See all properties
Entire condo

A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!

Beachfront condo near Okaloosa Island Beach

Choose dates to view prices

Photo gallery for A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!

Pool
TV, video games
Pool
Fitness facility
On the beach

Reviews

8.0 out of 10
Very good

Entire condo

2 bedrooms3 bathroomsSleeps 81290 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Fort Walton Beach, FL
  • Place, Okaloosa Island Beach
    ‪3 min walk‬
  • Place, Destin-Fort Walton Beach Convention Center
    ‪9 min walk‬
  • Place, Gulfarium Marine Adventure Park
    ‪11 min walk‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪17 min drive‬

Room options

About the neighborhood

Fort Walton Beach

On the beach.Within a 10-minute walk of this Okaloosa Island condo, you'll find Okaloosa Island Beach and Fort Walton Beaches. Ross Marler Park and Santa Rosa Sound are also within half a mile (1 km).
View more Condo Rentals in Fort Walton BeachOpens in a new window

What's nearby

  • Fort Walton Beaches - 1 min walk - 0.0 miles
  • Okaloosa Island Beach - 3 min walk - 0.2 miles
  • Destin-Fort Walton Beach Convention Center - 9 min walk - 0.5 miles
  • Gulfarium Marine Adventure Park - 11 min walk - 0.6 miles
  • Boardwalk on Okaloosa Island - 16 min walk - 0.9 miles

Getting around

  • Northwest Florida Regional Airport (VPS) - 17 min drive

Restaurants

  • ‪FUBAR Pizza Bar - ‬6 min walk
  • ‪Floyd's Shrimp House - ‬13 min walk
  • ‪Old Bay Steamer - ‬3 min walk
  • ‪Aj's Oyster Shanty - ‬4 min walk
  • ‪The Crab Trap - ‬14 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!

Waterscape A316

Waterscape A316 is a well appointed third floor, two bedroom, two and a half bath condo with a bunk area located at Waterscape Resort on Okaloosa Island. The beachfront resort sits between Destin and Fort Walton Beach and is close to a variety of restaurants, attractions, and activities.

The condo comfortably accommodates up to eight guests. The primary bedroom features a king bed, the second bedroom includes a queen bed, and the bunk area has two twin beds. A queen sleeper sofa in the living room provides additional sleeping space when needed.

Inside, the condo offers an open and comfortable layout with 9-foot ceilings, crown molding, and a private balcony. Both the primary bedroom and the second bedroom have balcony access and each includes its own private bathroom. The separate bunk area provides additional space for children or extra guests.

The kitchen is fully equipped with stainless steel appliances, granite countertops, cabinetry, and a breakfast bar. The unit also includes a washer and dryer and complimentary Wi-Fi.

Waterscape Resort Amenities

Guests have access to a wide range of resort amenities, including:

Beach service included March through October (not all Waterscape units include beach service)

Keyless door code entry for convenient check-in at 4:00 PM Central

Zero-entry pool

Large free-form pool

Two hot tubs and a lazy river

Children’s splash pad with pirate ship and water features

Play area for toddlers and children

Fitness center overlooking the pool area

Multiple outdoor grills throughout the pool decks

10-foot waterfall between two courtyard levels

Conference room

Gated parking deck

On-site security

Approximately 490 feet of beachfront along the Gulf

Waterscape is located on Okaloosa Island, about six miles from Destin. Nearby attractions include the Gulfarium, Big Kahuna’s Water Park, The Track Recreation Center, miniature golf, museums, and a variety of restaurants and shopping options. Beach activities such as parasailing, jet skiing, and windsurfing are also available nearby.

Guests must be at least 25 years old to rent this property. During Spring Break, the minimum acceptable ratio is one person age 25 or older for every two guests under age 25.

Similar properties

Water view
The Island Resort at Fort Walton Beach
Okaloosa Island
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
4.1 out of 5, Very Good, 3,226 reviews
$230 nightly
The price is $259
Jun 30 - Jul 1
Total with taxes and fees
The Island Resort at Fort Walton Beach

Property amenities

Beach

  • On the beach

Pool/Spa

  • Communal pool
  • Massage

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 2.5 bathrooms
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • TV
  • Video games

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoking not allowed

Location highlights

  • Near a hospital
  • Near an outlet shopping mall
  • Near the ocean
  • On the waterfront

Things to do

  • Arcade/game room
  • Gym
  • Splash pad
  • Water park
  • Birdwatching nearby
  • Fishing nearby
  • Golfing nearby
  • Motor boating nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • Property located in a resort
  • Unit size: 1,290 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Overlooks THE Waterpark!
Overlooks THE Waterpark! Available NOW 4/4 11!
A316! Great Family Getaway! Overlooks THE Waterpark!
843

Frequently asked questions

How close is A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! to the airport?

