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Quality Inn & Suites Franklin

2.5 star property
Hotel perfectly located for exploring Franklin

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Free buffet breakfast
Lobby
Iron/ironing board, free WiFi, bed sheets
Business center
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪9 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Franklin

City center stay.Within a 10-minute walk of the hotel, you'll find Franklin Commons Shopping Center and Armory Plaza. Also, Lakeview Medical Center is within half a mile (1 km) and Paul D. Camp Community College - Franklin Campus is within 2 miles (3 km).

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.2 miles
  • Armory Plaza - 9 min walk - 0.5 miles
  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 1.5 miles
  • Obici Hospital - 32 min drive - 31.1 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive

About this property

Quality Inn & Suites Franklin

Hotel perfectly located for exploring Franklin
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at Quality Inn & Suites Franklin. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

  • 77 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Smoking in designated areas
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Similar properties

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Super 8 by Wyndham Franklin
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 448 reviews
$73 nightly
The price is $83
Dec 11 - Dec 12
Total with taxes and fees
Super 8 by Wyndham Franklin

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

How close is Quality Inn & Suites Franklin to the airport?

Quality Inn & Suites Franklin is 50.8 mi (63-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does Quality Inn & Suites Franklin have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Franklin.

Does Quality Inn & Suites Franklin offer free breakfast?

Yes, Quality Inn & Suites Franklin offers free breakfast.

Is there a casino at Quality Inn & Suites Franklin?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Franklin?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites Franklin?

This hotel offers free self parking.

Does Quality Inn & Suites Franklin have a pool?

Quality Inn & Suites Franklin features a seasonal outdoor pool.

Does Quality Inn & Suites Franklin have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Franklin to downtown Franklin?

Quality Inn & Suites Franklin is 2 mi away from Franklin.

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 63 out of 211 reviews
Rating 8 - Good. 48 out of 211 reviews
Rating 6 - Okay. 57 out of 211 reviews
Rating 4 - Poor. 22 out of 211 reviews
Rating 2 - Terrible. 21 out of 211 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Stayed 5 nights in Aug 2025

10/10 Excellent

tenika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Pretty nice and clean.

It was better then i expected. I love the floor, because carpet carry germs but this wood tile floor can be mopped if a spill happens.it was kool
Stayed 1 night in Aug 2025

8/10 Good

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Aug 2025

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025

6/10 Okay

ashby

Stayed 1 night in Aug 2025

8/10 Good

Michele

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Wendy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable, clean room.

We were just in town for a family reunion, so luxury wasn't necessary. The room was clean, the tv worked (for the short times we were in the room), and beds very comfortable. This hotel's dining area wasn't open when we were starting our days this weekend, but there were several diners close by with great food. Also, although this was a smoking room, you couldn't tell until you saw the ashtray on the desk. My only complaint was the floor of the tub shower was slippery, so we had to be sure to hold onto the bar to avoid falling.
Stayed 2 nights in Jul 2025

6/10 Okay

Marla

Liked: Cleanliness, staff & service
All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family

Bad Service

There was not enough wash cloths and towels in the room went to front desk asked he said house keeping will bring them waited like 35 minutes saw house keeping outside with a cart and he would not give them to us or other family member’s that rented there room he went back and forth with us . This is not worth it next time I will take my service somewhere else
Stayed 1 night in Jul 2025

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our 1st room was dirty, our 2nd room Ac didnt work. Our 3rd room was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Traveled with partner
Liked: Amenities
Air conditioning poor system. Hot in that room. Facility is cleaned!
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Michaele A

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Linda, FAIRMONT

Liked: Property conditions & facilities
Disliked: Cleanliness
The admission and check in personal were really good and helpful; very professional. As I checked in it started a down pour and the young man at the desk loaned me an umbrella. However the room left a lot to be considered good. The floors were dirty, Pillows are old and the mattress was very uncomfortable. I put waters in the refrigerator and they froze. The locks on the doors were very old and even with both locks, there is still about a half inch of daylight between the door and the door jam. The second night, someone on the floor above me decided to present a rock concert! It was loud and annoying. It also went again later in the night. No one seemed to stop them. I am a Choice member and stayed at Quality Inns before which is why I chose it. I would advise stay away from this one
Stayed 1 night in Jun 2025

10/10 Excellent

Claude M.

Stayed 2 nights in Jun 2025

10/10 Excellent

Claude M.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025