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Quality Inn & Suites Franklin

2.5 star property
Hotel perfectly located for exploring Franklin

Choose dates to view prices

Photo gallery for Quality Inn & Suites Franklin

Enjoy a healthy start with our well-equipped kitchen, featuring a coffee station and nutritious snacks.
Work in comfort with a desk, chair, and computer, plus a view of the outside.
Relax in a spacious lobby with a comfortable seating area, glass coffee table, and lush greenery.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Cozy living space with a sofa, coffee table, and wall-mounted air conditioning unit.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1620 Armory Dr, Franklin, VA, 23851
  • Lakeview Medical Center
    ‪11 min walk‬
  • Franklin City Hall
    ‪5 min drive‬
  • Southampton Memorial Hospital
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Franklin

City center stay.Within a 10-minute walk of the hotel, you'll find Franklin Commons Shopping Center and Armory Plaza. Also, Lakeview Medical Center is within half a mile (1 km) and Paul D. Camp Community College - Franklin Campus is within 2 miles (3 km).

What's nearby

  • Lakeview Medical Center - 11 min walk - 0.6 miles
  • Franklin City Hall - 5 min drive - 2.4 miles
  • Franklin Historic District - 5 min drive - 2.4 miles
  • Cool Spring Island - 6 min drive - 2.8 miles
  • Southampton Memorial Hospital - 7 min drive - 3.1 miles

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Fred's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪El Ranchero Mexican Restaurant - ‬4 min walk
  • ‪Duck Thru - Sedley Road - Hunterdale - ‬6 min drive

About this property

Quality Inn & Suites Franklin

Hotel perfectly located for exploring Franklin
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, gift shops/newsstands, and laundry facilities are also featured at Quality Inn & Suites Franklin. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

  • 77 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Smoking in designated areas
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 435 reviews
$73 nightly
The price is $83
Aug 17 - Aug 18
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Frequently asked questions

How close is Quality Inn & Suites Franklin to the airport?

Quality Inn & Suites Franklin is 50.8 mi (63-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

Does Quality Inn & Suites Franklin have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Franklin.

Does Quality Inn & Suites Franklin offer free breakfast?

Yes, Quality Inn & Suites Franklin offers free breakfast.

Is there a casino at Quality Inn & Suites Franklin?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Franklin?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites Franklin?

This hotel offers free self parking.

Does Quality Inn & Suites Franklin have a pool?

Quality Inn & Suites Franklin features a seasonal outdoor pool.

Does Quality Inn & Suites Franklin have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Franklin to downtown Franklin?

Quality Inn & Suites Franklin is 2 mi away from Franklin.

Quality Inn & Suites Franklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 176 reviews
Rating 8 - Good. 43 out of 176 reviews
Rating 6 - Okay. 47 out of 176 reviews
Rating 4 - Poor. 19 out of 176 reviews
Rating 2 - Terrible. 19 out of 176 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Stayed 2 nights in Apr 2025

8/10 Good

Isaac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gertie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mahogany

Liked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Kwang

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyce checked us in and she was lovely. We had trouble with the over the bed lights not working. Someone from the office came immediately to help. The problem was my fault and was remedied in under a minute. I appreciate the prompt attention to our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 5 nights in Mar 2025

6/10 Okay

Stacy

Liked: Staff & service
The property needs renovation. The furniture is old and furniture is worn. The front desk staff were friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Beth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
For the age, condition, and type of motel it should be much cheaper.
Stayed 1 night in Mar 2025

4/10 Poor

Ben Martin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bad weed smell in room
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marlo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bee

Liked: Staff & service, property conditions & facilities
Quiet was my like dislike was they need renovation inside rooms bathroom vent was disgusting with lint and buildup
Stayed 2 nights in Nov 2024

2/10 Terrible

Ana, TORONTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Herbert

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel was older and conditions showed it - damage to doors, walls, etc. The room was clean but had an odd, unpleasant smell. Rooms open to the parking lot, so when cars start in the morning they're very easily heard inside the rooms. Breakfast is basic - some bagels, English muffins, yogurt, fruit and a waffle maker.
Stayed 2 nights in Nov 2024

8/10 Good

Alandria

Traveled with family and small children
Liked: Staff & service, amenities
I would have mandatory checks if the rooms prior to rent out. The room was clean to a certain extent such as they had some hair from prior renters in the bathroom and the iron was broken but overall better than the last hotel I stayed at. Convenient area to shopping, restaurants, gas, etc.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

6/10 Okay

Anerol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for fhe short time that i had. I jusf wish that had different food chooses they had the same thing. When i had to be there just time. The room was not the cleanest.
Stayed 2 nights in Sep 2024

6/10 Okay

Christine

Traveled with family and small children
Liked: Staff & service
My overall stay was okay I didn’t like the fact that my floor didn’t look swept or mopped I didn’t like the way the bed was made up it Looked like whoever cleaned it was in a rush could have been better.
Stayed 3 nights in Oct 2024