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"Beautiful grounds. The wait staff in sports bar were slow.
"
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By a verified traveler on Thu 15 Aug 2019
Hotel Description
Family-friendly 3.5-star motel with 3 restaurants
In Galena
Your stay at this The Galena Territory motel places you within 6 miles (10 km) of Grant Home and Washburne House Historic Site. Also within 9 miles (15 km) are Belvedere Mansion and West Street Sculpture Park.
18-hole golf course
This smoke-free motel features a golf course, a full-service spa, and a marina. There's fun for all ages with a children's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 3 restaurants and free perks like free self parking and a shopping center shuttle.
Soaking tubs, free WiFi
The 460 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include deep soaking bathtubs and iPod docks.
from $141
Standard Room, 2 Queen Beds, Non Smoking, Courtyard Area
Standard Room, 1 King Bed, Lake View, Courtyard Area
Bed Count1 King BedMaximum Occupancy
2 Max
Condo, 1 Queen Bed, Non Smoking
Bed Count1 Queen BedMaximum Occupancy
2 Max
Condo, 2 Bedrooms
Bed Count1 Queen BedMaximum Occupancy
4 Max
Eagle Ridge Resort and Spa ratings based on 12 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Eagle Ridge Resort and Spa
Everyone (7)
4 out of 5
Beautiful grounds. The wait staff in sports bar were slow.
Posted by a verified traveler on Aug 15, 2019
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5 out of 5
Staff was wonderful and the services were amazing, will definitely go there again.
Posted by a verified traveler on Apr 8, 2019
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4 out of 5
Beautiful setting! Room was nicely decorated. Seemed updated. It was zero-subzero temps outside and room was VERY drafty and cold. Lobby was nice with a big fireplace which was very cozy. Sunday breakfast was very good!
Posted by a verified traveler on Jan 27, 2019
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5 out of 5
Posted by Kevin on Nov 5, 2018
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5 out of 5
Birthday weekend!
Pros:Everything
Cons:nothing
Location:10 minutes from downtown Galena lots of history , shopping, great restaurant's , and plenty of golf course's. not to mention the beautiful views !
We went to Eagle Ridge for my wife's Birthday. The place is beautiful set on rolling hills surrounded by golf course's. Just 10 minutes out of downtown Galena . Everyone working there was fantastic and we were treated very well. Our room was a beautiful King size room with a real wood burning fireplace. I would also highly recommend the Sunday brunch.
Posted by Anthony, from Chicago on Apr 10, 2018
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2 out of 5
Stay somewhere else for the price!
Pros:Family wedding there.
Cons:Keep the rooms clean
Location:There is Galena, IL close by.
The hotel is lovely as you drive up to it. Looks nice, lovely gardens, nice check in. Then you go to the room. For over two hundred a night I expect NICE! There were stains on the chair and the carpet. The sink drained correctly only if you turned it on halfway. Called maintenance, he showed up while I was in the shower. We asked him to come back in a half hour. We never saw him again. The shower curtain had no magnets in it even though they had a cast iron tub. We turned on the air conditioning when we entered the room. It never cooled the room in the two days we were there. Amenities were lacking. The ice machine on our floor was broken. They had an arcade. Nice touch for the kids. The change machine was out of order. They had a pool and sauna. Well the sauna was out of order. They had a general store. With the front deck all torn up. No breakfast buffet. Not much for your money.
Posted by Joy, from Geneseo, IL on Aug 25, 2015
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5 out of 5
Wonderful place to stay.
Location:Love there is a casino nearby
Only bad feature is having to pay for the extras, use of pool, exercise equipment for customers staying only one night and not using anything. Otherwise, we love the Eagle Ridge experience.
Posted by a verified traveler on May 26, 2015
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4 out of 5
Very pleased but have one minor grievance
Accomodations very good but was surprised with daily amenity fee at check out. Had not been previously notified of such. Negotiated it down satisfactorily but don't care for such surprises. Restaurant serves a delicious sausage and corn chowder. Room very comfortable. Staff quite pleasant. Excellent spot for a retreat from city and suburbia.
Posted by CondoMan, from Glenview, IL on Nov 2, 2013
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5 out of 5
I enjoyed my stay at Eagle Ridge.