This condo is 9.6 mi (17-min drive) away from the Northwest Florida Regional Airport (VPS) airport, the closest popular airport to the property.

Does A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! have an airport shuttle?

Airport shuttle services are not available at this condo.

How close is A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! to the beach?

This condo is on the beach. Don't forget your sunscreen!

Does A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! offer free breakfast?

This condo does not offer free breakfast.

Is there a casino at A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!?

No, there is no casino at this condo.

What time is check-in at A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!?

Check-in begins at 4:00 PM.

Is there free parking at A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK!?

Free parking is not available at this condo.

Does A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! have a pool?

This condo does not have a pool.

Does A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! have a spa?

This condo doesn't have a spa, but it does offer massages.

How close is A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! to downtown Fort Walton Beach?

This condo is 0.7 mi away from Fort Walton Beach.

A316! GREAT FAMILY GETAWAY! OVERLOOKS THE WATERPARK! Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

8.2/10

Cleanliness

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joshua P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

Great condo, awesome pool for kids, clean and easy access to beach
Stayed 3 nights in Apr 2021
Verified

10/10 Excellent

Priscilla W.

Liked: Cleanliness, communication, location, listing accuracy

Great

It was a hreat stay
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Crystal S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Waterscape rental

Absolutely perfect beach get away for families!!
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Jeremy C.

Liked: Cleanliness, check-in, location, listing accuracy

Good stay

Had a blast.
Stayed 6 nights in Apr 2022
Verified

10/10 Excellent

Heather E.

Liked: Check-in, communication, location, listing accuracy

Great vacation

The condo could have had a better cleaning before entering but overall the resort and condo itself were amazing and we would love to come back. The kids loved the pool and the beach was awesome and of far walk at all. Loved the Waffle House right next to condo!
Stayed 7 nights in Jun 2019
Verified

10/10 Excellent

Jack L.

The amenities were awesome

Our kids had a great time! We were able to sit back and relax and watch them go crazy. The facility is very well maintained
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Cassandra r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

Property was great, could use some updated living room furniture. When we arrived the coffee table was missing a pane of glass and half the dining table chairs are moments from breaking
Stayed 4 nights in Aug 2023
Verified

8/10 Good

LENORE M.

Liked: Cleanliness, communication, location, listing accuracy

Annual Beach Vacation

Great experience. Liked the layout of the room and had a good view. Pool area is the best around. Beach was nice. Only issue was none on the bathroom or bedroom doors lock and could not get bands upon arrival. Did get early check in which was a plus.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Jeff D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Waterscape A316

Very nice property. Needs some minor attention to things like the clothes dryer, the bifold door to the washer/dryer, the ice dispenser on the fridge, but otherwise, I’d absolutely stay here again and recommend this unit
Stayed 7 nights in Jul 2020
Verified

10/10 Excellent

Jena B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Summer 2022

Check in was easy! Place was clean. Had a well stocked kitchen. Pool and beach was great. Kids enjoyed the place. Carpet was a little messed up but nothing terrible. Table was well used. Will be back!
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Chris P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property, Nice Room

Very nice property for families with pre-teens and younger. Room had a couple of minor maintenance issues that need to be addressed, such as big wrinkles in the carpet and the closet doors that weren't hung properly. However, we easily overlooked these issues due to the great layout of the property and quality of the family crowd. Much better than our recent trips to Virginia Beach!
Stayed 4 nights in Mar 2021
Verified

2/10 Terrible

Jessica F.

Liked: Cleanliness, location
Disliked: Check-in, communication

Check in

I dislike the fact that Vrbo says time frames are listed to check in and then later come to find out that check ins are at 4pm
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Terri W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent location with outstanding view

Our family gathered here for Thanksgiving together. Some came from Colorado, some from Michigan. Overall, the condo worked for a group of 7 (one was local). Enjoyed coffee on the balcony each morning looking out at the ocean. Bathrooms were incredible. The kitchen had good pots and pans, however it was small for cooking a full Thanksgiving dinner. LOL. Needed more storage and counter space.
Stayed 6 nights in Nov 2020
Verified

8/10 Good

Terri D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

It was ok.

