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"Inside the room everything ok. But outside they need cleaning service. " More

By a verified traveler on Tue 03 Jul 2018

Hotel Description

3-star hotel near Fresno Art Museum

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from California State University Fresno and within 3 miles (5 km) of Fresno Art Museum. St. James' Anglican Cathedral and Vineyard Farmers Market are also within 3 miles (5 km).

Fitness center

A fitness center, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Luggage storage is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 204 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$54* Per night/room Oct 16 - Oct 17

Deluxe Suite with Parlor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Fresno ratings based on 14 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for The Hotel Fresno

Everyone (7) Family (6)
2 out of 5
The Hote need to upgrade. And there gate too we cant even go out we call the office to open the gate for us.

Posted by on Aug 18, 2019

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2 out of 5
Room was ok but griunds were unkept and run down and area was not ideal. Lobby looked awful and was hot and group of oeople were standind around the room smoking pot. Very unsafe feeling. Would not recommend to anyone.

Posted by on Aug 11, 2019

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1 out of 5
It was dirty and the light didn't work in the restroom

Posted by on Jun 14, 2019

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1 out of 5
The first room they had us in didn't have internet working and no refrigerator as stated on our agreement so they moved us to a different building room on second floor wanted first floor, this room had OK internet and working frig but found that the TV only had a few channels and only worked by moving the channels button on the remote no gujde and the unit the TV was on was falling apart after some time in the room found out the air conditioner wasn't working and no working smoke detector, kept complaining to front desk with no results. By the next day had found the toilet barely flushed took about three flushes and the hot water side of sink had no pressure just small amount came out. That day we decided to go swimming only to find that the pool was shut down (broken Pump) looking around the pool area and sidewalks grass and weeds everywhere no landscaping done, in my opinion this place is a dump and the man at the front desk will not help just keeps giving excuses, you won't get your moneys worth staying here. No amenities.

Posted by on May 20, 2019

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2 out of 5
Nothing good about it, I was told it was a Best western Hotel. Bad area with wit gates to get into parking and premises, all broken, stayed open. Wallpaper peeling, lights did not work, someone came put light bulb. He dropped dust, dirt on counter when he climbed and replaced 1 not 2 light bulbs and never cleaned it! Very disappointed, no receipt of clothes out, I do not see the deposit credit. Help me! Blanca Rangel

Posted by on May 19, 2019

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2 out of 5

Posted by on Apr 15, 2019

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1 out of 5
Old and room has musty smell. Bathroom caulking peeling off. Housekeeping really belie expectation garbage not removed. Used towels not replaced. Will not recommend this anyone for the price one has to pay.

Posted by on Mar 17, 2019

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5 out of 5
I love it thank you so wonderful I would definitely be interested in going back again and again thank you so much for excellent customer service

Posted by on Mar 9, 2019

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1 out of 5
I rented two rooms for Monday night (November 12th). I would never recommend this place to any one after what I saw this weekend. Terrible, dirty rooms and facility, unkempt landscape along with less than helpful staff. The posted pictures of this place are what this place was 7-8 years ago when it was known as the 4-Points Sheratan. I know because I had stayed there 8-10 in early 2000's when it was beautiful and well maintained. It was beautiful back then like noted in this picture. Garbage everywhere on the site, lamps not working, dust everywhere inside the rooms,shower spigots not working, water leaks, TV not working, room phones not working, one tub had a hole drilled from a prior spout, sink water not working, rust marks around tub area where it should have been caulking, floor kick boards chipped and not painted, warped linoleum flooring (used to be carpet), rooms smelled of dampness. The grass around the pool (picture) is replaced with cheaply laid AstroTurf; warped and uneven rolling everywhere. Even asking for another set of rooms, which staff accommodated, the problems mentioned above were still present. After the concert I attended at Save-Mart I left and drove back home to Salinas, that is how disgusting the rooms and the grounds were. Never again! I was so mad (and still am) I cannot even bring myself to ask for any part of the money I spent for both rooms. The couple that stayed with (2 rooms) also agreed. What a dump!

Posted by , from Salinas, California on Nov 14, 2018

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1 out of 5
Had the rudest experience checking in. Disgusting place, I would never stay there again. Would definitely NOT recommend this place.

Posted by on Sep 1, 2018

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Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool
  • Spa tub

Property Features

WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at The Hotel Fresno. Self parking is free. Smoking is allowed in designated areas at this 3-star Fresno hotel.

  • 204 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Fresno, CA (FAT-Fresno Yosemite Intl.) (11.7 km / 7.3 mi)
  • Train station: Fresno Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

The Hotel Fresno offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. This Fresno hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Fresno
  • Park Inn by Radisson Fresno
  • The Hotel Fresno Hotel
  • The Hotel Fresno Fresno
  • The Hotel Fresno Hotel Fresno

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Fresno-Hotels-The-Hotel-Fresno.h18380-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.