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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Free WiFi
Exterior
Restaurant
Presidential Suite, 1 Bedroom | Free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Free WiFi

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Free WiFi

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg hotel, you'll find Anakeesta and Ripley's Aquarium of the Smokies. Historic Ogle Log Cabin and Traffic Light #3 are also within half a mile (1 km).

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Pancake Pantry - ‬8 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

3.5-star hotel near Great Smoky Mountains National Park
Hotel Indigo Gatlinburg Downtown by IHG offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4674 square feet (434 square meters) and includes conference space. Hotel Indigo Gatlinburg Downtown by IHG also features laundry facilities, an elevator, and a microwave in a common area. Parking is available for a fee.

This 3.5-star Gatlinburg hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 4674 sq ft of conference space
  • 434 sq m of conference space
  • Built in 2025
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Embassy Suites By Hilton Gatlinburg Resort
  • Pool
  • Breakfast included
  • Pet friendly
  • Waterslide
4.7 out of 5, Exceptional, 658 reviews
$114 nightly
The price is $129
Feb 11 - Feb 12
Total with taxes and fees
Embassy Suites By Hilton Gatlinburg Resort

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Frequently asked questions

How close is Hotel Indigo Gatlinburg Downtown by IHG to the airport?

Hotel Indigo Gatlinburg Downtown by IHG is 44 mi (72-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on Feb 9, 2026 start from $101.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Gatlinburg Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Gatlinburg Downtown by IHG.

Does Hotel Indigo Gatlinburg Downtown by IHG offer free breakfast?

Hotel Indigo Gatlinburg Downtown by IHG does not offer free breakfast.

Is there a casino at Hotel Indigo Gatlinburg Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Gatlinburg Downtown by IHG?

Free parking is not available at this hotel. Self parking is available for USD 15.00 per day.

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Hotel Indigo Gatlinburg Downtown by IHG features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hotel Indigo Gatlinburg Downtown by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Indigo Gatlinburg Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Gatlinburg Downtown by IHG to downtown Gatlinburg?

Hotel Indigo Gatlinburg Downtown by IHG is 0.4 mi away from Gatlinburg.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 99 reviews
Rating 8 - Good. 10 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice new hotel off the main strip. We had a standard king room and the bed was very comfortable. The shower was great too. Our room was on the 5th floor and it had a beautiful view of the mountains and downtown. The only negative is that they charge $15 a day for parking, which we didn't know about until we checked in. There is covered parking though.
Stayed 4 nights in Oct 2025

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, amenities
Overall the hotel is beautiful. When we got to our room the beds were unmade and the room wasn’t ready. I called the front desk and they switched us to another room right away. They were very apologetic and offered us free breakfast ($39 value for each person) to which we accepted along with a bottle of champagne. When we went for breakfast this morning we were very surprised to see the breakfast that was offered was nothing more than a standard hotel complimentary breakfast from any other hotel. All of the food was cold and the staff was only seen twice and not very friendly. We had not planned on having breakfast there because there are several places around town highly recommended for the same price, however decided to take advantage of the offer for a free breakfast. We would have been very disappointed had we actually paid for it.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel that had the best heated infinity pool and roof top bar! Very comfortable bed and linen! Walking distance to everything so nice not to deal with finding parking but did charge us $15/day after I was told on the phone that there is no fees…
Stayed 3 nights in Oct 2025

10/10 Excellent

Yudenis

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. No directions in the room on how to use coffee machine. Needed to ask at the desk. Would have preferred regular coffee and machine.
Stayed 2 nights in Oct 2025

8/10 Good

Balakrishnan

Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

8/10 Good

Christi

Stayed 1 night in Oct 2025

10/10 Excellent

Xavier

Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Heating unit was noisy
Stayed 4 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Oct 2025

4/10 Poor

Harvey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Tiera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff. Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel near attractions

Very much enjoyed the stay. The hotel is within walking distance of downtown and to the attractions in Gatlinburg. Shower was amazing and the bed comfortable. Balcony was very nice and clean. One weird thing is that most of the employees are foreigners but they are very nice. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Viridiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here! The staff were very friendly and welcoming from the moment I arrived, which made the experience even better. The views were absolutely beautiful-especially from the rooftop restaurant, which was spotless and a stunning overlook of Gatlinburg. The location was also perfect, just a short walk to Downtown Parkway, making it super convenient to explore the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Norma K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, in the heart of Gatlinburg.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025