Other than a broken chair at the dining table, air not keeping up so it was steadily hot in the condo, and the dryer making an awful noise, too loud to even use it, but over all it was ok.
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

April W.

Liked: Cleanliness, check-in, location

Great location

We loved the resort and location. The condo is outdated and clearly an investment property with no upgrades. We made due with what we had. Would have been nice to have locks on all bedrooms/bathrooms. Blackout curtains in the master is almost a necessity because you get all the lights from the pool/ gym area shining into the bedroom all night long. We stayed with 3 other families, all paying the same amount, and ours was definitely the one that needed the most work done. We will be back to this resort but will be finding a different condo next year.
Stayed 9 nights in Jul 2022
Verified

6/10 Okay

Tristyn B.

Liked: Location
Disliked: Check-in, communication

Dirty & broken

The carpets were very dirty and stained, ever thing was broken… stains on side of mattress that could have been covered with a sheet. RUDE phone call saying our payment didn’t go through, which was because we have a limit on cards, I said let me raise limit real quick and she acted like she didn’t believe me…. Have to walk through parking garage to get to pool. They did have a good pizza though.
Stayed 2 nights in May 2021
Verified

6/10 Okay

Richard C.

Overall just average

Couldn't always get in touch with "Best Beach Get Aways" when needed. Had to call back too many times. However, they did get us in early and we greatly appreciated that! Property needed attention. Closet door was off track, but I FIXED IT. Blender was missing the pitcher, so WE BOUGHT A BLENDER and had to use paper towels as coffee filter since the filter that was specifically made for the coffee maker must have been thrown away at one time and "normal" filters don't fit. The room was clean and the bed was very comfortable. Very quiet dishwasher and freezer made ice very quickly.
Stayed 6 nights in May 2019
Verified

6/10 Okay

Monica W.

Liked: Check-in, location, listing accuracy

Review

The resort is very nice. Loved the pools and lazy river. The condo was spacious and had a nice view of the pools and ocean. The balcony had nice shade in the morning which was great for waking up and drinking coffee and relaxing before heading to the beach. Two beach chairs were included in our stay, which we used daily. The bathrooms are spacious and have great storage. The overall decor in the condo was dated, but it matches the pictures online. I do have 2 complaints about the condo though. The first complaint is that the carpet is very dirty. If you have small kids, I would consider a different condo, especially if they are young. Second, the whole condo could use a major cleaning. For the ridiculous amount of money that they charge, I expected more of an upscale, clean feel. I have rented from owners using VRBO before and never had a problem before. Beware, this condo is managed by a company and not an owner. Because of this, there is a lack of responsibility and accountability when it comes to the concerns of the guests. I asked several questions by e-mail before the trip and none of them were answered. In the future, I will only rent from individuals and not companies.
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Stephanie R.

Nice view, great beach, fun property with a lot of pool options

The size and layout was great. Bathrooms are huge. I wish I would have read reviews again prior to going or a list of things to take would be nice. You must provide your own beach towels. Only one roll of TP per bathroom and one roll of paper towels provided, so bring extra TP. There’s not a crockpot, FYI. The pans were cheap and a pot was cracked, but we were still able to cook. There’s a measuring cup but no measuring spoons. There is a toaster, blender, coffeemaker, cutting board. You’ll need to bring dish soap and laundry soap. Neither DVD player worked. A few games, puzzles, coloring books, or deck of cards would have been nice to have on our rainy days. The property has gas grills which is nice, though we didn’t use them. No need to buy charcoal. I’m not sure if it was the carpet or perhaps the sofas, but the room had a musty/old smoke smell. The pools were fun and thank goodness for the heated pool because it was cold while we were there. The beach and beach service was great. There’s no longer an arcade room as shown in the pictures. It would have been nice to have a small snack shop or restaurant on site that was actually open. I only saw the one by the pool open twice the week we were there and they sometimes didn’t have food and closed before dinner each day. Guests reserved seats by the heated pool and all chairs were taken by 8:30 in the morning despite signs saying it was strictly prohibited, which was disappointing. Overall, it was a decent place with a view, great beach, and lots of pool options. The beds were comfortable. We’d stay here again.
Stayed 7 nights in Mar 2019
Verified

2/10 Terrible

Alexis J.

