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Imperial Hotel

3.0 star property
3-star hotel in Fort William City Centre

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Photo gallery for Imperial Hotel

Property grounds
Lobby sitting area
Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Shower, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Fraser Square, Fort William, Scotland, PH33 6DW
  • West Highland Way
    ‪4 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Fort William

Fort William City Centre stay.With a stay at this Fort William City Centre hotel, you'll be steps from West Highland Museum and Lochaber Geopark Visitor Centre. Loch Linnhe and West Highland Way are also within half a mile (1 km).

What's nearby

  • Great Glen Way - 4 min walk - 0.3 miles
  • West Highland Way - 4 min walk - 0.3 miles
  • Inverlochy Castle - 4 min drive - 1.8 miles
  • Ben Nevis Distillery - 4 min drive - 2.2 miles
  • Neptune's Staircase - 6 min drive - 2.9 miles

Getting around

  • Fort William Station - 4 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Great Glen - ‬5 min walk
  • ‪Ben Nevis Bar - ‬4 min walk
  • ‪Black Isle Bar - ‬5 min walk
  • ‪Ben Nevis Inn - ‬5 min drive

About this property

Imperial Hotel

3-star hotel in Fort William City Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Imperial Hotel also features a library and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Fort William hotel is smoke free.

  • 36 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • No smoking on site
  • Bar or lounge
Imperial Hotel offers 36 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Fort William hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number YES

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William

Frequently asked questions

How close is Imperial Hotel to the airport?

Imperial Hotel is 75.4 mi (119-min drive) away from the Inverness (INV) airport, the closest popular airport to the property.

Does Imperial Hotel have an airport shuttle?

Airport shuttle services are not available at Imperial Hotel.

Does Imperial Hotel offer free breakfast?

Free breakfast isn’t provided at Imperial Hotel, but full breakfast is offered for a fee of GBP 12.95 per person. It's available on weekdays from 7:30 AM to 9:30 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Imperial Hotel?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Imperial Hotel?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Imperial Hotel have a pool?

Imperial Hotel does not have a pool.

Does Imperial Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Imperial Hotel have a spa?

There are no spa services available at this hotel.

How close is Imperial Hotel to downtown Fort William?

Imperial Hotel is 0.2 mi away from Fort William.

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 99 out of 440 reviews
Rating 8 - Good. 153 out of 440 reviews
Rating 6 - Okay. 108 out of 440 reviews
Rating 4 - Poor. 53 out of 440 reviews
Rating 2 - Terrible. 27 out of 440 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the restaurants and pubs.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at reception
Stayed 1 night in Nov 2024

8/10 Good

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no lift
Stayed 2 nights in Nov 2024

8/10 Good

Gordon

Stayed 2 nights in Nov 2024

8/10 Good

Catriona

Business traveler
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.
Stayed 2 nights in Oct 2024

8/10 Good

Van, Inver Grove Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute older hotel with water views. My room had a jetted tub great for relaxing. Great little bar and very good food at the restaurant. Very diverse menu, something for everyone. Perfect location close to everything.
Stayed 2 nights in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff helpful. My room looked out onto a wall and exit stairwell, but no worries about that. Breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a thoroughly enjoyable stay at the Imperial
Stayed 2 nights in Oct 2024

10/10 Excellent

Red

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Staff were friendly, accomodating and very helpful. The location and ease of parking was great. The overall state of the facility, especially the rooms, furniture and fixtures were disappointing. It is in desperate need of a refresh/renovation. Cost for the accommodation was fair given the location and availability however we did expect a nicer facility. The breakfast was adequate.
Stayed 1 night in Sep 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. The receptionist was sittinv in a dirty pinkbpuffa coat, no eyr contact, not friendly. No lift, no offer of help with luggage so had to drag my case upstairs. On entering the room the first thing i saw was the filthy windows and could just make out the metal fire escape taking up the whole view. The room was very small, dated and felt cold and dirty. There was no way id spend a night thete. Another guest kindly took my case back down for me as i need to hold the rail with both hands to ho down. When i went to reception she just shrugged and said well youre not gettingvyour money back but i could mot stay thete it was do bad
Stayed 1 night in Sep 2024

2/10 Terrible

Morag

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy, dated and dirty

We couldn’t see the loch from our room due to the condensation on the windows. The window frames were thick with dirt and mould. There was also mould in the bathroom where water from the shower collected on a shelf above the bath. This was charged as a “superior room” - would hate to see the state of the other rooms. Furniture dated and battered. Heavy traffic noise kept me awake most of the night.
Apparently there is a loch view from this window
Dirt and mould on window frame
Another window which is both dirty and mouldy
Damaged furniture in our “superior room”
Stayed 2 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

Staff were fantastic and very helpful so no complaints on that front. Food in the restaurant was nice and not too pricey. The only downside was the cost of the room but it seemed on about the same price as other places in the area.
Stayed 1 night in Sep 2024

8/10 Good

Maria Fernanda

Traveled with partner
Liked: Staff & service
Property is very outdated, no lifts which makes a little complicated for older people. Every room has carpets. I would say it’s fair for a night stay, they offer breakfast but the building itself is old.
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moldy bathroom. Pretty sure there was black mold in there. I became ill after staying there. Employees were lazy and borderline rude at the check-in desk.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Liked: Staff & service, amenities
Hotel staff were friendly and the welcoming. It is an old Victorian hotel so the rooms are large but very tired and need a face lift. The plumbing is original and also needs an upgrade but the toilet was very clean and the shower lovely and hot. The best part of the room was the bed. Extremely comfortable and we slept well. As it is right in the heart of Fort William there were a few people going home from the pubs around 12.30 but apart from that it was quiet. We only paid for room only so can not comment on the breakfast. For a competitive one night stop over it was fair value at £139 compared to the Premium In who wanted £223 room only.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of stairs to climb, but a beautiful place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice breakfast and good value for the money. Walkable to train and bus station nad kind people at the front desk
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Alastair

Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two rooms. One bathroom had mold in the shower and the floor was not vacuumed. The single beds were very small and uncomfortable. The floor in the other bathroom had leaking tiles. The positive note is that it is in a great location along the water and one street away from the fun pedestrian shopping street.
Stayed 1 night in Aug 2024