
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

We enjoyed our stay!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Geralynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute quaint nostalgic.
Stayed 2 nights in Aug 2024

2/10 Terrible

Angela

Traveled with group
Disliked: Staff & service, room comfort

Would never stay there again !

No hot water for shower ! 2 nd day had to switch rooms for hot shower ! No microwave, no ice machine, no internet! No breakfast, Booked 2 nites! Left early
Stayed 2 nights in Aug 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property and great staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Tad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The night we stayed, we came back from eating dinner and found outside of the room was covered in spiders. We went in and found spider in the room also. We packed up and left. I call the number on the office door and told them I wanted a refund. We finally found a room back near the highway. Got to bed about 11:30pm. I demand a refund!
Stayed 1 night in Aug 2024

6/10 Okay

william

Traveled with group
Liked: Staff & service
Its hard to review the property because of a storm came through and knocked out the power and we spent our second night hoping the electric would come back on.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The math doesnt really add up. I paid for half the stay through expedia, but when I arrived the total I had to pay which included a $100 deposit ( still havent gotten it back) was higher than the half payment I was expecting. It was definitely more than what I had already paid as half. There are no services at this motel, so it seemed odd.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean an updated Very friendly staff
Stayed 1 night in Aug 2024