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Hotel Description

4-star hotel near Jet d'Eau Fountain

In Geneva

Within a 15-minute walk of this Les Eaux-Vives hotel, you'll find Jet d'Eau Fountain and Bourg-de-Four Square. Also, Flower Clock is within half a mile (1 km) and Saint-Pierre Cathedral is within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the laundry service. Luggage storage and a safe deposit box are also provided.

WiFi, flat-screen TVs

Guestrooms have flat-screen TVs with satellite channels and offer WiFi and minibars. Other amenities include desks and free toiletries.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$102* Per night/room Dec 12 - Dec 13

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Diplomate ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Diplomate

Everyone (1)
2 out of 5
This is a bare bones hotel, with a really cramped room. Good location, but not worth the compromise. Find another place.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Lotfi

Thank you for your stay

1 out of 5

Overly expensive and rude staff

Cons: unfriendly staff, poor quality/price value
Overly expensive for the quality of the room and service. It is not a 4 stars hotel. Staff was inexperienced and unfriendly. I'm a native French speaker but that did not help to get empathy from the hotel staff. A so called 4 stars business hotel with one iron, only one line to the front desk where the person in charge keeps the line busy in personal call, awful wi-fi available only in the lobby, malfunctioning toilet, old beds and sheets, etc. Zero knowledge of the city to direct visitors. I'm a World Traveler and my experience with the service industry in Geneva was horrible. Rude and defiant. Asia, Latin America, North America and parts of Europe will give you a better value for your money. Only stay here if you find no other hotel available which is what happened to me.

Posted by , from Montreal on May 6, 2011

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Property Features

Hotel Diplomate offers its guests laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. WiFi is free in public spaces. Parking is available for a fee. This 4-star Geneva hotel is smoke free.

  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (7 km / 4.3 mi)
  • Train station: Geneva Station (2.3 km / 1.4 mi)
  • Metro station: Villereuse Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Air-conditioned accommodations at Hotel Diplomate offer minibars and complimentary toiletries. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers. This Geneva hotel provides wireless Internet access for a surcharge. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 35.00 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 1.50 per night for guests aged 3-17 years old. This tax does not apply to children under 3 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 26.00 per person (approximately)
  • Fee for in-room wireless Internet: CHF 20 per 24-hour period (rates may vary)
  • Self parking fee: CHF 32.00 per day
  • Rollaway bed fee: CHF 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Diplomate
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  • Diplomate Geneva
  • Geneva Best Western
  • Best Western Geneva
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National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.