Disliked: Cleanliness, communication, listing accuracy

HORRIBLE SCAM!!! HAZARDOUS CONDO! DO NOT RENT

WHAT A NIGHTMARE. This property is not accurately represented online and had HAZARDOUS conditions. We arrived to buckling carpet with exposed nails (KIDS stepped on them), shower door that doesn’t close, broken balcony furniture (you could just flip right off the third floor), a giant hairy booger smeared on the wall of the dining area, run down furniture, and old junky TVs (we couldn’t watch a basketball game the picture was so bad). We contacted the property manager about these issues and she informed us that company is aware of them and agrees the condo is bad, but it’s just so booked up they don’t have time to resolve the problems.. That is totally unacceptable. It is neglect. And the price they are charging is in no way reflective of what they are providing. We tried to look past all of this and stayed the first night. The next day we found a water leak in one of the bedroom ceilings which soaked the carpet, we put an ice chest under the leak to catch the water, TOOK A VIDEO FOR PROOF, and called management. A security person from Waterscape came up and saw the leak and took down all of our info. Management was not helpful and since we had 3 small kids and an unusable bedroom we had to leave. We were extremely upset and inconvenienced the entire trip, we asked for our money back. We were told the next day that they didn’t see a leak and said the carpet was wet from our ice chest.. even though we had a video of the leak and a third party witness. This company is not being held accountable whatsoever and they are not issuing us a full refund, they gave us a small refund that they deemed as “fair” and are now ignoring us. Best Beach Getaways seems to be a total scam, they charged us nearly $1700 for 3 nights in a run down grimy condo. DO NOT RENT THIS UNIT.
Stayed 1 night in May 2022
Verified

8/10 Good

Theodore N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Don’t Take other reviews too seriously

I just completed 6 nights in mid-September 2023 at Waterscape A-316. For what I paid, it was everything I expected and more. My family had a wonderful trip and would rent this property again. There are several very negative past reviews that overstate the severity of very minor issues and the expectations of those reviewers is either way too high or they intentionally misrepresented the property. Positives: - Huge space for the price. 2 Bed, 2.5 bath with bunks in their own space off the kitchen. Good size rooms all around. - Huge Bathrooms - Great bathroom spaces. Master has double vanity and bigger tub. 2nd full bath a little smaller but still excellent. - Cleanliness - Apartment and property are well maintained, though they do show their age in some areas. Especially compared to many other condo buildings in the area. - Location - Right on the main road, easy in and easy out. 5 minute drive to Destin, 5 minutes to anything in Fort Walton. Room is super convenient to anything you need on property. Quiet. No hall noise that we could discern. - Property - Well-maintained and beautiful landscaping. Maintenance crew visibly keeping up the property daily. 4 pools all kept clean - though only 1 is heated and the pools are shaded most of the day so if it drops below 70 at night most of the pools stay chilly. Grills and tiki hut were great options. Easy walk out to the beach. Great location. Cons: - Unit needs updating - Much of the furniture is showing wear and so are the walls/doors. Water damage and scuffed corners are visible. Beds and couch are worn out - clean and still comfortable, just that the cushions and mattresses need a refresh. Most other things lit kitchen utensils, shower doors, paint, carpet are not in bad shape but just could use a good refresh. - Missing the arcade/game room - Game room is listed as available but we could not find it in property. - Beach service - Beach service is included (a great perk) however the way chairs are arranged on the beach, if you are not outside waiting early, you will be far from the water. -Non-existent cancellation policy - We had a family emergency threaten to interrupt our stay (it thankfully did not). Attempts to cancel were met with a hard no and an unwillingness to make an exception. Beware there is no cancellation at all after booking confirmation unless you buy trip insurance.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Jill T.

