Desk attendant very friendly and inviting. Room was very spare...hard surfaces. Dishes, etc., were available on request - we viewed that as a good thing, so washing unnecessary if you're not actually using them. The bed was excellent, comfortable. The cleaning was suspect...visible gooey stains on the lounge chair, and when we wiped up a small water spill on the floor, lots of dirt came up with it. Water pressure in the shower was very poor, but improved when the neighbor finished their shower.