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, beautiful landscape
Eagle Ridge Resort and Spa is an excellent place to stay. The landscape is beautiful. The rooms are clean and spacious. The staff is very friendly, helpful and informative. There are dining areas in the main lodge, formal and informal. I had the breakfast buffet every morning and it was excellent and well priced. I did not golf on this trip but the courses looked beautiful. Galena is minutes away where there is much to see including historical sites, great restaurants and small shops of all kinds. This was a wonderful trip.
Posted by ReadyTraveler on Nov 16, 2011
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5 out of 5
Overall- Beautiful hotel with lots of things to do.
Pros:Close restaurants, Free Internet, Quiet
When we booked Eagle Ridge, we thought we were staying in the hotel. We should have known better since the price was higher, but we were in a one bed villa. I was a little disapointed, but the unit did not disapoint. The unit smelled a little dingy at the beginning, but nothing an air freshner couldn't fix. We had a fire place with wood and a fire starter, very helpful!! Living room and bed room had flat screen t.v.'s, a plus!
For extra activities, we could have rented (for free) a bike to ride on the trails around the resort. The resort area itself is huge! Lots of hills and winding curves to get to the hotel itself. Eagle Ridge was about 10 minutes from downtown Galena. Fortunately, my gps directed us in a direction of a backround to Mount Hope Rd which got us to downtown Galena quick.
They have 4 golf courses. We golf the North course, which was in wonderful shape for late October! We rented golf clubs from them, these were not complimentary.
They had a good size swimming pool with a basketball net and basketball. They had a sauna and a steam room. I was suprised they did not have a hot tub, that would have been nice!
After golfing we were hungry, stopped at the bar/restaurant and I had a burger, amazing! My husband had a grilled chicken sandwich, also very good! The fries were delicious as well. Didn't have the pizza. The breakfast buffet on Sunday was over $20 a person so we passed.
They also have a spa, which we did not get to visit. :(
Overall, nice experience, would definitely go back to the hotel. I don't know if we would stay in the hotel, since we didn't stay there this time (maybe to save a little money next time!).
Posted by 1yranniversary, from Iowa, USA on Oct 30, 2011
Eagle Ridge Resort and Spa offers its guests a full-service spa, a golf course, and a marina. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this motel measures 15,000 square feet (1394 square meters) and includes a conference center. An indoor pool, a fitness center, and a sauna are also featured at the family-friendly Eagle Ridge Resort and Spa. An airport shuttle during limited hours is available for a fee. Free self parking is available. This 3.5-star Galena motel is smoke free.
460 guestrooms or units
308 buildings
3 dining venues
15,000 sq ft of conference space
1394 sq m of conference space
Bar or lounge
Coffee shop
Deli
Kid's club (surcharge)
Childcare (surcharge)
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Dubuque, IA (DBQ-Dubuque Regional) (46.5 km / 28.9 mi)
Property shuttles: Free shopping center shuttle; airport shuttle
Parking: Free self parking
Room Amenities
Eagle Ridge Resort and Spa offers 460 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
Deep soaking tub
IPod dock
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
DVD player
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
The Woodlands - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Woodlands Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Woodstone - Overlooking the golf course, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Late night fare is available from room service (during limited hours).
Nearby Activities
Guests can play rounds at the 18-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Playground on site
Fishing on site
Golf driving range on site
Golfing on site
Horse riding/rental on site
Hiking/biking trails nearby
Volleyball on site
Spa Services
Stonedrift Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Number of treatment rooms 11
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Steam room in spa
Reflexology
Sports massage
Detoxification wrap
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Wheelchair accessible parking
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 2:00 AM
Special check-in instructions:
Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards not accepted
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 18 per accommodation, per night
The resort fee includes:
Pool access
Fitness center access
Nearby fitness center access
Business center/computer access
Internet access
Newspaper
Phone calls
Concierge/valet service
Self parking
Parking
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 3 and USD 15 per person (approximately)
Airport shuttle fee: USD 75 per person (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Eagle Resort
Eagle Ridge
Eagle Ridge Galena
Eagle Ridge Resort
Eagle Ridge Resort Galena
Eagle Ridge Hotel Galena
Eagle Ridge Resort And Spa
Eagle Ridge Resort Spa
Eagle Ridge And Spa Galena
Eagle Ridge Resort and Spa Motel
Eagle Ridge Resort and Spa Galena
Eagle Ridge Resort and Spa Motel Galena
You should know
Eagle Ridge Resort and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Reservations are needed for golf tee times. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