Liked: Cleanliness, check-in, location, listing accuracy

Nice Pool Condo For Family

Was given a code at check in after signing a form. It was seamless and easy to access. Convenient to parking, pool, and elevator. Room was clean. 2 bedrooms, each with on suite BIG bathroom with shower and baths. This was great for our family. The bunk beds were nice, although next to the kitchen so not too quite for kids. We loved walking to the pool and beach each day. Yes the carpet is old and wrinkly but with sand and such, idk how it wouldn't be. Yes, washing machine is loud. Kitchen was good with basic pots and pans. NO spices, oils, salt/pepper.... or anything. So bring anything you'd need. Cupboards are completely bare. They had only a small amount of shampoo and dish soap. No laundry soap. They did have enough towels and blankets. I think they fixed many of the things that were broken, in fact, someone came by to fix something while we were staying there. I was bummed the two DVD players did not work. 3 TVs in the unit. Pull out couch is fine for kids, but not too comfy for adults. Unit was very nice and the patio had a good view. You can see a small spot of the beach, but honestly you don't need a beach view to enjoy the unit. You can either walk through the parking lot to access the pool, or down the hall a bit through the stairwell. No biggie. 3rd floor is nice and a little more out of the way. Glad I didn't get a floor unit. We enjoyed our time and it really felt like vacation. Most of the residents there were friendly. Opening doors, respecting space, etc. A very family-friendly place. Condo is also near restaurants, shops, and the pier is just a short beach walk away as well. It was our first time to Fort Walton area, and we loved it. So many pools! The tables and chairs get claimed quick, but you can always find open loungers at the kiddie splash pad, which is what we did since we weren't in a hurry to claim territory. We were able to grill poolside, no problem. The beach umbrella service was nice. They set up two chairs with one umbrella in between. For a family of 7, we just brought our own tent... but it is nice to have things already down there if you have a smaller group. They make a big horseshoe on the beach in front of the condos so they really claim the sand. Glad I found this unit, and wanted to leave a detailed review as it was helpful in my planning! You'll love it!
Stayed 5 nights in Jul 2021
Verified

2/10 Terrible

Karli S.

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Not as advertised.

PLEASE BEWARE!! This place is horribly misleading. We walked in the door & the place was disgusting, hair on the bed and bathroom floor, carpets were needing to replaced years ago, furniture was falling apart, stains on pretty much everything, chairs, doors, walls etc. We checked the reviews after staying and the broken chair leg and carpet have been mentioned and nothing obviously has been done. (Maintenance did come fix chair.) After finally walking around the grounds, we found out only one pool is heated, the lazy river was under construction & had been for quite some time, we were not notified that the lazy river was down at all. The HOA we spoke to said this company was notified & also required to post when things are not available. There is not an Arcade & hasn't been one on the property in 5 YEARS!!!!! The first night we stayed, the master bedrooms got down into 50s at night you could almost see your breath. Mind you we had the temp set all the way up to 78 degrees & the living room and the bunk beds were scortching hot and bedrooms were freezing. The company sent out three different people to fix the issue & they said nothing could be done besides closing the bunk bed vents & they said just leave all the doors open so air can flow. They said we could have space heaters for the rooms but we never got any. Also, none of the doors have locks that work. Coffee pot was broken, can opener was also broken. The first night there we left to go get groceries and tried to return to the condo to find out there is a keypad to get back in the parking garage. This was after hours & no one could help us. Finally after 30 minutes we found an emergency phone number & they gave us the code to get in. But not after getting argumentative about it and saying it was in the email we should have got. We triple checked it to be sure and yep, no code sent. It was not in the email at all. So basically we paid a bunch of money to get completely screwed and didn't have half of the amenities we were supposed to have. I could literally go on and on with more issues but I think you get the point. What we booked and what we got were not the same. Very disappointed. The kids were crying because they were looking forward to lazy river & arcade. Do not rent from this company. They do not know how to run a business and their customer service is less than satisfactory. I wish I could give them a lower rating than we did. We sent pictures to VRBO & never heard anything back.
Stayed 5 nights in Mar 2022
Verified

6/10 Okay

Watson

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Loved the pools and the lazy river, even though it needed “policed” better. Pool attendants needed to keep a better eye on children doing things they shouldn’t be, instead of worrying about taking up peoples towels if they haven’t been in their chairs in an hour! All the appliances need upgraded in the unit.
Stayed 7 nights in May 2022
Verified

10/10 Excellent

Phillip R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

We loved it here. Will definitely be returning soon.
Stayed 4 nights in Apr 2022

Explore More Ways to Travel with Travelocity