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"Breakfast wasn't great compared to other places we have stayed. Bathtub was peeling. Smelled a little musty. Ice machines needed cleaned and serviced. ... " More

By a verified traveler on Mon 24 Feb 2020

Hotel Description

Enjoy free breakfast at this Kerrville hotel

In Kerrville

Stay at this Kerrville hotel and you'll be within half a mile (1 km) of Kerrville Convention & Visitors Bureau and 2 miles (3 km) of Sculpture Prayer Garden. The Salvation Army Ray & Joan Kroc Corps Community Center and Kerr Arts and Cultural Center are also within 3 miles (5 km).

Free perks

An indoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A safe deposit box is also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 55 guestrooms also offer free WiFi and LED TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room May 27 - May 28

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 14 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (5) Family (3)
4 out of 5
Breakfast wasn't great compared to other places we have stayed. Bathtub was peeling. Smelled a little musty. Ice machines needed cleaned and serviced. AC was extremely loud and didn't work that great. Coffe was horrible. Service was good. Had an indoor pool and hot tub. No bugs. Easy check in.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by The Management

Thank you for your prompt reply. We value responses like yours, and strive to maintain our high standards, and make the mentioned improvements where we can.

1 out of 5
Never checked in and was charged for two days. Travelocity saw i made other reservations, i should not be charged for this.

Posted by , from Metairie, la on Nov 23, 2019

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Comment from Hotel Management

Nov 23, 2019 by Managment

Hello Erika, We have not charged on your card anything. I see your both rooms were cancelled without any charges. Please check it again. Thank you.

4 out of 5
It was fine, staff were very friendly, no complaints

Posted by on Sep 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by Management

We are grateful for your response. We do try to maintain, and build on our reputation of quality hospitality, and are in the constant process of upgrading our facility.

4 out of 5
Nice place to stay. I really liked how the parking lot was well lighted.

Posted by on Jul 2, 2019

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4 out of 5
Nice clean room. Good location. Bed a little hard. Quiet

Posted by on Apr 24, 2017

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2 out of 5

disappointed

Pros: It was clean enough. Staff was friendly. Location good for getting on and off hwy 10.
Cons: Fans that provide solid white noise AND cool the room. need to upgrade your Wifi. Bathrooms could use updating, better lights. Extra blankets.
Location: One hour drive to Alamo/ Riverwalk 30 minutes to Bandera 30 minutes to Fredericksburg, Luckenbach. James Avery is 10 minutes away.
We intended to stay for one week but checked out early. We chose this hotel due to location and amenities. The website advertised free high speed internet. Half of our stay we had no internet and the desk clerk was unable to do anything to reboot the internet. The room containing the router was locked and the person with the key would not come in. Our daughter had home work to do for college and my brother in law had work to do for his job. The fan in the room didn't work the first night. That it fixed promptly,but the fan was not the kind that could be left on continuously if you also wanted the AC on. So our choice was to have the noise blocking fan and a stuffy room or a cool room with a fan that ran intermittently. We were on the first floor and there was a family above us with kids who jumped a lot. Our TV did not work. When we called the desk we were told to do our own problem solving (Sunday eve March 12). On Tuesday morning they had a person come to check the tv. It was a problem with the outlet. The king bed was very comfortable. The pull out sofa was not. And it was covered in crunchy plastic that was noisy and hot. We had no light in the entrance to the too . The "adjustable shower head" would not move so we only had one spray choice. The shower curtain did not stay in place. The lighting over the bathroom sink was very dim. We asked for an extra blanket for sofa bed,none were available. Luckily we had two in our car.

Posted by , from Minneapolis on Mar 20, 2017

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3 out of 5
The stay was for resting on long trip, served the purpose

Posted by on Sep 24, 2016

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3 out of 5
Cons: The night manager was unfriendly, gruff and hard to understand. Did not make me feel good about staying there.
Good experience, overall. The room was clean and inviting. Breakfast was typical.

Posted by on Jul 11, 2016

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5 out of 5

Clean rooms, friendly staff, comfortable stay

Pros: Clean facility, friendly staff, clean aand comfortable rooms
Very friendly staff. Decent, clean and comfortable rooms. It was quiet clean and affordable.

Posted by on Oct 1, 2015

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Comment from Hotel Management

Oct 28, 2015 by Steve Sharma

Thank you for giving us a 5 star review. We really do appreciate it. I am glad you liked everything, we really do try hard to make it an enjoyable experience for all our guests. And when someone gives us such a nice review, it really makes our day. Thank you for your business and your positive feedback.

3 out of 5

Not that great

We stayed 2 nights were very disappointed. The hotel staff was welcoming, evening staff especially helpful. Rooms were old, had an unpleasant smell. Breakfast might have been good but was such a small room and set up was poor, no room to move!

Posted by on Aug 2, 2012

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites. Free self parking is available. This Kerrville hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (98.8 km / 61.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

There is no front desk at this property.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property does not have a front desk.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 15 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Kerrville
  • Comfort Kerrville
  • Quality Inn Kerrville
  • Quality Kerrville
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Kerrville
  • Quality Inn & Suites Hotel Kerrville

You should know

  • Pool access available from 6 AM to 10 PM.
  • Up to 4 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.