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4.5 out of 5

"Everything and everyone was excellent. I can't say this about other hotels that chargr more. " More

By a verified traveler on Thu 08 Jul 2021

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Hotel Description

Hotel near Auburn Cord Duesenberg Automobile Museum, connected to a shopping center in Auburn

In shopping district

You'll find Auburn Cord Duesenberg Automobile Museum and De Kalb County Superior Court within 2 miles (3 km) of this hotel. Greenhurst Country Club and Parkview DeKalb Hospital are also within 3 miles (5 km).

Renovated in 2016

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 52 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, hydromassage showerheads, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Feb 4 - Feb 5

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Auburn ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Auburn

Everyone (13) Couples (2) Family (8)
5 out of 5
N/A

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 28, 2021 by GM

Thank you

5 out of 5

Posted by on Jul 26, 2021

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5 out of 5
Everything and everyone was excellent. I can't say this about other hotels that chargr more.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 9, 2021 by GM

Thank you for your feedback

5 out of 5
Nice stay

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 11, 2021 by GM

Thank you for your review

5 out of 5
Is one of the nicest places I stayed at and the staff was second to none.

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by GM

thank you for your review

5 out of 5
I chose this Inn because of it's homey, Mom & Pop-type, & retro feel. I made a good choice. The staff was nice, despite the older couple who were looking for something to complain about when they found out some minor changes are happening. The improvements are done respectfully & discreetly as possible, w/ the customer in mind. The lady employee weathered the storm of the difficult couple very well! Other pluses are the pool, the breakfast, the large, perfectly clean room, & location. The Inn is close to the Auburn-Cord-Duesenberg Museum, which is why I was in Auburn. The Inn ties itself w/ that, & the history of Auburn, w/ it's décor. When improvements/changes are complete, I hope it keeps it's uniqueness, & I was assured by staff that it will. So glad I stayed here, & despite needing to move on, I lingered around before check-out to enjoy it more & because I was already missing it, before even leaving it. :) I miss it now. :)

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 20, 2019 by GM

Thank you for your wonderful review.

5 out of 5
Just the right balance between classic and up to date. They kept all of the charm so that you don't feel like you are staying in a generic chain hotel. Very quiet! Great breakfast.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 2, 2019 by GM

Thank you for the wonderful review

4 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 30, 2019 by GM

Thank you!

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by GM

Thank you for your review

5 out of 5
It's like stepping back into the 1920's. Beautiful wood decor in the lobby just make it a homey comfortable setting. The staff bakes cookies in the evening and the breakfast is really special with eggs, biscuits & gravy, etc. My wife always try to stay here on our way North from TN and will again next year.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 23, 2019 by GM

Thank you for your wonderful review.

About the SureStay Plus Hotel by Best Western Auburn

Location 225 Touring Drive, Auburn, IN 46706

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Auburn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The business-friendly SureStay Plus Hotel by Best Western Auburn also features complimentary newspapers in the lobby, a front desk safe, and pool umbrellas. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Auburn was completed in August 2016. This Auburn hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Auburn offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 5.0

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Auburn Inn Motel Auburn
  • Auburn Inn Motel
  • Auburn Inn Auburn
  • Surestay Plus By Auburn Auburn
  • SureStay Plus Hotel by Best Western Auburn Hotel
  • SureStay Plus Hotel by Best Western Auburn Auburn
  • SureStay Plus Hotel by Best Western Auburn Hotel Auburn

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.